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Odoo Field Service
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Odoo Field Service
By Odoo
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4.1 out of 5 stars
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Odoo Field Service Reviews & Product Details - Page 2

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Odoo Field Service Overview

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What is Odoo Field Service?

Deliver excellent services to your customers everywhere with the Odoo Field Service app! The Odoo Field Service app allows you to easily manage your work days from anywhere on any device. The days of needing to install software, or worrying about device compatibility, are long gone! Simply open your web browser and get your work done. It’s really that easy. In our latest version, users can add products tracked by lots or serial numbers to tasks, indicate the number of products used during a visit in one click, and all Field Service tasks that are generated from a Sales Order now refer to the delivery address of the customer. There’s also been a unification of the form views of Project tasks and Field Service tasks to ensure a smoother workflow. Users can schedule appointments, assign tasks to employees, plan the daily itinerary, track working times, send quotes, and invoice customers - all in one fully-integrated, easy-to-use solution.

Odoo Field Service Details
Discussions
Odoo Field Service Community
Languages Supported
Arabic, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Georgian, Central Khmer, Korean, Latvian, Lithuanian, Macedonian, Mongolian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)
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Product Description

Field Service Management Software Deliver excellent services to your customers everywhere

How do you position yourself against your competitors?

Open-source, highly customizable, affordable, and fully integrated solution!

Seller Details
Seller
Odoo
Year Founded
2005
HQ Location
Brussels, Belgium
Twitter
@Odoo
53,396 Twitter followers
LinkedIn® Page
www.linkedin.com
5,288 employees on LinkedIn®
Description

Odoo is an open-source enterprise resource planning (ERP) platform that offers a comprehensive suite of business applications designed to streamline operations across various functions. With modules for accounting, inventory management, sales, CRM, HR, project management, and more, Odoo enables businesses of all sizes to integrate their processes into a single system. Known for its flexibility, scalability, and user-friendly interface, Odoo can be customized to meet specific business needs, helping companies increase productivity and reduce operational costs.

Thiago V.
TV
Overview Provided by:
Thiago Velloso

Recent Odoo Field Service Reviews

Mohammad I.
MI
Mohammad I.Mid-Market (51-1000 emp.)
4.0 out of 5
"FLEXIBLE AND CONVENIENT"
TRACKING OF TRANSACTIONS, SWITCHING BETWEEN COMPANIES, BETTER PRESENTATION
Read more
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great user experience & easy to manage the business"
Odoo Field Service helps us control our services and the products we are selling in each project. It's easy to use even for the less technical peop...
Read more
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great feature for workers"
This feature enable to monitor and maintain workorders
Read more

Odoo Field Service Pricing

Odoo Field Service
$24
per app/ per user/ per month
See Odoo Field Service pricing
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Odoo Field Service Media

Odoo Field Service Demo - Odoo Field Service Management
Field Service Tasks
Odoo Field Service Demo - Odoo Field Service Management
Customer Invoice
Odoo Field Service Demo - Odoo Field Service Management
Project Planning
Odoo Field Service Demo - Odoo Field Service Management
Field Service Mobile View
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16 Odoo Field Service Reviews

4.1 out of 5
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16 Odoo Field Service Reviews
4.1 out of 5
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4.1 out of 5
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Overall Review Sentiment for Odoo Field ServiceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Odoo Field Service?

Easy to scheduling appointments, assigning tasks to employees. I also like the ability to generate invoices and quotations in Odoo all integrated into a single system. Review collected by and hosted on G2.com.

What do you dislike about Odoo Field Service?

Nothing really special to dislike. So far we had a good run. Review collected by and hosted on G2.com.

What problems is Odoo Field Service solving and how is that benefiting you?

I think the most important was to generate invoices and quotations Review collected by and hosted on G2.com.

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Verified User in Retail
UR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Odoo Field Service?

Simplicity in dealing with the platform and there is no complexity of other platforms Review collected by and hosted on G2.com.

What do you dislike about Odoo Field Service?

Sometimes lack flexibility in creating and extracting reports Review collected by and hosted on G2.com.

Recommendations to others considering Odoo Field Service:

Simple to use, not expensive at all. Review collected by and hosted on G2.com.

What problems is Odoo Field Service solving and how is that benefiting you?

Use one platform to assemble customer maintenance orders data and a simple graphical user interface for use. Review collected by and hosted on G2.com.

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Christophe D.
CD
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Odoo Field Service?

The upside of this app is integration with various other modules. It only needs little adjustments to adapt to specific cases but coming from CRM to confirmed sales order automatically creating a Task in project that can be taken on by technicians in the Field Service modules skips a lot of manual steps wasting precious time. Review collected by and hosted on G2.com.

What do you dislike about Odoo Field Service?

When billing a finished Field Service case invoice is split into 2 parts. One for labor and one for products. This takes a little while to get used to.

Adding products to Field Service is not always easy without the right gear and can be slow at some times. Review collected by and hosted on G2.com.

Recommendations to others considering Odoo Field Service:

Take a tour, try the app there are chances you will love it. Review collected by and hosted on G2.com.

What problems is Odoo Field Service solving and how is that benefiting you?

Field Service task are created automatically from Sales orders or can be manually added. When these demands can come from different teams and persons having everything ending up in the same place leave little room for mistakes. The follow up on spent hours and/or products is perfect for analysis or even in case of discussion with the customer. Everything is kept and can be traced back.

In short, better track record, better follow up and less time consuming. Review collected by and hosted on G2.com.

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Wassim G.
WG
Principal CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Odoo Field Service?

Designing custom worksheets templates and attaching them to work orders Review collected by and hosted on G2.com.

What do you dislike about Odoo Field Service?

The map view is not helpful, it do not contain grouping or routing, but it’s good that there’s a view on google maps button. Review collected by and hosted on G2.com.

What problems is Odoo Field Service solving and how is that benefiting you?

Communicating with the technical team when they are on site and tracking the activities they execute and the spare parts they used Review collected by and hosted on G2.com.

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Rodolphe B.
RB
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Odoo Field Service?

It is easy to use on Phone for users who works on Site Review collected by and hosted on G2.com.

What do you dislike about Odoo Field Service?

We have a lot of recurring tasks, and it is very long to planned each of them Review collected by and hosted on G2.com.

Recommendations to others considering Odoo Field Service:

Integration / sync with Google Calendar Review collected by and hosted on G2.com.

What problems is Odoo Field Service solving and how is that benefiting you?

The link between Customer <=> Project <=> Task on Site <=> Invoices. Review collected by and hosted on G2.com.

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Verified User in Computer & Network Security
AC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Odoo Field Service?

This is easy for field techs to be able open new tickets on the fly while working remotely. Review collected by and hosted on G2.com.

What do you dislike about Odoo Field Service?

Nothing to comment, we have not found any issues with this module. Review collected by and hosted on G2.com.

Recommendations to others considering Odoo Field Service:

Give it a chance, it looks to simple to be a constructive tool, but it is a powerful tool to keep your business operating in the field. Review collected by and hosted on G2.com.

What problems is Odoo Field Service solving and how is that benefiting you?

It maximizes tech utilization, and eliminates having paper time sheets that have to be entered in the database. The access to import the data is at your fingertips. Review collected by and hosted on G2.com.

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Odoo Field Service Categories on G2
Field Service Management
Field Service Management

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