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Ocasta Engage Reviews & Product Details

RA
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Ocasta Engage?

The ease of the search functions, it's so simple to find old and new articles and business updates. Review collected by and hosted on G2.com.

What do you dislike about Ocasta Engage?

I can't locate archived documents for things that you don't need often, but will from time to time need to look back. Review collected by and hosted on G2.com.

What problems is Ocasta Engage solving and how is that benefiting you?

The ability to send employee recognition whilst out on the road is invaluable. Our old system was web based, so only got used when on a laptop but so much of our business is conducted on a phone now. Review collected by and hosted on G2.com.

Response from Ben Collier of Ocasta Engage

Thanks, Rob! It's great to hear that Ocasta Engage has made it easier for you to stay connected and send employee recognition while on the road 🛣️

We'll take note of your feedback about archived documents - it's a balance of keeping everything relevant and easy to find, but I can appreciate it's frustrating when you can't find what you need!

Ocasta Engage Overview

What is Ocasta Engage?

Know-how. Supercharged. Don’t just inform — supercharge your frontline team’s know-how through comms, microlearning and knowledge with Ocasta Engage, the comms and training app. With Engage, your frontline team has the know-how to provide the best customer experience every day. The app is available where your staff need it - on iOS, Android and the web. Engage is used for; *Internal communications to communicate change *Microlearning to embed knowledge *In-the-moment learning to provide knowledge at the point of need. It's helped companies like Virgin Media O2, Tesco, and The app has won multiple awards, including; • 'Best use of technology'​ and highly recommended for 'best use of training'​ in employee engagement at the Engage Awards. • 'Best customer service programme'​ at the TJ Awards. • 'Overall Winners'​ & 'Technology Project of the Year'​ for the Retail Systems Awards. • 'App Design Winners'​ for the Design 100 Awards.

Ocasta Engage Details
Product Website
Languages Supported
English
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Product Description

Don’t just inform — supercharge your frontline team’s know-how through comms, microlearning and knowledge with Ocasta Engage, the comms and training app. With Engage, your frontline team has the know-how to provide the best customer experience every day. The app is available where your staff need it - on iOS, Android and the web.


Seller Details
Seller
Ocasta
Company Website
Year Founded
2011
HQ Location
Brighton, United Kingdom
Twitter
@ocastahq
991 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
Description

Ocasta is a digital solutions vendor specializing in creating innovative mobile applications and software designed to enhance employee engagement and performance. With a focus on user experience and organizational impact, Ocasta offers tailored solutions that facilitate communication, learning, and productivity within businesses. Their expertise lies in leveraging technology to transform workplace dynamics and foster a more connected workforce. For more information, visit their website at [ocasta.com](https://ocasta.com).


Ben C.
BC
Overview Provided by:
⚡️ Apps for sales and service teams to increase their sales and customer service | Co-founder @ Ocasta

Recent Ocasta Engage Reviews

Astrid S.
AS
Astrid S.Enterprise (> 1000 emp.)
4.0 out of 5
"Admin"
It's easy to use, very plain and simple. Customer support is great and easy to use if I need it.
Zara A.
ZA
Zara A.Small-Business (50 or fewer emp.)
4.5 out of 5
"Oscata Engage- product review"
Customer service is very helpful and in case you stucked with anything they will help you ans oscata is a new good one product to try.
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Ocasta Engage for Field"
It's ease of use, the ability to configure our instance of Engage for our Field teams

Ocasta Engage Pricing

Exclusive savings on Ocasta Engage through G2 Deals

Don’t just inform — supercharge your frontline team’s know-how through comms, microlearning and knowledge with Ocasta Engage, the comms and training app. Get a lifetime 30% discount on Ocasta Engage, the internal comms and training app for frontline teams.

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Ocasta Engage Media

Ocasta Engage Demo - Instant access to frontline know-how at the point of need
Comms and microlearning are vital, but what happens when your frontline needs an answer right now? Often, people ask their colleagues, guess, or give up. It slows them down, spreads misinformation, and impacts their performance. Engage’s knowledgebase give frontline teams up-to-date, searchable...
Ocasta Engage Demo - Comms that cut through the noise for frontline know-how
Your frontline teams can't do the right things the right way because your comms on email, WhatsApp and Workplace are lost in the noise. Offers, processes, products and constant changes struggle to reach those who need them the most. Engage's internal comms gives every team member a personalise...
Ocasta Engage Demo - Embed the know-how needed at the frontline with microlearning
Communications alone won’t lead to the know-how your frontline needs to serve your customers. But your existing learning tools are often out of your control and not made for your frontline. This leads to a learning-doing gap; the illusion that frontline staff know what they are doing, but resu...
Ocasta Engage Demo - Digital acknowledgements to ensure consent
Make it quick and easy for employees to comply with your policies and procedures with acknowledgements. Employees can mark their consent at the touch of a button, and you can easily stay updated on who is and isn’t compliant.
Ocasta Engage Demo - Plug the sales knowledge gaps by making learning measurable
Microlearning is the future of training. The problem is that knowing what you should teach and how can be tricky. You’re not just teaching people; you’re training them to perform at their best. How do you know what they need to learn? With Engage, every question and answer in your microlea...
Ocasta Engage Demo - Digital stickers and trophies to show you care
Tell your employees how much you appreciate their hard work with digital stickers and trophies. Include a genuine, heartfelt message showing them you care and customise the stickers to fit your brand. Employees will be more productive because they know their efforts aren’t going unnoticed and...
VMO2 Frontline Communications Review from James Farris
Play Ocasta Engage Video
VMO2 Frontline Communications Review from James Farris
Two Minute Tour of Ocasta Engage
Play Ocasta Engage Video
Two Minute Tour of Ocasta Engage

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30 out of 31 Total Reviews for Ocasta Engage

4.7 out of 5
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Ocasta Engage Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Ocasta EngageQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Astrid S.
AS
Application specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Ocasta Engage?

It's easy to use, very plain and simple. Customer support is great and easy to use if I need it. Review collected by and hosted on G2.com.

What do you dislike about Ocasta Engage?

The program is great, easy to use and I don't dislike anything. Review collected by and hosted on G2.com.

What problems is Ocasta Engage solving and how is that benefiting you?

It has helped my role with my company easy to narrow down and hand out recognition Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Ocasta Engage?

It's ease of use, the ability to configure our instance of Engage for our Field teams Review collected by and hosted on G2.com.

What do you dislike about Ocasta Engage?

We are fairly new so there's nothing we've encountered that we're unhappy about Review collected by and hosted on G2.com.

What problems is Ocasta Engage solving and how is that benefiting you?

The previous Comms Platform solution for our Field teams was Workplace which was providing a solid level of employee engagement but was not fit for purpose for communications.

The move to Engage for our Field allows us to deliver against our communications strategy and provides extra value alongside Ocasta's Review App. Review collected by and hosted on G2.com.

Zara A.
ZA
Branch Coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Ocasta Engage?

Customer service is very helpful and in case you stucked with anything they will help you ans oscata is a new good one product to try. Review collected by and hosted on G2.com.

What do you dislike about Ocasta Engage?

It need little bit more clarification about the product Review collected by and hosted on G2.com.

What problems is Ocasta Engage solving and how is that benefiting you?

It helps me in engaging my customers and boost my sales Review collected by and hosted on G2.com.

Response from Ben Collier of Ocasta Engage

Thank you, Zara! If you'd like any more clarifications, just send me an email or contact our support team on the live chat in the admin. We'd love to help out!

LR
Project Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
(Original )Information
What do you like best about Ocasta Engage?

Ocasta Engage has been utilised across multiple areas of the business. The look and feel is simple and intuitive whilst still maintaining a high quality design. As a result, the product requires minimal training.

Engage is an effective communication tool that is used daily to help to drive employee engagement, improve knowledge and efficiently operate.

The team at Ocasta are very helpful and supportive. They listen to our needs and react, which is exactly what we need.

If you're looking for a high quality product to support you and your team in your workplace, then Engage is the answer! As well as investing in a great product, you'll also get a friendly, supportive team that will strive to do their best for you at all times. Review collected by and hosted on G2.com.

What do you dislike about Ocasta Engage?

I do not have any negative comments to add. Review collected by and hosted on G2.com.

What problems is Ocasta Engage solving and how is that benefiting you?

With Ocasta Engage we are able to gather every bit of information we need available to our staff in one centralised space. We can use it to communicate to our staff. This enables us to drive employee engagement, improve knowledge, increase speed to competency and efficiently operate. Review collected by and hosted on G2.com.

TH
Retail Operations Project Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Ocasta Engage?

Oplift is a customizable app suite and web portal application that covers employee engagement and communication, reporting and audit controls, e-learning, ePOS, and staff observations. All these elements are key operational requirements for our business so having this all within a single platform improves both administration but also control. Additionally, having all these key components designed and built with the same company gives all our end users a consistent look and feel across all app touch points. This has helped us improve user confidence and speed to competency. Review collected by and hosted on G2.com.

What do you dislike about Ocasta Engage?

It is very difficult to find any fault with the Oplift suite of apps, my only dislike is that there aren't more apps covering other elements of our business. Review collected by and hosted on G2.com.

Recommendations to others considering Ocasta Engage:

Talk to the team behind Oplift, they are very knowledge and approachable, and will do their very best to find how Oplift can benefit your business. Review collected by and hosted on G2.com.

What problems is Ocasta Engage solving and how is that benefiting you?

Initially Oplift was introduced solely to solve an ePOS problem replacing a system no longer fit for purpose. After using this app for some time and realizing the benefits of improved security, reporting and customization the additional engagement and e-learning platforms were introduced. These elements immediately solved issues with staff engagement by creating a flexible platform to share communication and staff content. The e-Learning platform was able to identify knowledge gaps across the employee population allowing for targeted learning action plans. Beyond this auditing and review capabilities were introduced to reduce reliance on paper-based process and create a centralized reporting suite giving business insight and analysis, something that was unachievable with paper based processes. Review collected by and hosted on G2.com.

JS
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Ocasta Engage?

Being able to access the app on the move. Really good and intuituve and helps cascading key messages. Easy to send recogntion as well which makes a massove difference. Review collected by and hosted on G2.com.

What do you dislike about Ocasta Engage?

Can sometimes have a few glitches when i use on macbook - not major but could be improved but customer support is also really good. Review collected by and hosted on G2.com.

What problems is Ocasta Engage solving and how is that benefiting you?

Employee engagement is key so really good to use this platform to celebrate success.

Employee communications - users can log in when at work and use it. Good to promote worklife balance and also send on the spot recogniton. Review collected by and hosted on G2.com.

Response from Ben Collier of Ocasta Engage

Thanks for the feedback, Jamie! It's great to hear Ocasta Engage is helping your employee engagement and comms!

When you get a moment, please send a message to support@ocasta.com about the MacBook glitches you've seen, let me know the browser you're using, and we'll take a look!

CJ
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Ocasta Engage?

The ability to communicate effectively to a whole stores estate. To be able to share media in a host of different formats and a user interface that is intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Ocasta Engage?

There are some issues when scheduling comms close to the publication times. For reactive comms which are frequently required, which are written and published within 20 minutes of each other, the schedule sometimes misses, causing the comms not to go out Review collected by and hosted on G2.com.

What problems is Ocasta Engage solving and how is that benefiting you?

Ability to communicate with media to a full retail estate, something our previous provider couldn't offer

A more rich suite of communications and formatting options, flexibility of functionality Review collected by and hosted on G2.com.

Response from Ben Collier of Ocasta Engage

Thanks for the feedback, Callum! It's great to hear the formatting options and flexible functionality are useful to your retail team!

I'm happy to share that last year we released an update so comms needing to go out under 20 minutes shouldn't miss their schedules. If you do see this, shoot the team a support message and we'll investigate!

See how Ocasta Engage improved
Verified User in Telecommunications
UT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Ocasta Engage?

Ability to keep up to date with business updates in a simple, well-structured format Review collected by and hosted on G2.com.

What do you dislike about Ocasta Engage?

Would like the ability to pin or save messages that appear in a seperate section. Tapping on notifications to open the app frequently cause errors (app freezes or latest story does not show). No notification if an old story is updated. Review collected by and hosted on G2.com.

What problems is Ocasta Engage solving and how is that benefiting you?

Simple and structured way of keeping up to date with communications and recognition tools (Kudos) Review collected by and hosted on G2.com.

Response from Ben Collier of Ocasta Engage

Thank you! I'm happy to hear the simple structure helps keep up to date.

We recently had an issue with notifications that was resolved last month, our apologies, we know that can be frustrating.

We've added your suggestions for pinning / saving and update notifications to our ideas tool for our product team to review.

Please give us a shout at support@ocasta.com with any more ideas or suggestions!

RA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Ocasta Engage?

It's a one stop shop for everything we need to communicate within our teams Review collected by and hosted on G2.com.

What do you dislike about Ocasta Engage?

With the wealth of content, it can sometimes be difficult to locate what you're looking for Review collected by and hosted on G2.com.

What problems is Ocasta Engage solving and how is that benefiting you?

An on the road solution to being able to recognise my team.

In hand visibility of our business products and propositions.

Intuitive platform, easy for new starters to self-serve Review collected by and hosted on G2.com.

Response from Ben Collier of Ocasta Engage

Appreciate the feedback, Rob!

In our release going out this month, your admin team can add a quick search box to the home screen, so you can find things even faster!

JM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ocasta Engage?

An easy-to-navigate platform, removing friction and complexity for our end users in a fun and engaging way. Driving recognition and bringing the teams closer to each other and closer to the content that matters. They have the knowledge and tools to support our customer's needs, delivering and executing brilliantly every time. Review collected by and hosted on G2.com.

What do you dislike about Ocasta Engage?

Engage has been a great starting block, though we recognised there were opportunities to build out from. Working with the experts at Ocasta, we can find solutions to our business needs collaboratively. Review collected by and hosted on G2.com.

What problems is Ocasta Engage solving and how is that benefiting you?

Making the complex simple. Bringing all information into one place without creating clutter. Allowing different media and methods of communication, engagement and learning to meet the end user's requirements. Review collected by and hosted on G2.com.

Response from Ben Collier of Ocasta Engage

Thank you, Jody! It's wonderful to hear Engage supports the people who matter with the content that matters.

Let's keep collaborating 🙌