Being able to create and track all of our shipments in one place. The customer service we recieve is very quick and thorough. Review collected by and hosted on G2.com.
The different terms can sometimes be confusing when first explained, such as actors. Review collected by and hosted on G2.com.
12 out of 13 Total Reviews for nShift
Overall Review Sentiment for nShift
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It's very easy to add new senders, carriers, edit templates and add other setup in the system. We have customAn wide spread of carriers availible for seamless implementation.Managing customization is easy and there are many ways to easily solve customer requirements without having to get expensive consulting hours. The support team is very helpful and put in the extra effort to give the customer a good experience. Review collected by and hosted on G2.com.
When a support case needs to be directed from support to dev departments it can be more difficult to get status updates on progress. Review collected by and hosted on G2.com.
At my work we only use consignor for printing lables, look ups for PickUp Points and validate adresses.
So we use only a little, little, bit of the product.
We manage the installation by our self so we can do what we need without nShift support. Review collected by and hosted on G2.com.
In the beginning we had personal contacts that could help us with our problems. But now we have to go through servicedesk for everything. Review collected by and hosted on G2.com.
That it is connected to the Danish postal service Post Nord and makes it easy for us to print packing labels for our customers. Review collected by and hosted on G2.com.
It is not that intuitive, but it's difficult to say what could be improved in this regard. Review collected by and hosted on G2.com.
Its pretty easy to use, its intuitive. We use it every day and rarely have any issues. When we have small issues customer support are quick to respond and help out. When we have bigger issues though it can be a bit problematic. If we schedule time with nShift the implementation is quick and painless. Theres just enough features to make sure we get the things we need to get done are done in a good matter. I dont know enough about the integration part to speak on that. Review collected by and hosted on G2.com.
The XML file is annoying to work with. The customer support can be slow if theres a major issue. Review collected by and hosted on G2.com.
Possibilities of extending to multiple solutions and having everything within one platform. Within this platform it is easy to navigate and they're working towards a tooling where you can customise a lot yourself, no need to reach out to customer service anymore. Review collected by and hosted on G2.com.
nShift will have to move faster in developing new products to keep up with competition. Feels like a startup at times. Review collected by and hosted on G2.com.
nShift offers a great solution for handling multiple carriers easily. The high level of self-service makes it easy to onboard new carriers and addon services. Everything is backed up with detailed online documentation and well designed APIs. Have used their services for more than 12 years now. Review collected by and hosted on G2.com.
Not much not to like with nShift. Maybe the GUI could be a bit more intuitive and utlize the screen width better but we mostly work with APIs. Review collected by and hosted on G2.com.
With nShift we are enabled to provide the flexibility that customers expects nowadays. Review collected by and hosted on G2.com.
The integration into the nShift platform is not always compliant and aligned with the carrier integration in the backend. Review collected by and hosted on G2.com.
It was very complicated to change the company on the invoice, it took a very long time Review collected by and hosted on G2.com.
There is a very complicated procedure for invoicing. Make it ease for use. Review collected by and hosted on G2.com.
Easy to communicate with and quick to answer if any problems reoccur Review collected by and hosted on G2.com.
In the past we have been experiencing some issues with downtime with our delivery checkout when nShift do internal changes or due to an release. This has later on been sorted out and well communicated during the incident Review collected by and hosted on G2.com.
