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Northwoods Consulting Partners Reviews & Provider Details

Michelle E.
ME
Child and Family Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Describe the project or task Northwoods Consulting Partners helped with:

We've been on a journey with Northwoods and used Pilot and CoPilot and now Traverse. When we needed a new system, we interviewed other companies but returned to Northwoods due to their customer service. Even once we implemented Traverse, they listened to our needs and supported us. We love their web-based product that takes the extra stress off of our own IT folks. I also love their online reports and online support. They understand the roles and hoops that social workers encounter daily, and they seriously consider that as they design and continue to improve their projects. Review collected by and hosted on G2.com.

What do you like best about Northwoods Consulting Partners?

The things I like best about Northwoods are their web-based Traverse system and their customer service. They are there to listen and provide support. I also appreciate their knowledge of implementation science. Review collected by and hosted on G2.com.

What do you dislike about Northwoods Consulting Partners?

We've experienced some difficulty with our audio/video on our program, but Northwoods is actively resolving this issue. Review collected by and hosted on G2.com.

What problems is Northwoods Consulting Partners solving and how is that benefiting you?

We are getting rid of our old paper files and are becoming more efficient, which is especially helpful in this current remote environment. Review collected by and hosted on G2.com.

Northwoods Consulting Partners Overview

What is Northwoods Consulting Partners?

We build cloud-based human services software designed to make workers’ lives a little bit easier. The result? More time to focus on mission-critical work so clients get the help they need. Our Traverse software is a cloud-based, commercial off-the-shelf (COTS) document management, forms management, and mobility software purpose-built for human services agencies. Traverse puts timely and relevant case information at workers' fingertips so they can work from anywhere, meet timeliness and accuracy goals, and help those who need it the most.

Northwoods Consulting Partners Details
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Provider Description

Northwoods is a technology company truly focused on human services.


Seller Details
Year Founded
1999
HQ Location
Dublin, Ohio
Twitter
@TeamNorthwoods
430 Twitter followers
LinkedIn® Page
www.linkedin.com
153 employees on LinkedIn®

TH
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Recent Northwoods Consulting Partners Reviews

RO
Rich O.Mid-Market (51-1000 emp.)
5.0 out of 5
"Current Northwoods / Traverse user"
Most recently our agency has worked with Northwoods to implement Traverse for our Adult and Child Welfare programs. Our agency continues to use Co...
Michelle E.
ME
Michelle E.Mid-Market (51-1000 emp.)
5.0 out of 5
"Tired of Mountains of Paper?"
We've been on a journey with Northwoods and used Pilot and CoPilot and now Traverse. When we needed a new system, we interviewed other companies b...
Renee K.
RK
Renee K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Traverse is great."
Obviously they helped with the implementation of Traverse and has provided technical assistance along the way as needed.

Northwoods Consulting Partners Media

Northwoods Consulting Partners Demo - Traverse Mobile
Traverse Mobile gives workers access to view and update their case files from anywhere, regardless of connectivity.
Northwoods Consulting Partners Demo - Traverse Mobile Forms
Complete forms electronically and digitally share forms for review or a signature from anywhere with Traverse Mobile. Traverse auto-fills basic information and autosaves progress.
Northwoods Consulting Partners Demo - Traverse Case Overview
Workers can scan, upload, and capture documents and other case content — audio, video, or photos — to the electronic case file. Quickly find and filter case content by date or content type.
Northwoods Consulting Partners Demo - Traverse Case Discovery
Traverse’s case discovery feature uses artificial intelligence to read and analyze the case file like a human would and presents major life events, people mentions and connections, and critical concepts related to risk factors and protective factors.
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2 out of 3 Total Reviews for Northwoods Consulting Partners

5.0 out of 5
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RO
Social Work Program Administrator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Describe the project or task Northwoods Consulting Partners helped with:

Most recently our agency has worked with Northwoods to implement Traverse for our Adult and Child Welfare programs. Our agency continues to use Compas Pilot for our Economic Services Programs. Review collected by and hosted on G2.com.

What do you like best about Northwoods Consulting Partners?

Traverse is easy to use for new and existing staff. The ability to organize cases and search for information has been very beneficial. The upgrades made by Northwoods since we started using Traverse have been very helpful. Review collected by and hosted on G2.com.

What do you dislike about Northwoods Consulting Partners?

I have not had any issues or negative experiences in working with Northwoods. Review collected by and hosted on G2.com.

What problems is Northwoods Consulting Partners solving and how is that benefiting you?

Because Traverse is very easy to use and information is easy to find and search for, it has reduced training time and allowed our agency to organize cases better and locate important information. We have also been able to create reports using data stored in Traverse, which saves time and will eventually assist all program areas. Review collected by and hosted on G2.com.

Renee K.
RK
Child Welfare Program Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Describe the project or task Northwoods Consulting Partners helped with:

Obviously they helped with the implementation of Traverse and has provided technical assistance along the way as needed. Review collected by and hosted on G2.com.

What do you like best about Northwoods Consulting Partners?

Northwoods team was available whenever we needed them during implementation and afterwards. Review collected by and hosted on G2.com.

What do you dislike about Northwoods Consulting Partners?

The one thing that I dislike the most is the way we currently have to sign documents; however, they are working on a solution for this. Review collected by and hosted on G2.com.

Recommendations to others considering Northwoods Consulting Partners:

Northwoods has a great team of people to work with that have an overall understanding of the complexity of what we do on a daily basis and strive to make it easier for social workers. Review collected by and hosted on G2.com.

What problems is Northwoods Consulting Partners solving and how is that benefiting you?

We have continued to meet with Northwoods on a monthly basis; sharing any issues that we may have. It is a good feeling to know that you are being heard. Review collected by and hosted on G2.com.

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