# Carabiner Group Reviews
**Vendor:** Carabiner Group  
**Category:** [Revenue Operations Services ](https://www.g2.com/categories/revenue-operations-services)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 43
## About Carabiner Group
Carabiner Group is a team of trusted advisors, certified consultants, and industry leaders who make Revenue Operations easy for clients across the globe. Their proprietary RevOps-as-a-Service® model enables their team to combine the strategic advice you need with hands-on tactical skill to propel you forward, from Analyst-level reporting to CRO-level advisory.



## Carabiner Group Pros & Cons
**What users like:**

- Users value the **strong communication and support** from Carabiner, enhancing their project experience significantly. (1 reviews)
- Users appreciate the **responsive customer support** from Carabiner Group, enhancing their experience with valuable resources. (1 reviews)
- Users value the **custom solutions** offered by Carabiner Group, enhancing support and resources tailored to their needs. (1 reviews)
- Users praise the **deep understanding** demonstrated by Cliff and Seamus, enhancing their overall positive experience. (1 reviews)
- Users commend the **fantastic experience** provided by Cliff and Seamus, appreciating their thoughtful approach and clear process. (1 reviews)
- Helpful (1 reviews)
- Users praise Carabiner for their **process efficiency** , seamlessly integrating solutions while enhancing team collaboration and communication. (1 reviews)
- Resources Utilization (1 reviews)
- Support Responsiveness (1 reviews)

## Carabiner Group Reviews
  ### 1. A+ Work with Carabiner Group!

**Rating:** 5.0/5.0 stars

**Reviewed by:** AJ B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 08, 2024

**What do you like best about Carabiner Group?**

Cliff and Seamus are great, but overall its been an fantastic experience. They are thoughtful and lay out a great process as well.

**What do you dislike about Carabiner Group?**

We're still relatively early working with them, but we have seen enough to be a positive review!

**Recommendations to others considering Carabiner Group:**

Do your diligence with the SBI acquisition. I think it is additive, but could change how the team works.

**What problems is Carabiner Group solving and how is that benefiting you?**

One of our RevOps leaders went on parental leave and Carabiner has seamlessly slotted into our workflow. They have been a saving grace to ensure there is no loss of productivity in RevOps.

  ### 2. Solving some of our trickiest rev ops problems

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about Carabiner Group?**

Communication and ample support and resources. Once Carabiner got under the hood and determined the complexibilities of our rev ops tech stack, they added more support and resources to our project, automatically.

**What do you dislike about Carabiner Group?**

Sometimes too long winded in their diagnoses.

**Recommendations to others considering Carabiner Group:**

Engage as early as you can if you don't have an internal resource.

**What problems is Carabiner Group solving and how is that benefiting you?**

Carabiner is owning fixing our problematic rev ops capabilities. Centuring their addition around waht are the problems, they then mapped our solutions and steps to action. We've been really pleased so far... I wish we found them sooner so we could've avoided this!

  ### 3. Your One Stop Shop for RevOps

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jamie M. | Member, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2024

**What do you like best about Carabiner Group?**

Carabiner hit the ground running with our team. The pain of  multiple outside parties working within your organization (and Salesforce instance!) and not understanding downstream impacts sometimes makes bringing in consultants unappealing, but Carabiner had a complete 360 view to our buisiness, processes, and tools. They were creative with solutioning what seemed to be basic architecture to ensure that what they were implementing would scale far beyond the problem we had infront of us at the time. 

I felt like our architech was apart of my internal RevOps team at times, and I could throw a "no look pass" to her and trust that she would execute and communicate any concerns or propose more efficient solutions to our problems.

**What do you dislike about Carabiner Group?**

We do not have any downsides of working with Carabiner.

**What problems is Carabiner Group solving and how is that benefiting you?**

Our engagement with Carabiner Group began on a fairly techincal note, helping with migrations from acquisitions and SFDC build outs to support new processes. As we cotinued to partner with them in additional projects, they became engaged across many areas of our business. They have been the muscle behind many initiatives that have sat on a shelf and been deprioritized, which has helped us scale throug some critical years.

  ### 4. Rev Ops made Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam  R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 04, 2024

**What do you like best about Carabiner Group?**

The whole team is really responsive and the service we get from them is second to none. They are extremely responsive to any enquiries / problems / issues.

**What do you dislike about Carabiner Group?**

Nothing - I am based in the UK so need to keep zoom calls for the afternoon.

**Recommendations to others considering Carabiner Group:**

Anyone who is looking for a plug and play Rev Ops function, who is looking to better understand how SFDC and its ecosystem of plug in apps can positively affect revenue growth across teams should take a call with Cliff and Seamus

**What problems is Carabiner Group solving and how is that benefiting you?**

I love working with Carabiner Group, Cliff, Seamus and the team provide a great service, are infinitley knowledgeable about the Salesforce space and if you are a smaller company without dedicated rev ops resource you should definitely consider speaking with Carabiner.

  ### 5. Very helpful - has plugged a hole in our technical capabilities

**Rating:** 5.0/5.0 stars

**Reviewed by:** William M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 13, 2024

**What do you like best about Carabiner Group?**

Extremely good technical knowledge, thoughtful partners, great attitude & working relationship

**What do you dislike about Carabiner Group?**

No major complaints about Carabiner - need to make sure you're giving them full context & defined scopes, but that is to be expected

**What problems is Carabiner Group solving and how is that benefiting you?**

Our director of RevOps left our company leaving a hole in terms of our technical abilities on the sales/marketing tech stack.  Carabiner stepped in and have been excellent partners - allowing us to replace an FTE with their outsourced services.

  ### 6. Top Notch Partner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steven N. | Founder, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2023

**What do you like best about Carabiner Group?**

The Carbiner Group's team provided invaluable insights and solutions that significantly improved our operational efficiency. Their depth of knowledge became evident as they seamlessly integrated best practices into our existing processes, leading to tangible and measurable improvements.

**What do you dislike about Carabiner Group?**

The absence of any negative issues speaks volumes about their professionalism and dedication to delivering outstanding service.

**What problems is Carabiner Group solving and how is that benefiting you?**

I recently had the pleasure of working with the Carbiner Group, the team's depth of knowledge and commitment to best practices set them apart as exceptional partners in optimizing revenue processes.

One of the highlights of my experience was collaborating with Colleen, the Project Manager at Carbiner Group. Colleen's professionalism, efficiency, and pleasant demeanor made the entire process not only productive but also enjoyable. She demonstrated a remarkable ability to navigate complex situations with ease, ensuring that our project ran smoothly from start to finish.

  ### 7. Incredible partner that is top notch with revops

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 26, 2024

**What do you like best about Carabiner Group?**

Great team and a pleasure to work with - always happy to connect with them.

**What do you dislike about Carabiner Group?**

Honestly no negative feedback to provide.

**What problems is Carabiner Group solving and how is that benefiting you?**

Carabiner is a clear leader when it comes to revops and we're super satisfied every time we work together. They have a great depth of knowledge around Salesforce, HubSpot, and Chili Piper.

  ### 8. Great people who do great work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gretchen W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about Carabiner Group?**

They are always on the pulse with the latest trends/topics/findings in the RevOps community. They are savvy, communicative, and offer thoughtful solutions custom to your unique business needs.

**What do you dislike about Carabiner Group?**

Nothing to report at this time - they are wonderful to work with.

**What problems is Carabiner Group solving and how is that benefiting you?**

Carabiner Group has been a trusted resource and advisor as we work to launch a new product. They are offering us invaluable best practice RevOps implementation knowledge.

  ### 9. Transparency and Action

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2023

**What do you like best about Carabiner Group?**

The team is not afraid to be honest and an in person setting, they are extremely quick on their feet to come up with solutions and understand the root of the issues.

**What do you dislike about Carabiner Group?**

We worked with a few people who were on completely different time zones and sometimes it was hard to connect when we really needed answers to questions.

**What problems is Carabiner Group solving and how is that benefiting you?**

Carabiner Group was nothing short of transformative. Our company was ata 
 point where we had to clean things up and get real with ourselves and they were able to delve deep into our processes, fostering an environment of openness and honesty that proved instrumental in reshaping our perspectives.

Their team demonstrated a great understanding of our existing processes, coupled with brutal honesty that provided areas for improvement we might have overlooked. This transparency was not just a commendable quality but a catalyst for meaningful change within our organization.

It was a valuealbe 2 days spent in a room together picking apart where we needed to make change.

  ### 10. World class team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Collin S. S. | CEO & Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2023

**What do you like best about Carabiner Group?**

true operators doing the work. Again, this is very rare to find in service orgs

**What do you dislike about Carabiner Group?**

nothing comes to mind ... strong team and quality output

**Recommendations to others considering Carabiner Group:**

If the task is a simple point solution, sure off shore labor can help. When you're architecting critical business processes, go to folks who have done it before

**What problems is Carabiner Group solving and how is that benefiting you?**

unfortunately a ton of revops consultancies push all their work to off shore associates who have little operational experience ... you can tell in the quality of output. CG staffs top tier RevOps leaders who have truly BEEN THERE, DONE THAT.

  ### 11. Your partner in RevOps

**Rating:** 5.0/5.0 stars

**Reviewed by:** Beth  D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 19, 2024

**What do you like best about Carabiner Group?**

Carabiner's expertise helped us level up our sales operations.

**What do you dislike about Carabiner Group?**

There was nothing to dislike about working with Carabiner!

**What problems is Carabiner Group solving and how is that benefiting you?**

Carabiner plugged us into the latest best practices for Revenue Operations and helped us streamline our sales process, reporting and operating cadence for efficiency and scale.

  ### 12. Exceptional Service and Deep Expertise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sami R. | Founder &amp; CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2023

**What do you like best about Carabiner Group?**

ne of the highlights of our collaboration was the strategic insights they provided.
I  recommend Carabiner Group to any business looking for high-quality consulting services

**What do you dislike about Carabiner Group?**

Nothing major. Needs to have more resources in Europe

**Recommendations to others considering Carabiner Group:**

Define the transformation metrics and set clear expectations

**What problems is Carabiner Group solving and how is that benefiting you?**

Carabiner Group demonstrated an impressive depth of knowledge and a great commitment to understanding our specific needs. What stood out to me the most was their tailored approach; they didn't offer one-size-fits-all solutions but rather took the time to understand our unique challenges and objectives.

  ### 13. These guys know Rev Ops.  They are super high quality folks, with tons of empathy.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Geoffrey (Geoff) R. | VP of Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2023

**What do you like best about Carabiner Group?**

The way they approach an engagement, with a focus on driving maximum value in as little time as possible.

**What do you dislike about Carabiner Group?**

Can't think of anything.  They get rave reviews from all their customers.

**Recommendations to others considering Carabiner Group:**

Ask them to challenge your perspectives and opinions.  Remember, this team has a perspective across many customers at many stages in the company lifecycle.  Leverage it!

**What problems is Carabiner Group solving and how is that benefiting you?**

Carabiner Group helps me plan out my rev ops function with amazing best practices and guidance for my stage of business.

  ### 14. Great partners for RevOps teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie S. | Revenue, North America, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2023

**What do you like best about Carabiner Group?**

Extremely easy to work with and knowledgeable in their approach

**What do you dislike about Carabiner Group?**

No downsides that I have encountered - everyone has been great!

**Recommendations to others considering Carabiner Group:**

Don't be afraid to ask questions. The team is very thorough and will give you answers to guide the project and options for how to do so.

**What problems is Carabiner Group solving and how is that benefiting you?**

The Carabiner Group team has great expertise and operates as a part of the organization to help create efficiencies across the RevOps and tech suite.

  ### 15. Great Team and Great Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adir B. | Vice President of Sales and Founding Member, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2023

**What do you like best about Carabiner Group?**

Team and thinking about the challenge holistically

**What do you dislike about Carabiner Group?**

Nothing, they are honestly great- the are so focused on making the project a great sucesss

**What problems is Carabiner Group solving and how is that benefiting you?**

The team at Carabiner Group helped me build the infrastructure to scale up and streamline the ops side of the revenue - they not only build that part but gave great advices and points on how I should look at it from a current prespective but also future looking.

  ### 16. Extremely detail oriented and exceptional service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher G. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about Carabiner Group?**

Extremely easy discovery process didn't waste our time and was efficient in their solution.

**What do you dislike about Carabiner Group?**

Nothing really to note, while not a full SaaS product the technology was helpful

**What problems is Carabiner Group solving and how is that benefiting you?**

We had an implementation that was quite cumbersome for our team internally within 24 hours of our initial call Carabiner was able to provide a solution for us and spin it up the following week!

  ### 17. Excellent Service. Better People

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 30, 2023

**What do you like best about Carabiner Group?**

The people are incredible. They are more than a working service, but a company I WANT and ENJOY working with.

**What do you dislike about Carabiner Group?**

Only that I didn't find them sooner! They're the best!

**Recommendations to others considering Carabiner Group:**

Run don't walk. Help like this isn't around forever.

**What problems is Carabiner Group solving and how is that benefiting you?**

Scaling. Not only did Carabiner Group help me set up the proper infrastructure to help my business run more efficiently. They helped us to future proof and understand our current short comings.

  ### 18. Holistic RevOps Partners

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lawrence W. O. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about Carabiner Group?**

They felt like a partner rather than a vendor.

**What do you dislike about Carabiner Group?**

If I ever find something to put here, I'll be sure to report back.

**What problems is Carabiner Group solving and how is that benefiting you?**

Carabiner takes into account more than just a few parts of the RevOps function. Instead they take a holistic approach to make sure every part of your solution works together.

  ### 19. They have great capabilities and team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alejandro A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2023

**What do you like best about Carabiner Group?**

The team and their way of diving into your unique business needs to provide a custom solution.

**What do you dislike about Carabiner Group?**

None at the moment. They seem to have a great approach to the business.

**What problems is Carabiner Group solving and how is that benefiting you?**

Helping with a RevOps strategy that allows me to make better business decisions based on strategy.

  ### 20. The RevOps Gurus!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron G. | GTM Lead- Americas, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2023

**What do you like best about Carabiner Group?**

The people are incredible and the work is high quality!

**What do you dislike about Carabiner Group?**

Nothing that I can think of. Working with the team has been fantastic

**What problems is Carabiner Group solving and how is that benefiting you?**

Helping teams scale and build out revenue operations at scale.

  ### 21. The RevOps team you want

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jimmy M. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2023

**What do you like best about Carabiner Group?**

Carabiner Group is responsive and puts their time and energy into going the extra mile and making sure that the solution will deliver impact. This is a stark contrast from others I've worked with who did not focus on making sure the solution was a good fit for the problem.

**What do you dislike about Carabiner Group?**

Nothing. They've been helpful on all dimensions.

**What problems is Carabiner Group solving and how is that benefiting you?**

Carabiner Group fills in the gaps in your RevOps stack in a way that moves the needle. We came to Carabiner Group to help with setting up our Salesforce instance, and over time they have helped with our Hubspot build-out as well.

  ### 22. Great team. Fantastic results.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam S.

**Reviewed Date:** November 22, 2023

**What do you like best about Carabiner Group?**

I loved their consultative approach to addresses our business challenge.

**What do you dislike about Carabiner Group?**

I wish that I had known about them earlier.

**What problems is Carabiner Group solving and how is that benefiting you?**

Streamlining our tech stack through consolidation, automation, and integration. Lead attribution, routing, and reporting.

  ### 23. Carabiner is full of passionate team members that will provide success and satisfaction

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin J. | Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2023

**What do you like best about Carabiner Group?**

Their passion for success. Their Founder, Seamus, exhibits a true love and passion for Salesforce. Every team member I've worked with has this same passion.

**What do you dislike about Carabiner Group?**

They can seem a bit too specialized in RevOps solutions, but they have a diverse team and always seek to put the subject matter experts on the right projects.

**Recommendations to others considering Carabiner Group:**

If you want to have a successful Salesforce implementation, choose Carabiner Group.

**What problems is Carabiner Group solving and how is that benefiting you?**

Carabiner does an amazing job of helping clients get the most out of their Salesforce investment. They are thought leaders in RevOps and no-code tools.

  ### 24. Great Partnership!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 01, 2023

**What do you like best about Carabiner Group?**

Super responsive, very collaborative, overall great partners.

**What do you dislike about Carabiner Group?**

Some struggles around initial alignment for problem and solution, but once aligned, off to the races.

**Recommendations to others considering Carabiner Group:**

Great partnership for an understaffed team to get highly specialized resources that can provide meaningful leverage to the team.

**What problems is Carabiner Group solving and how is that benefiting you?**

As a very commercially driven organization that iterates on concepts quickly, we struggled to have our systems keep up. We brought on Carabiner to help us keep our revenue systems structure up to speed with our commercial processes, which allows our team to focus on closing more deals.

  ### 25. Amazing Team with Amazing Results

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jordan D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about Carabiner Group?**

The team is absolutely fantastic to work with. They take time to understand your objectives and creative problem solve to bring solutions that are tailored to your needs. You never feel like you are working with a one trick pony.

**What do you dislike about Carabiner Group?**

There is nothing that stands out as a negative to working with the team.  If you communicate your goals and objectives efficiently, they can meet you where you are.

**What problems is Carabiner Group solving and how is that benefiting you?**

Carabiner Group effectively and efficiently help execute CRM and Software implementations with our team.

  ### 26. RevOps Ecosystem Focused

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessie S. | Founder/CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2023

**What do you like best about Carabiner Group?**

The team is dedicated to caring for and elevating their partners, and have created an ecosystem to bring partner solutions to their customers

**What do you dislike about Carabiner Group?**

They're just getting their partner program off the ground so they're still working out the kinks. Picking the right partners to invest in is so important

**What problems is Carabiner Group solving and how is that benefiting you?**

They're bringing together all of the best RevOps solutions into their offerings. This benefits me by allowing me to choose the right solution for the right problem.

  ### 27. Professional team who taught us best practices for implementation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about Carabiner Group?**

How efficient they were in helping us set up our revops. We had Hubspot, Slack, Outreach all feeding into each other so our sales process was buttery smooth.

**What do you dislike about Carabiner Group?**

That I didn't find out about them sooner :).

**What problems is Carabiner Group solving and how is that benefiting you?**

They helped us implement our Hubspot so that it fed into the rest of our go-to-market systems.

  ### 28. Understanding RevOps from the founder and CEO

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rael J. | Business Development Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about Carabiner Group?**

They already understand the pain that most companies are having, therefore their impact on my Salesforce account is seamless.

**What do you dislike about Carabiner Group?**

Nothing. I have truly enjoyed working with and learning from their experienced team of experts.

**What problems is Carabiner Group solving and how is that benefiting you?**

Carabiner Group is helping me solve and find the missing pieces to my Salesforce data base. Learning to better understand Salesforce has never been easier thanks to their knowledge.

  ### 29. Great Salesforce Consultancy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2023

**What do you like best about Carabiner Group?**

They were very knowledgeable and dedicated to their work.

**What do you dislike about Carabiner Group?**

Nothing, they were a great partner to work with.

**What problems is Carabiner Group solving and how is that benefiting you?**

We were overhauling out Salesforce instance and needed additional support and expertise.  Carabiner came in and worked well with out internal team, bringing expertise and the addtional capacity required to advance and accelerate the project.

  ### 30. A wonderful addition to any RevOps Org

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sebastien v. | P, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2022

**What do you like best about Carabiner Group?**

The immense knowledge and expertise within the organization. From the highest level all the way down to the sales reps or individual consultants. These people know their stuff! I worked closely with Cliff and Amelia, as we strategized and prioritized the processes needed as we grew our client base and offerings. At the very least they have been great sounding boards and advisors for our business. They're also my go tos when we have really complex or difficult projects to think through

**What do you dislike about Carabiner Group?**

N/A! It's been great so far. Much love to that team!

**Recommendations to others considering Carabiner Group:**

Be open with them. Share as much info as you can about your RevOps-related challenge. Their solution-building skills are top-notch.

**What problems is Carabiner Group solving and how is that benefiting you?**

Carabiner Group is one of our preferred partners in the Revenue Operations consulting space. With so many needs out there for RevOps help and support, there is such a huge opportunity to work in the same space and help each other, and our clients grow and learn. Both their team and ours are well plugged into the growing RevOps community and are considered a credible resource by many people. I find myself bumping into the Carabiner Group a lot. And in the right places. A bright future for us to partner on many future projects!

  ### 31. The Rev Ops team you need.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah N. | VP, Revenue Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2022

**Describe the project or task Carabiner Group helped with:**

We had a long list of technical debt across Salesforce and Hubspot instances. We knew the reporting we needed, what we wanted to track, but were not confident in our systems and aging architecture.  Carabiner Group took ZERO ramp time to dive in and start making immediate improvements.

**What do you like best about Carabiner Group?**

Depth of Knowledge of Salesforce and Hubspot (and all the common integrations!), Stellar Project management skills to keep *all* of us on track, "Roll up your sleeves and get things done" attitude,  and Strategic Thinkers for our unique use cases...

**What do you dislike about Carabiner Group?**

I've been working closely with Carabiner Group for over 6 months on a number of projects and there is nothing to dislike about this team. Carabiner Group has been professional, knowledgable, diligent, and excellent communicators.  They do what they say they are going to do.

**What problems is Carabiner Group solving and how is that benefiting you?**

Carabiner Group is helping both on the Sales and Marketing Ops fronts - tightening our integration between Salesforce <> Hubspot, providing best in class recommendations on lead flow, attribution, and opportunity sales process.   We finally feel we are reporting the "real data" now that Carabiner  Group has refined our processes.

  ### 32. Director of Premium Communities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yael U. | Director of Premium Communities, Enterprise (> 1000 emp.)

**Reviewed Date:** May 04, 2022

**Describe the project or task Carabiner Group helped with:**

Ongoing partnerships in CXO Roundtables and CXO peer advisory.

**What do you like best about Carabiner Group?**

Carabiner Group has been an integral partner in our prestigious CXO Communities, not just in spearheading and connecting some of the best and brightest to one another (though they do that excellently), but also in using their strong reputational credit around what they do in the marketplace to have any event or thought leadership cross-collaboration be a true meeting of the minds in topic, substance, currency and connection value. I cannot emphasize enough that when I know Carabiner Group is at the helm of one of our shared experiences for CXOs is the moment I dispense with worry.

**What do you dislike about Carabiner Group?**

Nothing to dislike from my experience with them.

**Recommendations to others considering Carabiner Group:**

Same as above. They will endeavor to create only high-caliber interactions and cross-pollination with experts in this space.

**What problems is Carabiner Group solving and how is that benefiting you?**

See above, but for us it's all around strategic matching of CXO thought partners in this niche sales and revenue space.

  ### 33. Box+ Salesforce Experts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel O. | Director of Partnerships, Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2022

**Describe the project or task Carabiner Group helped with:**

We worked with Carabiner Group on a Box, Salesforce, and Form Stack solution

**What do you like best about Carabiner Group?**

The Carabiner Group has deep technical and business experience with Box and Box for Salesforce. They worked with me on a critical client project that integrated Box, Salesforce, and Formstack for a financial services customer who needed to transform paper based document processes into end to end solutions built on Salesfore. Their process and digitial transformation experience was combined with their deep technical experience and solution design to create a new process that saved the client significant money, and a massive saving in processing team for customers. Everyone at Box was thrilled with the result, including the end customer.

**What do you dislike about Carabiner Group?**

The organization is nimble, responsive, and customer focused but smaller than a GSI.

**What problems is Carabiner Group solving and how is that benefiting you?**

Specifically we engaged with them to digitize and reengineer a know your customer process with Salesforce Financial Services Cloud, Box, and Formstack. The integrated solution is saving more then 40% in processing time, and 75% reduced time spent finding documents

  ### 34. Amazing service, solution & TEAM!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom S. | Founder @ The SD Lab | Sales Consultant , Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2022

**Describe the project or task Carabiner Group helped with:**

Carabiner group has helped me time and time again with my RevOps needs. I have worked closely with the team for the last 8-10 months while leveraging Hubspot.

**What do you like best about Carabiner Group?**

The team! They are amazing. Each and every one of them is ready & willing to go above and beyond in their services. They have experts spread across the United States, ensuring availability in your timezone which is perfect for when you in a bind and need support!

**What do you dislike about Carabiner Group?**

I have not one dislike. My experience from Day 1 has been incredible with Carabiner group.

**What problems is Carabiner Group solving and how is that benefiting you?**

RevOps. They worked closely with our leadership to understand our needs and began working. They setup our Hubspot instance for our sales & marketing team. Since implementation, we are thriving operationally and are a very sound machine.

  ### 35. Carabiner Group is my number one choice for Salesforce & RevOps projects

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brendan L. | Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Carabiner Group?**

They are the CRM experts, especially when it comes to Salesforce! They understand the way business gets done in the digital age and can help you revamp your tech stack efficiently and effectively

**What do you dislike about Carabiner Group?**

No dislikes or downsides to report. Everyone that I've worked with that knows Carabiner Group has only had good things to say

**What problems is Carabiner Group solving and how is that benefiting you?**

Tech stack consolidations, becoming more efficient in the digital age. Understanding what RevOps is and how to set up your org for revenue success is their bread and butter

  ### 36. Founder and CEO

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ian L. | Founder and CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about Carabiner Group?**

Their team brings very well-rounded and hands-on experience that is critical for GTM success. We had a dull team supporting us - not just one person. This gave us meaningful support, and we felt assured we were in great hands.

**What do you dislike about Carabiner Group?**

I wish I could have them for more hours a week!

**What problems is Carabiner Group solving and how is that benefiting you?**

Carabiner supported us in the strategy and implementation of our entire GTM tech stack. The ability to hand off all architecture build was incredible. It was also nice to have strategic support.

  ### 37. Modern consulting firm who delivers for customers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zak P. | VP, Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2022

**What do you like best about Carabiner Group?**

Carabiner Group are a customer-first organization that helps customers create great solutions. This is a hungry team who will always deliver for customers, and has the know-how across the RevOps stack from Salesforce to HubSpot to Formstack & more. Outstanding culture & team.

**What do you dislike about Carabiner Group?**

There aren't any dislikes that I can think of about Carabiner Group.

**What problems is Carabiner Group solving and how is that benefiting you?**

Carabiner Group has helped Formstack customers across verticals including financial services and edu takes substantial steps forward in their digital transformation, in way less time that you might expect. What's consistent about Carabiner Group is delivering for customers & helping them achieve results (improved processes for internal teams & customers) faster than they were able to before Carabiner Group got involved.

  ### 38. SVP Revenue and Strategy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sean B. | SVP Revenue & Strategy

**Reviewed Date:** April 28, 2022

**What do you like best about Carabiner Group?**

Range of expert skills, ability to consult on strategy and execute on plan. Professional and extremely helpful team.

The projects we ran were perfectly organized and met all deadlines (most ended well ahead of deadline)

**What do you dislike about Carabiner Group?**

There isn't much to dislike. We gave a project to set us up from a RevOps perspective and the team did exactly that

**What problems is Carabiner Group solving and how is that benefiting you?**

Full RevOps deployment. 
This would have taken us 9 months as we would need to hire, onboard and deploy someone if we did not use Carabiner.

Carabiner completed our project in 6 weeks.

  ### 39. RevOps experts that marry sales with technology and process!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2022

**Describe the project or task Carabiner Group helped with:**

Advisory on the sales tech stack

**What do you like best about Carabiner Group?**

Carabiner Group is the team you need in Revenue Operations. This is a group of ‘been-there-done-that’ sales professionals who understand what it takes to scale, as they provide their expertise to companies that want to invest in their long-term success roadmap, GTM strategy and break down the silos across their entire org. 

**What do you dislike about Carabiner Group?**

Great team, no complaints! They are knowledgeable across the intersection of sales, technology and the processes to bring it together.

**What problems is Carabiner Group solving and how is that benefiting you?**

Advisory on building out the Revenue Operations team and the sales-tech stack that’s best for niche use cases.

  ### 40. Great team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katryn🔈[Kuh-trin] K. | Toronto Chapter Head, Revenue Collective, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2022

**Describe the project or task Carabiner Group helped with:**

I always go to Cliff at Carabiner for consultation on any new Salesforce implementation or complex work-flows. His team has a wealth of knowledge and are highly responsive. Highly recommend!

**What do you like best about Carabiner Group?**

Clear communication and great problem solving

**What do you dislike about Carabiner Group?**

A good revops team can be hard to find - make sure you budget enough time to really commit to the project.

**What problems is Carabiner Group solving and how is that benefiting you?**

Improving Salesforce effectiveness and efficiency for reps.

  ### 41. Fantastic job me through everything!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2022

**Describe the project or task Carabiner Group helped with:**

Needed a team to help upgrade our rudimentary backend CRM to a more efficient Salesforce-based platform. Great communication throughout the entire process, not only in setting up our backend but also with their continuous ongoing support. Has been about six months since we began engagement and we have no plans to discontinue.

**What do you like best about Carabiner Group?**

Communications was incredible. Team responded to emails almost instantly every time we needed then or had questions.

**What do you dislike about Carabiner Group?**

Didn't dislike anything. Was significantly more economical than other options we looked into.

**What problems is Carabiner Group solving and how is that benefiting you?**

Backend CRM management. We're significantly more efficient now in our outreach management.

  ### 42. AE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amelia T. | Account Executive

**Reviewed Date:** April 25, 2022

**Describe the project or task Carabiner Group helped with:**

Overall tech stack evaluation, Hubspot Marketing Automation and SFDC reporting and dashboards, alignment between all departments

**What do you like best about Carabiner Group?**

Expertise in all RevOps functions, great communication and ability to drive overall efficiency - awesome, knowledgeable team!

**What do you dislike about Carabiner Group?**

n/a - great people who genuinely care and know what they are doing alongside you.

**What problems is Carabiner Group solving and how is that benefiting you?**

Alignment across all teams, data hygiene, being

  ### 43. SFDC Made Easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark J. | VP, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 10, 2022

**Describe the project or task Carabiner Group helped with:**

SFDC dashboard implementation and CRM optimization

**What do you like best about Carabiner Group?**

Ease of communication, integrated in slack, fast time to execute

**What do you dislike about Carabiner Group?**

The time we spent searching for SFDC partners before

**What problems is Carabiner Group solving and how is that benefiting you?**

Setting up complex workflows keeping the revenue team in tight working order


## Carabiner Group Discussions
  - [What is Carabiner Group used for?](https://www.g2.com/discussions/what-is-carabiner-group-used-for) - 1 comment

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## Carabiner Group Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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