The most helpful thing about Nimblr is that it helps us strengthen our cyber resilience and comply with legal requirements. Then it is not wrong that the program is easy to use, both from an administrator and from the user's side.
Installation and integration was easy and explained in steps. The number of simulations and courses is good. Support responds quickly and usually has a good answer. Review collected by and hosted on G2.com.
Last update (2023) made my local tracking more problematic. I need to look for numbers elsewhere.
For my own part, I can think that the drawings in the courses are a little too childish. However, I have heard from the users that they think the level and appearance of the courses and simulations is good. Review collected by and hosted on G2.com.
33 out of 34 Total Reviews for Nimblr Security Awareness
Overall Review Sentiment for Nimblr Security Awareness
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Nimblr is easy to use for the end user and it does not take too much time out of their working day. The communication is easy with the professionals of Nimblr and they listen to our vision. Review collected by and hosted on G2.com.
As an admin, using the software may be confusing from time to time. But I do think this will get easier overtime. We would like to see the contents of the emails to be updated more frequently, for example, the Netflix logo is an older version. The software can send the simulated attacks from ghost sender to theirselves. I would like to see this updated so that the ghost sender wouldn't receive emails from themselves. Review collected by and hosted on G2.com.
Our admins set up the entire system in a matter of hours, all our users understand it rigth out of the box (no aditional training needed), and our admins have no problem administrating the system.
As head of IT it is very easy for me to view the awarness-level for any and all users, divided into categories, offices or down to individual users. The system also integrated directly with our Azure AD/Entra solution which minimized administrative work.
We have never even had to be in contact with Customer Support, so I can't talk to their effeciency - but that is a good sign if anything. We now use Nimblr for every single employee in the office, and the system automatically makes sure that everyone stays up to date on end-user knowledge required to stay safe in todays environment. Review collected by and hosted on G2.com.
The one feature I'm missing is to manually deploy/send out selected courses - and preferably to selected users/groups. Currently everything is handled autmatically. The automatic system is good 95% of the time - but sometimes it would be good to manually send out specific courses depending on what's happening in our organization. Review collected by and hosted on G2.com.
Our greatest benefit is that the users are now more alert and the IT department gets a lot more questions if emails are legitimate. The users are constantly reminded of this with micro courses and tests with fake emails. The courses are simple to understand with its text and pictures. It is quick and easy to setup and with a license cost that is rather small compaered to the damagae a users can do if they click on unknown links on the internet or in an email. If you look at the total schedule for a period, the cost is negligible. Review collected by and hosted on G2.com.
The micro courses should have more interactions with questions. Some courses does not have any questions at all. If a user is lazy, you can just click through a course. Review collected by and hosted on G2.com.
Easy for all users to use and understand the training sessions. Brings an visable increased IT security awareness internally. We have used Nimblr for 18 months and will continue to use it. Have just made an extension for another 18 months. Review collected by and hosted on G2.com.
We have had a really good view and usage of Nimblr up until September 2023. From that point we can no longer trust the output that we get since Nimblr records clickrates that are not correct. Nimblr needs to corret this issue for us to be able to continue to use it as a tool to increase IT security awareness. Review collected by and hosted on G2.com.
NImblr is super easy to set up and has set of features to suit most of the companies. We have found it a must-have tool for every business, as the courses are general enough for everyone to go through. Simulated attacks make people look for the malicious emails far more keenly as just plain training would do. Review collected by and hosted on G2.com.
If you are looking for a system which allows deep customization, this might not be for you. But do you actually need that? Review collected by and hosted on G2.com.
This is a great way to increese the awarness for your colleagues, and make them more careful on what links to click on, in our case emails. I also think it's easy to administrate. The implementation where done of an partner to our company, but what I heard it was easy to do. I haven't had a reason yet, to try out the Customer Support so that would say a lot. We are sending out training several times per month, but that is an automatic solution. As an administrator you can log in on the portal to check on reports an see the users fault clicks, so that you can aducate the personal more. Review collected by and hosted on G2.com.
Can't say that a dislike tha program at all Review collected by and hosted on G2.com.
We have used Nimblr as a complement to our own security awareness programmes, and what I like best about it, is probably the easyness of the approach with very short courses that literally anyone can find the time to do, regardless of how busy you are, as each course just take a couple of minutes to complete. The simulated phising emails also help to target "weak links" and offer further training to those who apparently need it. The programme was also very easy to implement and Nimblr has offered great customer support during the course of the programme. Review collected by and hosted on G2.com.
I don't know if Nimblr offers different levels of complexity for the short training courses, but the level of the programme that we have used was very basic, so for some users the courses can be a bit elementary. Review collected by and hosted on G2.com.
The way Nimblr engages with the staff helps us educate them in IT-security. Creating our own courses and driving engagement requires too much effort, and Nimblr also stays on track with the latest security threats allowing even our most advanced users to learn from the service now and then. Review collected by and hosted on G2.com.
For Nimblr to deliver the best results, management needs to remind them of the importance. Nimblr allows for great short tests, but could have a better introduction as to why their service helps both the end user and the company moving forward in a constantly developing tech world. Review collected by and hosted on G2.com.
Nimblr is easy to set-up and pretty much runs itself. We get a great overvview of each user and how they interact with Nimblr. It is a great way to keep IT-security top of mind without having to tie up our employees with long tedious training. Review collected by and hosted on G2.com.
Nothing really that we dislike, but would love to have a SMS simulator. Review collected by and hosted on G2.com.
Easy-to-administer product.
The courses are very interesting and in a format highly appreciated by users.
The content of the fake emails is very well done for the most part. Review collected by and hosted on G2.com.
In the Reports > Users section, when sorting by column (e.g., Clicked simulations), the sorting resets after clicking on a user's report. Review collected by and hosted on G2.com.
