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Nice.Chat Reviews & Product Details - Page 3

Nice.Chat Overview

What is Nice.Chat?

Nice.Chat - white label AI-powered communication platform for your business. Nice.Chat offers AI-driven self-service chat, customizable user interface branding, and omni-channel support for various social networks, messengers, and communication tools. It includes video and audio calling capabilities, integration with multiple payment methods, BPM systems, ITSM platforms, online monitoring, and analytics tools, as well as multi-domain permission settings.

Nice.Chat Details
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Product Description

Nice.Chat - white label AI-powered communication platform for your business. Nice.Chat offers AI-driven self-service chat, customizable user interface branding, and omni-channel support for various social networks, messengers, and communication tools. It includes video and audio calling capabilities, integration with multiple payment methods, BPM systems, ITSM platforms, online monitoring, and analytics tools, as well as multi-domain permission settings.


Seller Details
Year Founded
2016
HQ Location
Warsaw, Poland
LinkedIn® Page
ee.linkedin.com
3 employees on LinkedIn®

Stas G.
SG
Overview Provided by:
CEO at Nice.Chat

Recent Nice.Chat Reviews

Onyekachi  E.
OE
Onyekachi E.Small-Business (50 or fewer emp.)
4.5 out of 5
"The linking of Blogger website with Nice.Chat, my experience."
The interface is very nice. All the items are easily accessible on the dashboard with a click. Good visitor tracking, analytics, team management & ...
Shreya B.
SB
Shreya B.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great Chat tool for eCommerce webites"
The best part about Nice chat is that it is platform agnostic. My website is on WordPress and Nice Chat easily integrated with it. It can also be i...
SP
Sachindra P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Powerful and Intuitive Online Chat Tool"
As a team lead in my company, it's crucial for me to assess the statistics of every agent. The most efficient chat statistics interface allows for ...
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Nice.Chat Media

Nice.Chat Demo - Main menu
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Nice.Chat Demo - Features
Features
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26 Nice.Chat Reviews

4.7 out of 5
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26 Nice.Chat Reviews
4.7 out of 5
26 Nice.Chat Reviews
4.7 out of 5

Overall Review Sentiment for Nice.ChatQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Online Media
TO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Nice.Chat?

The best thing I experienced about this platform is that it provides an intuitive, flexible and most importantly user-friendly interfaces for businesses and team to communicate. Review collected by and hosted on G2.com.

What do you dislike about Nice.Chat?

Although Nice.chat provides several benefits, yet there are some potential disadvantages. It has limited third-party integrations, which limits its usefulness when managing multiple tools within a work environment. Review collected by and hosted on G2.com.

What problems is Nice.Chat solving and how is that benefiting you?

It helps in facilitating real-time communication between the team members and benefits in seamless task management. The platform also provides video conferencing. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Nice.Chat?

Based on my knowledge of the platform, some of the features that are often praised by users include its user-friendly interface, the ability to integrate chatbots to automate customer service tasks Review collected by and hosted on G2.com.

What do you dislike about Nice.Chat?

Currently, there are no significant drawbacks or negative aspects commonly reported about Nice.Chat. If in future I find any issues or glitches I will be updating their support team. Review collected by and hosted on G2.com.

What problems is Nice.Chat solving and how is that benefiting you?

Nice.Chat solves the problem of efficient and effective customer communication and support for businesses. By providing an online chat platform that is easy to use and integrates with other business tools, Nice.Chat helps businesses provide a personalized and timely customer service experience. Review collected by and hosted on G2.com.

CS
Senior Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Nice.Chat?

The interactive user interface alongwith. It is very efficient and does not lags ever. I have been using it over different connections and have never seen it getting stuck anywhere. Review collected by and hosted on G2.com.

What do you dislike about Nice.Chat?

There isn't anything to dislike. Everything is perfect. The only thing that I would like to shed some light on is that, this software has solved a lot of my problems and is far more better than the conventional tools that I used to work on earlier. Review collected by and hosted on G2.com.

Recommendations to others considering Nice.Chat:

Everything is perfect. There is no advise. Review collected by and hosted on G2.com.

What problems is Nice.Chat solving and how is that benefiting you?

It helps us in resolving all the concerns that a customer/client contacts us regarding to in a very swift and efficient way. There is very minimum dead air and the canned responses are just perfect for the business needs that we cater. Kudos!! Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Referral to G2 from another user
Incentivized Review
(Original )Information
What do you like best about Nice.Chat?

It is user friendly and easy to understand. it has got all the features a customer want. It is encrypted and secure platform. Audio & video call feature is very helpful for users. Review collected by and hosted on G2.com.

What do you dislike about Nice.Chat?

I can not think of any features which can be disliked. it provides all the necessary features to users. Sometimes it's get stuck due to network issue but apart from that it's good platform to share the things via chat or calls. Review collected by and hosted on G2.com.

What problems is Nice.Chat solving and how is that benefiting you?

It is easy to access and handle, very user friendly and handy. we can easily connect someone via chat or call. We can easily save chat transcript here for future reference. Review collected by and hosted on G2.com.

EC
Business Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Nice.Chat?

Data downlaod and Contact history detials. i ususally usually use the Contact table to review the ANI stats which is too helpful for my process and Analysis Review collected by and hosted on G2.com.

What do you dislike about Nice.Chat?

Nic Chat is very helpful and its a spead resoulution for any queries Review collected by and hosted on G2.com.

Recommendations to others considering Nice.Chat:

should use them Review collected by and hosted on G2.com.

What problems is Nice.Chat solving and how is that benefiting you?

Live Chat support help in any repetation of queries and has instence resolution. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Nice.Chat?

It's easy to use, easy to understad and easy to operate. It's features are awesome and can be add on your finger tips. It's less time taking and very fast to use. Review collected by and hosted on G2.com.

What do you dislike about Nice.Chat?

Dont think of any. It's just perfect and can't think of any. It has got all the necessary features to use. It's features are awesome and can be add on your finger tips. It's less time taking and very fast to use. Review collected by and hosted on G2.com.

What problems is Nice.Chat solving and how is that benefiting you?

To connect with cx. Review collected by and hosted on G2.com.