Video Reviews
Nextiva
Easiest Platform - Ellie Domb is the best Client Success Manager
3,302 Nextiva Reviews
Overall Review Sentiment for Nextiva
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I like that I can communicate beeing on Mexico to people that is on US. They send me notifications when someone is calling me. Review collected by and hosted on G2.com.
The app on android doesnt work properly. Review collected by and hosted on G2.com.
Equipment is great and the customer service is super helpful. Really enjoy it. It was easy to get the phone transferred and then have access along with my other technology. Review collected by and hosted on G2.com.
There is a little learning curve, but guess that is to be expected Review collected by and hosted on G2.com.
My firm's use of the product is primarily fixed telecom services. The team behind the portal is outstanding and makes the process work. Their dedication and attention to detail has enabled us to control and reduce costs. Review collected by and hosted on G2.com.
What do you dislike about Nextiva HARD PHONE CONFIGURATIONS Review collected by and hosted on G2.com.
I like the flexibility and accessibility of the Internet and app based phone service for our customer service calls. Review collected by and hosted on G2.com.
Sometimes the app is glitchy or certain colleagues cannot receive a call. Review collected by and hosted on G2.com.
I recently switched from Vonage to Nextiva and so happy I did. Of the VOIP Providers, Nextiva has been the easiest and most seamless transition I have encountered. Their customer service has been quick and very efficient. Call Center Software, both desktop and app are easy to navigate and straightforward. Set up for the UCaaS Platforms are easy to access and intuitive. The transition and ease of integration took just a few minutes and everything was up and running without any hassle. I have had occasion to use the software, call center and app daily since transitioning and wish I had done it months ago! Being able to speak to an actual person instead of having to go thru a chat transcription has been so refreshing!! Review collected by and hosted on G2.com.
So far, there is nothing I have encountered that I dislike or are unhappy with!! Review collected by and hosted on G2.com.
I love nextiva because I can separate my work number from my person number on the same phone..the quality of calls is amazing Review collected by and hosted on G2.com.
Honestly I have not had any issues so far Review collected by and hosted on G2.com.
Great technical support. Very knowledgeable. It has been very easy to get ahold of support team and they are always sharp and get right to the point. We are a medical group, and we use it every day without a hitch. We switched over from Vonage and the implementation team was great and fast. It was very easy to switch over to the new system.
The integration was seamless. Review collected by and hosted on G2.com.
nothing. We have been with them for years and the service just gets better with more options. Would not change anything. Review collected by and hosted on G2.com.
the platform has matured over the years and is super easy to manipulate, when you have trouble, support knows exactly where to go and will fix it or show you where. Implementation team was super easy to work with side by side to get started and then just make adjustments along the way. Add on features like paging units and overhead speakers for music and paging was so easy to integrate, same with the fax bridges. Review collected by and hosted on G2.com.
there's a slight delay pulling up users, but have to keep in mind there's a ton of information being pushed and pulled so you have to be patient. Review collected by and hosted on G2.com.
Nextiva is a very cost effective business telephone system.
The 24 / 365 support is exceptional Review collected by and hosted on G2.com.
from our business perspective, we have Not had any dislikes so far~ Review collected by and hosted on G2.com.
