Nextiva Reviews & Product Details - Page 11

I like how easy it is to add new licenses, create new or update existing users, support is very responsive and does not close a ticket until they are absolutely sure that the problem is resolved. Nathan Kramer, our account manager has been excellent in pointing me in the right direction for Nextiva's products and services! Review collected by and hosted on G2.com.

I can't say that I have much that I dislike about Nextiva. There are the occasional odd bugs that sometimes disrupt workflow but that is understandable and comes with any service of this magnitude. Review collected by and hosted on G2.com.

Nextiva Contact Center has been a game-changer for my team of inside sellers! We used to wrestle with a clunky contact center system that sounded like Charlie Brown's teacher on a bad day. Calls dropped, customers got frustrated, and hitting our sales metrics felt like climbing Mount Everest in flip flops.

This amazing platform is as reliable as a Swiss watch and the call quality? Crystal clear! My sellers can now connect with customers like they're chatting in person, and that makes all the difference. No more dropped calls, no more fuzzy connections, just smooth sailing. My team makes around 75-100 calls a day and to have that conisistency has been clutch.

The features on this platform are 5stars. We can track calls, analyze performance, and even set up call routing so the right seller gets the right lead. It's like having a built-in sales coach whispering golden nuggets of efficiency in our ears!

Since switching to Nextiva, our sales team has been on fire! Metrics are being smashed, customer satisfaction is soaring, and the team morale is high. Nextiva has helped us create a winning environment where clear communication and powerful features translate into sales success. Seriously, if you're looking for a contact center solution that's as reliable as it is awesome, Nextiva is the answer! Review collected by and hosted on G2.com.

Everything has been great, but unless I have missed it, I am concerend about security. Especailly wen dealing with call lists. 2FA at the very least would be helpful and have me sleep better at night. Review collected by and hosted on G2.com.

Nextiva representatives from sales and support have been terrific in helping me switch my business over to VoIP for the first time. Review collected by and hosted on G2.com.

I don't have a dislike yet. For me the setup was a little stressful because my phone calls are the core of my business. Review collected by and hosted on G2.com.

The ease of use and online updating by myself is so esasy. Review collected by and hosted on G2.com.

Noting so far and we have been using it for years now. Review collected by and hosted on G2.com.

When looking for a new phone system, a colleague at another company recommended the Nextiva platform. I was not considering VOIP, but once I did my research, it was an easy decision. The system set-up was very simple and the customer support they provide is awesome. We are able to forward our office phones to our mobile phones when we're out of the office and can access our messages pretty much anywhere. It's really a one-stop shop. And the pricing and equipment are awesome. I highly recommend using them.

#VoIP Providers, #Contact Center Software, #UCaaS Platforms, #Call Center Infrastructure (CCI) Software Review collected by and hosted on G2.com.

I really do not have any dislikes about the system. It's incredibly easy to use and manage. Review collected by and hosted on G2.com.

I love using Nextiva so far and would highly recommend. The VoIP phone service offers clear call quality and reliable connectivity, ensuring that communication remains seamless. I've yet to have any issues with dropped calls. I love that they offer the call center software which is an all-in-one solution that integrates phone, email, chat, and social media interactions into a single, streamlined platform. Their UCaaS platform brings together voice, video, messaging, and collaboration tools into one cohesive system allowing better teamwork and communication within organizations, whether employees are in the office or working remotely. Lastly, The CCI software is highly customizable, allowing businesses to tailor the system to meet their specific needs and workflows. Review collected by and hosted on G2.com.

I have no complaints about Nextiva at this time. Review collected by and hosted on G2.com.

I like that I do not have to use a different device to make a call. There are so many features that are available to use. As I'm calling I can pull up the information that I need and it's all on my computer. Review collected by and hosted on G2.com.

The only downside is that if your internet isn't working or slow it becomes a problem. Review collected by and hosted on G2.com.

Able to access calls and voicemail via app. Review collected by and hosted on G2.com.

delay on calls going through along with no able to send directly to voicemail. Review collected by and hosted on G2.com.

The Tech Support is knowledgeable and efficient. Review collected by and hosted on G2.com.

I don't remember having anything to dislike about Nextiva. Review collected by and hosted on G2.com.

The support staff is helpful. Also the tutorials. Review collected by and hosted on G2.com.

It takes a long time to resolve issues when calling Review collected by and hosted on G2.com.