Nextech EHR Pros and Cons

The quick clicks in chart and easy support team Review collected by and hosted on G2.com.

Can't sign as a scribe. Ocular history gets too long with surgical history Review collected by and hosted on G2.com.

The drag-and-drop features are one of my favorite things about Nextech. It makes it so easy to reschedule patients and adjust appointment times. It also makes applying for payments so much faster and easier. Review collected by and hosted on G2.com.

Importing ERA files into Nextech for processing could be smoother. It feels old-fashioned and cumbersome in comparison to the rest of the software. If this feature was more modern and automated, it would make Nextech perfect. Review collected by and hosted on G2.com.

We like the ability to create and change our templates, the ease of scanning in to our patient charts and the flexibility of the system. We LOVE the support. Review collected by and hosted on G2.com.

We would prefer if our patients could sign permits directly into the EMR on an Ipad. Review collected by and hosted on G2.com.

It is very easy to navigate for all levels of computer users, very ophthalmic friendly, love that I can speak with support within 5 mins of a call. Our older system, SRS, was not very well supported and not very friendly Review collected by and hosted on G2.com.

The billing department is terrible. We have been mischarged and incorrectly charged, and one incorrect charge of almost $10,000 took 6 months to be credited and get straightened out Review collected by and hosted on G2.com.

Staff is helpful - easy to reach through portal. Easy to maneuver in the system. Review collected by and hosted on G2.com.

Reports could be a bit more flexible with a few more options. Review collected by and hosted on G2.com.

ICP is accurate, direct and a time saving powerhouse. The Knowledge Base can be customized to your preferred phrases and eliminates redundancy. Review collected by and hosted on G2.com.

There is an initial amount of effort to input your custom preferences, but this "Front end loading" of data is well worth it. Charting, letters, coding are all streamlined. Review collected by and hosted on G2.com.

I think nextech is highly efficient and allows my practice to provide excellent patient care!! Review collected by and hosted on G2.com.

For our practice the lack of communication between icp and practice Plus can sometimes be an issue. Review collected by and hosted on G2.com.

Clean interface

Ability to see followups quickly

Ability to edit notes after sign Review collected by and hosted on G2.com.

Sometimes slow to load

Sometimes doesnt save data

Retina drawings are small Review collected by and hosted on G2.com.

The system is very user-friendly. Support is available for any need, and they quickly respond and fix any problems. Review collected by and hosted on G2.com.

I don't think we have any downsides to the system. It is compatible with our billing EMR. Review collected by and hosted on G2.com.

I like the customization to the scheduling templates. Review collected by and hosted on G2.com.

There are some glitches that slow us down. Review collected by and hosted on G2.com.