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next4biz CRM

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next4biz CRM Reviews & Product Details

admin

EB

Elçin B.

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: Organic

Translated Using AI

Mar 21, 2024

"A software system where I can efficiently manage my sales and product management activities."

What do you like best about next4biz CRM?

I like the Task Management module and the reporting modules. Review collected by and hosted on G2.com.

What do you dislike about next4biz CRM?

The opportunities area can be further developed and a B2C channel can be added. Review collected by and hosted on G2.com.

What problems is next4biz CRM solving and how is that benefiting you?

Customer tracking and monitoring the sales of my products Review collected by and hosted on G2.com.

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next4biz CRM Overview

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What is next4biz CRM?

Next4biz CRM is a new generation CRM with digital behavior analysis, marketing & sales automation, and AI powered end-to-end customer service management features. Marketing & sales features: - Integration to legacy systems with data deduplication - Customer’s digital footprint monitoring - Dynamic segmentation, KPI and scorecard management - Rule-based marketing & sales automation - Opportunity and task management Customer service management features: - Omnichannel communication - AI powered complaint categorization - User interface and agent script design for categories - End-to-end complaint management with workflows - Knowledge base and self service Next4biz CRM is a no-code solution bringing less IT dependency and more agility for sales & service teams. Next4biz CRM can be 2-way integrated with other systems. Next4biz CRM is compliant with GDPR, CCPA, KVKK.

next4biz CRM Details

Discussions

next4biz CRM Community

Languages Supported

Arabic, Azerbaijani, German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified)

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Product Description

Next4biz CRM is a new generation CRM with digital behavior analysis powered marketing & sales automation and AI powered omni-channel & end-to-end customer service management features.

Seller Details

Seller

Next4biz

Year Founded

2006

HQ Location

İstanbul, Kadıköy

LinkedIn® Page

www.linkedin.com
80 employees on LinkedIn®

Description

Next4biz is a CRM & BPM software providing features for customer centric digital transformation. Since 2006, It is being used in almost all continents, in more than 20 languages, in almost all sectors and business functions. It is a new generation solution having unique features such as AI, digital footprint analysis, no-code design editors and so forth. Company also provides an implementation and integration methodology called Road Map 2 Success. Next4biz CRM can store all customer data, even their digital footprints. Based on deduplicated & consolidated customer information and using dynamic segmentation features, you can design your own marketing & sales automation. Next4biz CSM provides AI powered omni-channel communication features and workflow design tools for end-to-end customer service management. Next4biz’s low-code BPM module provides tools to design, prototype, rollout, integrate, execute, measure and optimize business automations. Next4biz has no-code design editors which reduces IT dependency. Business users can design and change even interfaces and workflows by themselves.

F

Overview Provided by:

Fatma Çopuroğlu

Digital Marketing Manager

Recent next4biz CRM Reviews

8/29/2024

AR

Angela R.Mid-Market (51-1000 emp.)

2.5 out of 5

"Very easy to navigate"

I liked that it wasnt complicated, many are very hard to use.

next4biz CRM Pricing

Standart

$65.00

1 Users Per Month

See next4biz CRM pricing

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next4biz CRM Media

next4biz CRM Demo - Opportunity Management

Manage your potential sales opportunities with user-friendly dashboards, filtering/search options, collaboration features for effective sales pipeline management.

next4biz CRM Demo - Marketing Automation

Create, schedule and analyze your market campaigns; manage leads and contacts, and track your campaign performance.

next4biz CRM Demo - Consolidated End-to-End Customer View

Provide comprehensive and unified view of all customer data in one place. Include customer profiles, contact information, communication history and other relevant details to analyze each customer's journey and provide personalized experience.

Explore the visual representation of the sales team's performance against the set targets. Get your team informed on real-time insights of key sales metrics, allowing your team to analyze their performance, trends and take data-driven actions.

next4biz CRM Demo - Drag & Drop Micro Segmentation

Enable marketers to easily create and manage highly targeted customer segments with a user-friendly drag-and-drop interface. Allow your marketers to segment their customer database on various criteria, such as engagement, purchase history, demographics and many more. Tailor your marketing campain...

next4biz CRM Demo - Task Management Integrated with CRM

Manage and track your sales & marketing teams' tasks within the CRM system. Allow your users to create, assign and prioritize tasks, ensuring timely follow-ups and efficient collaboration.