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NetSupport Notify Reviews & Product Details

Danny M.
DM
IT System Admin
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about NetSupport Notify?

I love net support notify, it's very easy to use, you can send quick messages to all users or target certain users or even teams if you set it up that way. User can't ignore the message and it's massive! The ability to target groups of users makes this product amazing and also the fact you can see which users have seen your message, stops the "I didn't see your message" scenario because you can see they've clicked OK to dismiss the message! This can be intergrated with AD and GPO and also be deployed with MSI on GPO which, once you've got the policies correct, means the program is install automatically on the next GPUpdate. Review collected by and hosted on G2.com.

What do you dislike about NetSupport Notify?

The only downside was deploying this automatically across the network was a little difficult, however support was very good when I called them and guided me through the best practice for setting the GPO specifically for their product Review collected by and hosted on G2.com.

Recommendations to others considering NetSupport Notify:

I did extensive research on this product and I can highly reccomend it. Review collected by and hosted on G2.com.

What problems is NetSupport Notify solving and how is that benefiting you?

I need a quicker communication method to all my end users than email and NetSupport Notify smashed our requirements. We grew very sick and tierd of users claiming not so to see emails and ending up ultimately costing the company downtime that was always placed on the IT Dept's shoulders, never the team who didn't listen to the emails going around. This software gives you proof that your message was read by the users and accountability if issues arrise because a user didn't listen Review collected by and hosted on G2.com.

NetSupport Notify Overview

What is NetSupport Notify?

Enhance communication and boost emergency and lockdown procedures Using NetSupport Notify, schools and businesses can communicate effectively with staff (and students) using one-way alerts and notifications – sending them to desktop users across the organisation, those working remotely on school/work devices, those who are currently offline, and even to large information panels in halls and foyers. It provides a welcome backup for existing technology failures (such as e-mail) and provides a perfect way to support risk assessments and support your health and social distancing communication – for example, reminding users to use hand sanitiser or to maintain group bubbles. Alerts automatically take screen focus, meaning they can’t be hidden, ignored or saved for later. The notifications can even be targeted to select groups and scheduled for maximum impact. Scaling to the largest of schools/businesses with multiple sites, NetSupport Notify also provides real-time status of notifications and acknowledgements − as well as delivering pre-scheduled alerts. When creating notifications you can use shortcuts for easy customisations, plus notifications include the names of the sender so users can better understand the nature of the message. Simple to implement and use, and with fast and reliable alerts, NetSupport Notify helps ensure staff (and students) instantly have the information they need to work effectively and stay safe in any emergency situation.

NetSupport Notify Details
Languages Supported
German, English, Finnish, French, Italian, Spanish, Swedish
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Product Description

Enhance communication and boost emergency and lockdown procedures Using NetSupport Notify, schools and businesses can communicate effectively with staff (and students) using one-way alerts and notifications – sending them to desktop users across the organisation, those working remotely on school/work devices, and even to large information panels in halls and foyers.


Seller Details
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Twitter
@NetSupportGroup
6,974 Twitter followers

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Recent NetSupport Notify Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Easy and effective communication"
Being able to communicate with all of our users that have the agent is great for when we need to get a message out urgently.
EC
Emma C.Mid-Market (51-1000 emp.)
5.0 out of 5
"Super effective technology!"
NetSupport Notify allows us to communicate quickly & effectively with all staff at once, as well as being able to send emssages to a smaller group ...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
2.0 out of 5
"Buggy and more confusing than helpful"
Netsupport Notify, like NS Manager, is an easy-to-install early warning system. In theory, this is a good thing. The icon is a pretty red, easily d...
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NetSupport Notify Media

NetSupport Notify Demo - Create a notification
Simply add the title and message directly into the Notification window in the Console.
NetSupport Notify Demo - Customise
NetSupport Notify allows you to fully customise the notification live on the screen.
NetSupport Notify Demo - Schedule
NetSupport Notify allows you to schedule notifications to be sent at a specific time or date (hourly, weekly, daily, or every xx minutes), and also schedule routine notifications that need to be sent on a recurring basis.
NetSupport Notify Demo -  Notification history
NetSupport Notify provides a History dialog of all previously sent notifications that includes each message’s title and first line, the username of the sender, the date and time it was sent and the number of recipients who have acknowledged it.
Answer a few questions to help the NetSupport Notify community
Have you used NetSupport Notify before?
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3 out of 4 Total Reviews for NetSupport Notify

4.3 out of 5
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NetSupport Notify Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
EC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about NetSupport Notify?

NetSupport Notify allows us to communicate quickly & effectively with all staff at once, as well as being able to send emssages to a smaller group if needed. The console is easy to navigate, and it is so quick & easy to use! Review collected by and hosted on G2.com.

What do you dislike about NetSupport Notify?

Bing able to sift through the previously used messages could be made easier to use, but the program on the whole is easy to use and navigate. Review collected by and hosted on G2.com.

What problems is NetSupport Notify solving and how is that benefiting you?

This softwware allows us to send out a message to the masses, making it quick & easy to contact everyone so they are all aware of any last minute changes or messages. We also use the software to communicate with a smaller number of staff rather than disrupt lessons, like when we need a student sending out of class to the main office. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about NetSupport Notify?

Being able to communicate with all of our users that have the agent is great for when we need to get a message out urgently. Review collected by and hosted on G2.com.

What do you dislike about NetSupport Notify?

Had a slight problem with pushing out the installer but the support team were really prompt with their response and were able to help resolve this. Review collected by and hosted on G2.com.

What problems is NetSupport Notify solving and how is that benefiting you?

It's helping us by being a fast and alternative route to get messages out to staff rather than relying on email's that can be behind a different window / tab.

This allows us to fill the screen with our message so it can't be missed. Review collected by and hosted on G2.com.

Verified User in Libraries
AL
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about NetSupport Notify?

Netsupport Notify, like NS Manager, is an easy-to-install early warning system. In theory, this is a good thing. The icon is a pretty red, easily distinguishable from the blue icon of its sister program. Review collected by and hosted on G2.com.

What do you dislike about NetSupport Notify?

The program just didn't work like we had hoped it would. It was too easy for those in charge of sending the notifications to accidentally send notifications, and then the software became the "program who cried wolf". No one paid it any mind after the third misfire message, and so it became mostly useless to us. Review collected by and hosted on G2.com.

Recommendations to others considering NetSupport Notify:

If you can properly train those sending out the notifications and work out the misfire bugs, I can see it being a good early warning system. The more the better. Review collected by and hosted on G2.com.

What problems is NetSupport Notify solving and how is that benefiting you?

Additional early-warning system. It would have been good for those using their computers with sound-deafening earbuds, who both couldn't hear the sirens and see the flashing lights in the building, or those off-site coming back on-site. Review collected by and hosted on G2.com.

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