NetSupport Manager Pros and Cons

NetSupport Manager is easy to use and consistently stable and is able to connect to other systems without problem. It has been very good at troubleshooting remote computer and it allows me to record sessions which makes process review way less stressful. Review collected by and hosted on G2.com.

The app works well so nothing comes to mind in terms of disadvantages. Review collected by and hosted on G2.com.

I really enjoy the backstage and trigger options. It helps determine when a system comes online so that I can hop on and take care of an issue. Review collected by and hosted on G2.com.

I have noticed the desktop version is much faster than the mobile version. Review collected by and hosted on G2.com.

Easy to install the agent, easy to use and also offers an option of a pop up window to communicate with the other users. Review collected by and hosted on G2.com.

Nothing really, everything works as I would expect. Review collected by and hosted on G2.com.

It installs easily on individual clients giving me control and access from anywhere in the world. Review collected by and hosted on G2.com.

I love everything about the product. I have no dislike . Review collected by and hosted on G2.com.

It allows me to update and install software on our domain computers without running all over. Review collected by and hosted on G2.com.

If I could pick one thing to be improved it would be the scripting engine. Review collected by and hosted on G2.com.

Installing the agent on machines is easy and can also be automated. The process to gain access to remote support is quick and simple. Review collected by and hosted on G2.com.

Maintaining user roles and security permissions can be hard to figure out at first. Review collected by and hosted on G2.com.

I frequently use NetSupport manager tools. It ease to implement and integration. It has shophisticated feature to work smartly. Its very easy to control and monitoring organizations employee. The customer service is also active. Review collected by and hosted on G2.com.

There is nothing to dislike about the tools. But sometimes its shows error to connect network. Review collected by and hosted on G2.com.

Allows me to connect to multiple users at a single time is good Review collected by and hosted on G2.com.

Little difficult to access other networks like other applications Review collected by and hosted on G2.com.

its multi-platform support and flexible network options like LAN WAN or internet , it can connect via remotley. Review collected by and hosted on G2.com.

There is no way to get support from everything is on chat not body is there to support. Review collected by and hosted on G2.com.

We have been using NSM for more than seven years & serving the clients significantly. It's good to support the user & monitor the behavior of the issues. You can also add in the security for clients before connecting to ensure their privacy & the most impressive feature is to take on multiple users simultaneously. Review collected by and hosted on G2.com.

There is nothing to dislike about the service being provided by NSM. Review collected by and hosted on G2.com.