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NetSupport Manager
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NetSupport Manager
By NetSupport Limited
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4.7 out of 5 stars
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NetSupport Manager Reviews & Product Details

Editadmin
AH
Small-Business(50 or fewer emp.)
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What do you like best about NetSupport Manager?

It installs easily on individual clients giving me control and access from anywhere in the world. Review collected by and hosted on G2.com.

What do you dislike about NetSupport Manager?

I love everything about the product. I have no dislike . Review collected by and hosted on G2.com.

What problems is NetSupport Manager solving and how is that benefiting you?

It allows me to update and install software on domain computer without running all over.it enables me to monitor and control individual device depending on my setup. Review collected by and hosted on G2.com.

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NetSupport Manager Overview

Editedit
What is NetSupport Manager?

Secure, multi-platform remote access to workstations and servers. NetSupport Manager has consistently led the way with innovative features to aid remote PC management for 34 years. Designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single, high-speed solution for the remote management of critical systems, servers and users – with no need for third-party services or ongoing subscription costs. Adding to traditional one-to-one remote control capabilities, NetSupport Manager excels as a one-to-many solution: from monitoring multiple systems in real time and showing the operator screen to multiple recipients for training, to file distributions across the network. Its enviable reputation for security sets it apart from others, with its use of activity logs, two-factor authentication, SSL/TLS certificates, 256-bit encryption, smart card support, AD integration and more. It also enables IT teams to provide remote support to staff off-site and allows staff working remotely to access their work PC and applications safely and securely from home. What makes NetSupport Manager unique is its range of supporting tools to ensure maximum efficiency and, most importantly, its ability to minimise system downtime and lost productivity as support issues are being addressed – making it the perfect tool of choice for any IT team.

NetSupport Manager Details
Discussions
NetSupport Manager Community
Languages Supported
German, English, French, Italian, Japanese, Dutch, Polish, Portuguese, Spanish, Chinese (Simplified)
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Product Description

Secure, multi-platform remote access to workstations and servers. NetSupport Manager has consistently led the way with innovative features to aid remote PC management for 32 years. Designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single, high-speed solution for the remote management of critical systems, servers and users – with no need for third-party services or ongoing subscription costs.

Seller Details
Seller
NetSupport Limited
Year Founded
1989
HQ Location
Market Deeping, United Kingdom
Twitter
@NetSupportGroup
6,974 Twitter followers
LinkedIn® Page
www.linkedin.com
100 employees on LinkedIn®
KH
Overview Provided by:
Katie hall

Recent NetSupport Manager Reviews

MB
Mario B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Amazing consistency, fast and stable remote support app"
NetSupport Manager is easy to use and consistently stable and is able to connect to other systems without problem. It has been very good at trouble...
Read more
RW
Ruben W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Works consistently and reliably, quick and easy rollout"
Easy to install the agent, easy to use and also offers an option of a pop up window to communicate with the other users.
Read more
AH
Ajay H.Small-Business (50 or fewer emp.)
5.0 out of 5
"It is easy to deploy and very easy to use"
It installs easily on individual clients giving me control and access from anywhere in the world.
Read more

NetSupport Manager Pricing

NetSupport Manager
Starting at £10.00
1 Users With One-Time Purchase
See NetSupport Manager pricing
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NetSupport Manager Media

NetSupport Manager Demo - Remote Control
Watch, Share or Control the screen, keyboard and mouse of a workstation, irrespective of colour resolution, network protocol or operating system.
NetSupport Manager Demo - Inventory
A user can obtain a real-time view of the hardware and software installed on each remote PC workstation directly from within their NetSupport Control.
NetSupport Manager Demo - Pin Connect
Smartcard Authentication – User validation for connections now supports authentication using a Smartcard PIN as well as the existing remote login support.
NetSupport Manager Demo - Chat
Within NetSupport Manager, a user can conduct a two-way chat session between any number of selected users in either text or full audio mode.
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Have you used NetSupport Manager before?
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16 out of 17 Total Reviews for NetSupport Manager

4.7 out of 5
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16 out of 17 Total Reviews for NetSupport Manager
4.7 out of 5
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16 out of 17 Total Reviews for NetSupport Manager
4.7 out of 5
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NetSupport Manager Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
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MB
Senior Solution Architect
Consumer Goods
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about NetSupport Manager?

NetSupport Manager is easy to use and consistently stable and is able to connect to other systems without problem. It has been very good at troubleshooting remote computer and it allows me to record sessions which makes process review way less stressful. Review collected by and hosted on G2.com.

What do you dislike about NetSupport Manager?

The app works well so nothing comes to mind in terms of disadvantages. Review collected by and hosted on G2.com.

What problems is NetSupport Manager solving and how is that benefiting you?

Unattended Installation of software updates on remote computers is fast and user-friendly. It makes it easy to communicate through the chat window during the remote session. Review collected by and hosted on G2.com.

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PV
Solutions Architect
Consumer Goods
Mid-Market(51-1000 emp.)
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Review source: G2 invite
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What do you like best about NetSupport Manager?

I really enjoy the backstage and trigger options. It helps determine when a system comes online so that I can hop on and take care of an issue. Review collected by and hosted on G2.com.

What do you dislike about NetSupport Manager?

I have noticed the desktop version is much faster than the mobile version. Review collected by and hosted on G2.com.

What problems is NetSupport Manager solving and how is that benefiting you?

The system lets me use powershell on the remote computer. I can paste to the keyboard. Easy and quick to drag and drop files into the remote workstation. Review collected by and hosted on G2.com.

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RW
Software Test Analyst
Automotive
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about NetSupport Manager?

Easy to install the agent, easy to use and also offers an option of a pop up window to communicate with the other users. Review collected by and hosted on G2.com.

What do you dislike about NetSupport Manager?

Nothing really, everything works as I would expect. Review collected by and hosted on G2.com.

What problems is NetSupport Manager solving and how is that benefiting you?

I manage to monitor and connect securely to remote servers and setup sessions with remote employees on their home machines. Review collected by and hosted on G2.com.

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SB
Digital Solution Partner
Consumer Goods
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about NetSupport Manager?

It allows me to update and install software on our domain computers without running all over. Review collected by and hosted on G2.com.

What do you dislike about NetSupport Manager?

If I could pick one thing to be improved it would be the scripting engine. Review collected by and hosted on G2.com.

What problems is NetSupport Manager solving and how is that benefiting you?

I manage several user PCs and this product helps me troubleshoot the remote locations with ease and send out mass messages to all users for downtime notifications. Review collected by and hosted on G2.com.

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PS
Senior QA Automation Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about NetSupport Manager?

Installing the agent on machines is easy and can also be automated. The process to gain access to remote support is quick and simple. Review collected by and hosted on G2.com.

What do you dislike about NetSupport Manager?

Maintaining user roles and security permissions can be hard to figure out at first. Review collected by and hosted on G2.com.

What problems is NetSupport Manager solving and how is that benefiting you?

Reduced response time greatly when I need to install a printer or software for staff member. Review collected by and hosted on G2.com.

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Md Samiul A.
MA
System Support Engineer
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about NetSupport Manager?

I frequently use NetSupport manager tools. It ease to implement and integration. It has shophisticated feature to work smartly. Its very easy to control and monitoring organizations employee. The customer service is also active. Review collected by and hosted on G2.com.

What do you dislike about NetSupport Manager?

There is nothing to dislike about the tools. But sometimes its shows error to connect network. Review collected by and hosted on G2.com.

What problems is NetSupport Manager solving and how is that benefiting you?

Its help to provide our organizations employee it support very easily. I work very smartly sitting in my desk. Review collected by and hosted on G2.com.

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Murali J.
MJ
Customer support
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about NetSupport Manager?

Allows me to connect to multiple users at a single time is good Review collected by and hosted on G2.com.

What do you dislike about NetSupport Manager?

Little difficult to access other networks like other applications Review collected by and hosted on G2.com.

What problems is NetSupport Manager solving and how is that benefiting you?

For connecting to the listeners and my audience helps me where no need to meet them one at a time rather I can address all in one click. Review collected by and hosted on G2.com.

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shailesh g.
SG
Technical Specialist
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about NetSupport Manager?

its multi-platform support and flexible network options like LAN WAN or internet , it can connect via remotley. Review collected by and hosted on G2.com.

What do you dislike about NetSupport Manager?

There is no way to get support from everything is on chat not body is there to support. Review collected by and hosted on G2.com.

What problems is NetSupport Manager solving and how is that benefiting you?

it helps to provide remote support using this utility. Review collected by and hosted on G2.com.

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Fahad A.
FA
System Coordinator & Development Officer
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about NetSupport Manager?

We have been using NSM for more than seven years & serving the clients significantly. It's good to support the user & monitor the behavior of the issues. You can also add in the security for clients before connecting to ensure their privacy & the most impressive feature is to take on multiple users simultaneously. Review collected by and hosted on G2.com.

What do you dislike about NetSupport Manager?

There is nothing to dislike about the service being provided by NSM. Review collected by and hosted on G2.com.

What problems is NetSupport Manager solving and how is that benefiting you?

It gives instant support to the user what issues are faced by them to save crucial time & it is economical as well. Review collected by and hosted on G2.com.

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Verified User in Food & Beverages
AF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about NetSupport Manager?

Easy of use and all the extra features that are available. Review collected by and hosted on G2.com.

What do you dislike about NetSupport Manager?

A little bit difficult to start with but with continued use it was a suitable solution. Review collected by and hosted on G2.com.

What problems is NetSupport Manager solving and how is that benefiting you?

Connectivity with outside staff, we are able to remote easily to external users and servers without any issues. Review collected by and hosted on G2.com.

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NetSupport Manager Categories on G2
Remote Desktop
Remote Desktop

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NetSupport Manager