Staff do work to resolve issues, most times staying on line and explaining what they are attempting. Review collected by and hosted on G2.com.
The problems that boggle the staff. They will sign off and many times we are the ones to follow up with them. Review collected by and hosted on G2.com.
Quick response & quality results. Their environment is compliant in security protocols. They proactively ensure aging hardware is replaced before any issues can occur. Review collected by and hosted on G2.com.
N/A - there is nothing I dislike about Netrepid. Review collected by and hosted on G2.com.
The knowledge of the people with whom I worked with was tremendous. Very easy to work with and quick on solving problems. Review collected by and hosted on G2.com.
I did not have any issues that came up in building this website. Review collected by and hosted on G2.com.
The on-site staff member to help with daily issues and then the back-up support of the remote staff. Review collected by and hosted on G2.com.
I don't have any dislikes based on how I use the service. Review collected by and hosted on G2.com.
There staff is easy to work with. I base many of my business decisions on relationships. I feel comfortable working with Netrepid. Review collected by and hosted on G2.com.
Sometimes projects or receiving information drags on too long. Review collected by and hosted on G2.com.
Netrepid easily understood what I wanted/needed and customized the job for me, even though all I needed was a small website. Review collected by and hosted on G2.com.
I can say as of yet there is nothing I dislike. All of my expectations have been met. Review collected by and hosted on G2.com.
The system is always up and running. they are very professional when you call in with issues. they give you real answers, and get thru any issue quickly Review collected by and hosted on G2.com.
there is not much to dislike with the services that they provide us Review collected by and hosted on G2.com.
The monitoring of my emails seems to be good. I have spam emails blocked from my inbox. Review collected by and hosted on G2.com.
That some emails which are not spam are monitored and sometimes i do not receive them. Review collected by and hosted on G2.com.
I like the techs, especially Kyle. It seems to be fairly easy to get a hold of you. Review collected by and hosted on G2.com.
Only service interruption but I don't think that can be helped. It usually is an internet issue. Review collected by and hosted on G2.com.
Thank you for your comments. We love having Kyle on our team.
The seamless transition and the complete security and privacy of patient information. Review collected by and hosted on G2.com.
I have not had any issues . Rollout was done and all bugs worked out immediately Review collected by and hosted on G2.com.
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