Netrepid Reviews & Product Details

We use Netrepid for hosting our servers and virtual services to our transportation customers. Our PtMS Mobile application is mission critical to our over 50 customers that use this service to transport over 25000 disabled and elderly clients each day.

Netrepid's support response time is excellent at all hours of the day and night. The senior team takes a personal interest in communicating with us and maintaining oversight to insure any problems are resolved quickly.

We also use Netrepid to handle customers request for hosting and infrastructure services. Sam Coyl's presentation material for these services is professionally done with fair pricing. It always delivered in a timely manner. Review collected by and hosted on G2.com.

We have no dislikes or complaints. The service has been first rate. Review collected by and hosted on G2.com.

The benefits of a hosting service that is secure. Review collected by and hosted on G2.com.

The billing system--which only recently reflected more accurate billing based on contract. While I know parts of this were due to fast growth on Netrepid's side, the resulting miscommunication took quite a bit of time that PANO could have dedicated to other work. We experienced opportunity costs.. Review collected by and hosted on G2.com.

Netrepid's professionalism, attention to detail and precise execution makes the company one of the leaders in the technology industry. Review collected by and hosted on G2.com.

I have no dislikes or complaints regarding Netrepid's work. Review collected by and hosted on G2.com.

Working with a local company who took the time to get to know us and our business. Review collected by and hosted on G2.com.

Can be difficult to reach by phone, they seem to prefer using the email ticket system. Review collected by and hosted on G2.com.

The Netrepid Greatness is felt immediately. Their commitment to excellence and strong processes is experienced on day one, and every day after. Review collected by and hosted on G2.com.

There is nothing about Netrepid I dislike. I would be nice to get to know the team better. Review collected by and hosted on G2.com.

The professionalism and knowledge of their team. They work really hard to resolve issues and to come up with solutions to problems. Review collected by and hosted on G2.com.

VPS servers do not come with complete root admin control. Review collected by and hosted on G2.com.

Patience, and thoughtful questions and resolutions to make the system work. Review collected by and hosted on G2.com.

Setting up new email addresses - not like the simpler setup with MSN or Google. I've made mistakes when inputting the incorrect SMTP address or port number. I'm hoping that this can be automated so my errant fingers don't do the input. Review collected by and hosted on G2.com.

The Netrepid team continually goes above and beyond to find a solution to our challenges even when it isn't their issue. Review collected by and hosted on G2.com.

Would like remote access to server management (vcenter or VCD, which isn't available currently). Review collected by and hosted on G2.com.

Quick response and professional response to problems. Very good at following up. Review collected by and hosted on G2.com.

Lack of notifications from them when they are working on the system, lack of notifications when updates occur. Review collected by and hosted on G2.com.

Netrepid is very quick at responding to any issues I may have with my laptop and system. Review collected by and hosted on G2.com.

I start work very early in the morning and Netrepid starts at 8am. I will have to wait until they are open in order to get my issue fixed and be able to work. Review collected by and hosted on G2.com.