net2phone
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net2phone
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4.4 out of 5 stars
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net2phone Reviews & Product Details - Page 19

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net2phone Overview

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What is net2phone?

net2phone is a cloud-based business phone service provider, helping businesses drive performance through powerful Unified Communications software and tools. Trusted by clients and partners across the globe, net2phone has disrupted the telecommunications market by delivering the highest quality phone solutions, a diverse range of advanced features, locally-based technical support, and innovations beyond a business phone connection. Request a demo of the net2phone product to see how our leading business communications tool can empower your organization. Unite, net2phone's flagship solution for businesses, offers an all-in-one solution for voice, video, and messaging, offering seamless communications. Manage teams, effectively collaborate, and support customers no matter where you are.With over 40 innovative VoIP features, you’ll keep your customers happy while boosting overall business communication. Manage teams, effectively collaborate, and support customers no matter where you are. Stay flexible and make and receive calls using a browser, mobile app or desk phone from anywhere in the world. Get more done with teams and clients using our included video conferencing tool, Huddle. Use video recording, screen sharing, break-out rooms, and other productivity-enhancing features without additional subscriptions. Use included SMS and chat to keep your personal number private and maintain your business identity when communicating with teams and partners. Send updates, photos, videos and files to quickly share information. Integrate your business phone system with your existing tools to streamline processes and create structured workflows. Seamlessly integrate with top productivity apps or create your own with our open API. Streamline, improve customer satisfaction and lower costs with our feature-rich business communication solutions.

net2phone Details
Discussions
net2phone Community
Languages Supported
English, French, Portuguese, Spanish
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Product Description

Hosted VOIP Solution

How do you position yourself against your competitors?

net2phone provides industry-leading cloud-based phone solutions to businesses. A comprehensive suite of features, integrations with popular online platforms, toll-free access, and unlimited international calling to over 40 countries comes included in all of our plans. More than just a dial tone, net2phone also offers video conferencing services, a free mobile app, and call data analytics tools.

Every business needs a reliable communications solution to keep them connected to clients, partners and team members. The net2phone solution enables users to call, message, and video chat with important contacts and leverage various tools to provide callers with a professional and interactive calling experience. Through net2phone’s user-friendly portal and intuitive analytics tools, administrators can oversee usage of their phone system and review call data to gain deeper organizational insights.

Seller Details
Seller
net2phone
Year Founded
1996
HQ Location
Newark, NJ
Twitter
@net2phone
1,928 Twitter followers
LinkedIn® Page
www.linkedin.com
260 employees on LinkedIn®
Description

net2phone is a leading provider of cloud-based communication solutions, specializing in VoIP services for businesses. Offering a range of products including virtual phone systems, unified communications, and international calling services, net2phone aims to enhance connectivity and collaboration for organizations of all sizes. Their platform integrates with various business applications, enabling seamless communication and scalability. For more information, visit their website at https://net2phone.com/.

Ziad G.
ZG
Overview Provided by:
Ziad Ghadbane

Recent net2phone Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Excellent service and support. True 24/7 US based knowledgeable techs."
Easy to set up and uncomplicated onboarding process. 24/7 US based tech support.
Read more
DS
Dennis S.Small-Business (50 or fewer emp.)
5.0 out of 5
"One stop shopping"
They install with support with an onboarding specialist. This person is dedicated to you from beginning to end and beyond. All support is US based....
Read more
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Excellent customer service at a great price"
Pretty much all features are included with base price with helpful training videos
Read more

net2phone Pricing

Essentials
$23.99
1 user Per Month
Professional
$27.99
1 user Per Month
See all 2 net2phone pricing levels
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net2phone Media

net2phone Demo - SONAR Client Portal
SONAR is the client portal used by net2phone's Canada-based customers. It is a self-service portal where users can manage a variety of call and system preferences as well as review messages, call history, contacts, and more.
net2phone Demo - Unite Client Portal
Unite is the client portal used by net2phone's U.S.-based customers. It is a self-service portal where users can manage a variety of call and system preferences as well as review messages, call history, contacts, and more.
Answer a few questions to help the net2phone community
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185 net2phone Reviews

4.4 out of 5
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4.4 out of 5
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net2phone Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for net2phoneQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Terry S.
TS
Bookkeeper
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about net2phone?

Easy to set up

User friendly

Plug into internet and use

Flexibility, can connect phone anywhere there is a internet connection Review collected by and hosted on G2.com.

What do you dislike about net2phone?

Technical Support is not consistent in their experience so your issue is resolved timely. Technical assistance has gotten better over time. Review collected by and hosted on G2.com.

Recommendations to others considering net2phone:

Plan well from the start so you do not miss any needed extensions Review collected by and hosted on G2.com.

What problems is net2phone solving and how is that benefiting you?

A more reliable phone service than the old pbx system we were using Review collected by and hosted on G2.com.

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SM
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about net2phone?

The best thing with Net2Phone is that there is calls which can be made globally, and hence, support the many roles that requires communication. Review collected by and hosted on G2.com.

What do you dislike about net2phone?

I wish the developer of Net2Phone could establish video conferencing with Net2Phone. Review collected by and hosted on G2.com.

Recommendations to others considering net2phone:

Good and viable aid for advanced communications. Review collected by and hosted on G2.com.

What problems is net2phone solving and how is that benefiting you?

The ideas that the developer of Net2Phone had concerns calls, and hence, Net2Phone is there for this purpose. Review collected by and hosted on G2.com.

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Verified User in Consumer Goods
UC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about net2phone?

competitive pricing with good quality of service that meets all requirements Review collected by and hosted on G2.com.

What do you dislike about net2phone?

sometimes there is a lag in connection causing delay, this is specially the case for conference calls and also depends on quality of network and bandwidth Review collected by and hosted on G2.com.

Recommendations to others considering net2phone:

Do a trial run to check network and connection quality this is really important for large number of attendees on a conference call Review collected by and hosted on G2.com.

What problems is net2phone solving and how is that benefiting you?

mostly cost savings with a user friendly tool that meets all our requirements Review collected by and hosted on G2.com.

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Brock M.
BM
Co-Founder / COO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about net2phone?

I like that the phones are easy to use, I like the features to be able to edit the call queue and directories online, I love the voicemail-to-text (via e-mail) and the customer service is awesome. I love that they are a local company (like us) which is nice. Review collected by and hosted on G2.com.

What do you dislike about net2phone?

I really can't say that I dislike anything with this service. Truly they are top notch! Review collected by and hosted on G2.com.

Recommendations to others considering net2phone:

I would recommend to make a list of all the lines you require and all of their access passwords etc so as to not lose track of all of your users. And setup call recording! Review collected by and hosted on G2.com.

What problems is net2phone solving and how is that benefiting you?

The ability to scale is key. We've been able to easily add lines every time we hire a new employee which saves me a lot of headache. Review collected by and hosted on G2.com.

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Aaron D.
AD
Analyst
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about net2phone?

The hosted platform is the easiest to manage and modify. I've enjoyed using it over the past 3 years and the feature set has only grown, with the costs staying the same. Versature recently added Transcribed Voicemail to Email. It's worked pretty well. I can make/take calls from my extension and using the Bria app which can be purchased or paid monthly. I can also have the calls ring simultaneously at my desk and app which I can transfer to other users at my company. Call quality has been stellar and their support have always been helpful. Review collected by and hosted on G2.com.

What do you dislike about net2phone?

I do not have anything bad to say about their service. The minor hiccup with static on the lines have been resolved each time and the ability to manage call queues, wait times, on hold music have been upgraded in their SONAR platform, making management an easy task. Review collected by and hosted on G2.com.

Recommendations to others considering net2phone:

If you are looking for a platform that over performs your expectations, I wouldn't recommend anyone other than Versature. Review collected by and hosted on G2.com.

What problems is net2phone solving and how is that benefiting you?

Our company users can work from home, make/take calls from our office number and even be in a call queue while at different locations. I can have multiple numbers in different cities with a low cost, including fax to email services. I literally solved my cost and service related issues by going with Versature. If I would have found them before signing with Bell 5 years ago, the cost savings would have been tremendous from having a physical infrastructure. Review collected by and hosted on G2.com.

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net2phone