net2phone
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net2phone
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4.4 out of 5 stars
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net2phone Reviews & Product Details - Page 18

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net2phone Overview

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What is net2phone?

net2phone is a cloud-based business phone service provider, helping businesses drive performance through powerful Unified Communications software and tools. Trusted by clients and partners across the globe, net2phone has disrupted the telecommunications market by delivering the highest quality phone solutions, a diverse range of advanced features, locally-based technical support, and innovations beyond a business phone connection. Request a demo of the net2phone product to see how our leading business communications tool can empower your organization. Unite, net2phone's flagship solution for businesses, offers an all-in-one solution for voice, video, and messaging, offering seamless communications. Manage teams, effectively collaborate, and support customers no matter where you are.With over 40 innovative VoIP features, you’ll keep your customers happy while boosting overall business communication. Manage teams, effectively collaborate, and support customers no matter where you are. Stay flexible and make and receive calls using a browser, mobile app or desk phone from anywhere in the world. Get more done with teams and clients using our included video conferencing tool, Huddle. Use video recording, screen sharing, break-out rooms, and other productivity-enhancing features without additional subscriptions. Use included SMS and chat to keep your personal number private and maintain your business identity when communicating with teams and partners. Send updates, photos, videos and files to quickly share information. Integrate your business phone system with your existing tools to streamline processes and create structured workflows. Seamlessly integrate with top productivity apps or create your own with our open API. Streamline, improve customer satisfaction and lower costs with our feature-rich business communication solutions.

net2phone Details
Discussions
net2phone Community
Languages Supported
English, French, Portuguese, Spanish
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Product Description

Hosted VOIP Solution

How do you position yourself against your competitors?

net2phone provides industry-leading cloud-based phone solutions to businesses. A comprehensive suite of features, integrations with popular online platforms, toll-free access, and unlimited international calling to over 40 countries comes included in all of our plans. More than just a dial tone, net2phone also offers video conferencing services, a free mobile app, and call data analytics tools.

Every business needs a reliable communications solution to keep them connected to clients, partners and team members. The net2phone solution enables users to call, message, and video chat with important contacts and leverage various tools to provide callers with a professional and interactive calling experience. Through net2phone’s user-friendly portal and intuitive analytics tools, administrators can oversee usage of their phone system and review call data to gain deeper organizational insights.

Seller Details
Seller
net2phone
Year Founded
1996
HQ Location
Newark, NJ
Twitter
@net2phone
1,928 Twitter followers
LinkedIn® Page
www.linkedin.com
260 employees on LinkedIn®
Description

net2phone is a leading provider of cloud-based communication solutions, specializing in VoIP services for businesses. Offering a range of products including virtual phone systems, unified communications, and international calling services, net2phone aims to enhance connectivity and collaboration for organizations of all sizes. Their platform integrates with various business applications, enabling seamless communication and scalability. For more information, visit their website at https://net2phone.com/.

Ziad G.
ZG
Overview Provided by:
Ziad Ghadbane

Recent net2phone Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Excellent service and support. True 24/7 US based knowledgeable techs."
Easy to set up and uncomplicated onboarding process. 24/7 US based tech support.
Read more
DS
Dennis S.Small-Business (50 or fewer emp.)
5.0 out of 5
"One stop shopping"
They install with support with an onboarding specialist. This person is dedicated to you from beginning to end and beyond. All support is US based....
Read more
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Excellent customer service at a great price"
Pretty much all features are included with base price with helpful training videos
Read more

net2phone Pricing

Essentials
$23.99
1 user Per Month
Professional
$27.99
1 user Per Month
See all 2 net2phone pricing levels
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net2phone Media

net2phone Demo - SONAR Client Portal
SONAR is the client portal used by net2phone's Canada-based customers. It is a self-service portal where users can manage a variety of call and system preferences as well as review messages, call history, contacts, and more.
net2phone Demo - Unite Client Portal
Unite is the client portal used by net2phone's U.S.-based customers. It is a self-service portal where users can manage a variety of call and system preferences as well as review messages, call history, contacts, and more.
Answer a few questions to help the net2phone community
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Yes

185 net2phone Reviews

4.4 out of 5
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4.4 out of 5
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net2phone Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for net2phoneQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Staffing and Recruiting
US
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about net2phone?

Great Customer Service - quick replies and solutions available Review collected by and hosted on G2.com.

What do you dislike about net2phone?

sometimes the app can be glitchy - usually it works though Review collected by and hosted on G2.com.

Recommendations to others considering net2phone:

use it - it's great! great customer servie -they are availavle anytime Review collected by and hosted on G2.com.

What problems is net2phone solving and how is that benefiting you?

connecting with candidates and clients - it is helpful having one central phone line for the company Review collected by and hosted on G2.com.

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SG
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about net2phone?

When my business was affected by Covid, the team and Versature quickly helped me turn off lines we wouldn't be using, and even offered a small discount during the pandemic. They went above and beyond. Thanks! Review collected by and hosted on G2.com.

What do you dislike about net2phone?

It would be great if we could call a larger area of the province without long-distance charges, however most of our business is right in Toronto. Review collected by and hosted on G2.com.

What problems is net2phone solving and how is that benefiting you?

We are able to use the app on our phones, and I like that I can see the back end data easily. Review collected by and hosted on G2.com.

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Verified User in Medical Practice
AM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about net2phone?

I find that they provide prompt response to issues Review collected by and hosted on G2.com.

What do you dislike about net2phone?

I haven't encountered any issues or dislikes to date Review collected by and hosted on G2.com.

What problems is net2phone solving and how is that benefiting you?

Helpful for creating answering messages and working through a complex phone system Review collected by and hosted on G2.com.

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Verified User in Health, Wellness and Fitness
AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
What do you like best about net2phone?

The interaction and response from Aga was prompt and friendly. Review collected by and hosted on G2.com.

What do you dislike about net2phone?

I had one interaction with a support agent who was abrupt in his tone Review collected by and hosted on G2.com.

What problems is net2phone solving and how is that benefiting you?

No problems, benefits are a quick response to support issues and a reliable service. Review collected by and hosted on G2.com.

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Verified User in Construction
UC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about net2phone?

The portal is very friendly.

Support staff are excellent Review collected by and hosted on G2.com.

What do you dislike about net2phone?

Instability of the desktop app.

limitations on phone manufacturers Review collected by and hosted on G2.com.

What problems is net2phone solving and how is that benefiting you?

no need for a desk phone Review collected by and hosted on G2.com.

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Verified User in Retail
AR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about net2phone?

Support is always helpful, they like to ensure we are back up and running before things are considered complete. Review collected by and hosted on G2.com.

What do you dislike about net2phone?

Nothing to complain about, they always help, the devices are easy to use and always in stock when we need them replace. Review collected by and hosted on G2.com.

What problems is net2phone solving and how is that benefiting you?

We currently have nothing outstanding with Versature. We like the docusign to renew it's quick and easy Review collected by and hosted on G2.com.

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Verified User in Retail
AR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about net2phone?

When it works, it works. Also, their pricing is unbeatable. Review collected by and hosted on G2.com.

What do you dislike about net2phone?

We've had regularly issues with net2phone. You don't want regular issues with your phone provider. In addition, their support is spotty at best, often either unavailable or unable to get to the bottom of issues. Review collected by and hosted on G2.com.

Recommendations to others considering net2phone:

If you don't need reliability and support, you won't find a cheaper SIP provider. Review collected by and hosted on G2.com.

What problems is net2phone solving and how is that benefiting you?

We have SIP trunks with net2phone, providing a portion of our company's lines, DID's, and IP faxes. Review collected by and hosted on G2.com.

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Helpful?
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Admin Approval Link
David C.
DC
CEO / DIRECTOR DE SOLUCIONES IP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about net2phone?

Voice Quality and Support, easy set up and configuration Review collected by and hosted on G2.com.

What do you dislike about net2phone?

I will tell that anything of net2phone dislikes me Review collected by and hosted on G2.com.

Recommendations to others considering net2phone:

It has great price , including videoconferencing in all Plans Review collected by and hosted on G2.com.

What problems is net2phone solving and how is that benefiting you?

Remote Working Review collected by and hosted on G2.com.

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Helpful?
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Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about net2phone?

Phone quality and ability to use app on phone Review collected by and hosted on G2.com.

What do you dislike about net2phone?

I would like lower costs, but the product is a good value Review collected by and hosted on G2.com.

Recommendations to others considering net2phone:

Use the help by Versature staff - very quick and helpful Review collected by and hosted on G2.com.

What problems is net2phone solving and how is that benefiting you?

Mobile friendly and clients are happy Review collected by and hosted on G2.com.

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Helpful?
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Verified User in Construction
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about net2phone?

how user friendly it is. Great way for the business to communicate. Review collected by and hosted on G2.com.

What do you dislike about net2phone?

the on hold music.

uploading music.

Not making more options for on hold music. Review collected by and hosted on G2.com.

Recommendations to others considering net2phone:

none Review collected by and hosted on G2.com.

What problems is net2phone solving and how is that benefiting you?

communication. Review collected by and hosted on G2.com.

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Pros and Cons Details
net2phone