net2phone Reviews & Product Details - Page 13

With a great mobile app, customizable features, and a simple interface that lets our employees easily set up their own options, it's one of the smartest business decisions we've made in years. We save a lot of money and have simplified our complex phone system. Not that we've needed it much, but customer service is attentive and questions are resolved quickly. Review collected by and hosted on G2.com.

The only issue we've run into is getting our payments made through the web portal, but again customer service has been stellar! Review collected by and hosted on G2.com.

Net2phone allowed me to rollout a virtual Phone system to my client services team during our offsite Covid experience. Josh at their Helpdesk was efficient, knowledgeable and professional Review collected by and hosted on G2.com.

I had no issues, Of course I wish I had this solution in place as a just in case measure Review collected by and hosted on G2.com.

Flawless answering and voicemail system. An upgrade from our old Verizon system. Very professional yet easy to use and modify as needed. Review collected by and hosted on G2.com.

The only thing I don't like is that I waited so long to switch to Net2phone. Review collected by and hosted on G2.com.

They are friendly and helpful and would assist you when needed. Review collected by and hosted on G2.com.

I can't think of much but it happened during certain time no one picks up the phone. Review collected by and hosted on G2.com.

The ability to change the direction of the phones and the queues very quickly Review collected by and hosted on G2.com.

Slow turn around time for adding new users and phone numbers Review collected by and hosted on G2.com.

They are always available and very happy to help with any of my questions. Calls are always answered promptly. Review collected by and hosted on G2.com.

There have been a few times that our calls did not show up to be able to attach to our broker system, however problem was rectified quickly. Review collected by and hosted on G2.com.

When the rare problem popped up Net2Phone was great in solving the issue Review collected by and hosted on G2.com.

somewhat dependent on good internet service to the building Review collected by and hosted on G2.com.

The phone system is easy to use and move around the office. When I need to work from home, I can use the web functions or just bring a phone home. Review collected by and hosted on G2.com.

Making changes to the autoattendants can be tricky. Review collected by and hosted on G2.com.

Net2Phone customer service is one of the best services I have experienced. Onboarding was easy and efficient. Review collected by and hosted on G2.com.

The thing that I like least is that many of my clients don't have this so conference calls are not automatic. Review collected by and hosted on G2.com.

We've worked with Net2phone (previously Versature) as a partner/reseller/user for a few years now. We've always had great interactions with them. Review collected by and hosted on G2.com.

The admin interface isn't all that intuititive sometimes. Review collected by and hosted on G2.com.