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185 net2phone Reviews
Overall Review Sentiment for net2phone
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Availability of their service and, more importantly, their customer service team is fantastic. They ensure you worry about your day-to-day business and not about your communication needs. Review collected by and hosted on G2.com.
I do not have anything that I can list out here. Keep doing the great work, and we are happy to be your clients/partners Review collected by and hosted on G2.com.
Our firm has used the net2phone services for many years and we love the service, the support, and the flexibility of the program. I have and will continue to recommend this service to everyone who is looking for an outstanding VOIP phone solution. Review collected by and hosted on G2.com.
Perhaps the only downside is if your internet connection goes down so does your phone service but this is really a internet provider issue and not a net2phone issue. Review collected by and hosted on G2.com.
Being able to work from home and receive calls through our office number, transfer calls to colleagues that are also working from their own homes. I can insure the call went through which is a very practical feature. Review collected by and hosted on G2.com.
Wifi connectivity at times can prevent from being heard by the person on the other line. I have to go on my data at times but my work has accommodated our contract to give us a %75 refund to our phone bill. Review collected by and hosted on G2.com.
We have 12 lines. Intercom Ana's calling is easy. Best thing is voice Clarity. Was not happy with previous company. Net2Phone delivers what they say. So many easy features online. Any changes to be done login and do it. No waiting for operator. Training well provided. Transfer calls so I never miss an Opportunity. Review collected by and hosted on G2.com.
No complaints, as of now. Love the network Review collected by and hosted on G2.com.
I like the downloadable app, and also the internet site is very helpful and easy to use. Review collected by and hosted on G2.com.
The inability to stop people from spoofing our number. Review collected by and hosted on G2.com.
From onboarding to periodic support or adding additional services, the team at Versature (now net2phone) was always right there to help us. The onboarding process felt personal and tailored which minimized problems down the line. Support services are responsive and proactive. And the team has been able to help us add new products despite short instructions from us as to what we were looking for. Review collected by and hosted on G2.com.
I just hope that as the company grows, they keep true to their genuine customer service-oriented approach, which has made them an invaluable partner to our businesses. Review collected by and hosted on G2.com.
Net2Phone has been a real pleasure to work with! From pre-sales to implementation to support, I've gotten fluid communication, prompt response, and competence, at every level. Review collected by and hosted on G2.com.
Honestly, I have no complaints. N2P has become my go-to and my clients are loving the product! Review collected by and hosted on G2.com.
Great customer support! Super easy admin console and fantastic call quality. Review collected by and hosted on G2.com.
Initially there was a lack of process upfront but that was resolved quickly. Review collected by and hosted on G2.com.
pricing is probably the best I can say when it comes to companies with just a few lines. i've heard install is best with 100+ line orders. Review collected by and hosted on G2.com.
Install is horrible. It's unorganized. Post sales leaves a lot to be desired. I still can't call from my app. Review collected by and hosted on G2.com.
