In addition to their AVD platform which is one of the best in the market, Nerdio has now released a platform to manage M365 tenants in one place. With this we have removed all GA credential access form our Level 1 helpdesk as they now have full control from the Nerdio platform. With Nerdio you can also adjust the permision levels per depratment to limit access to some features reserved for higher level employees. Overall a great product. Review collected by and hosted on G2.com.

It is still limited to only features available to GDAP and not necessarily full tenant access. As someone who builds the tenants from scratch, I still have to use the GA credenitals to a tenant to configure some features. Review collected by and hosted on G2.com.

How easy it's to manage and automate processes. You don't need to mess around in Azure, you have everything in the Nerdio console which has an easy-going interface and is very intuitive Review collected by and hosted on G2.com.

What gets us more issues are problems related to profiles being locked where we constantly need to check the profiles on the fslogic to help the users be able to use the VDIs again. Review collected by and hosted on G2.com.

Nerdio enables me to automate pretty much every aspect of AVD and deploy resources with ease. Being the sole administrator of our environment I couldn't do it without a tool like this as native AVD in Azure can be painful. There are many great features but I particularily like the the ability to automate VM image creation/maintenance and deployment along with the scripted actions. The support is excellent as well as the feature releases. Whenever I have found something missing (which is rare) I never have to wait long for it to be added as they are always making improvements. Review collected by and hosted on G2.com.

The interface takes a bit of getting used to and the cost has gone up a couple of times recently, but it's still well worth it and provides tremendous value. Review collected by and hosted on G2.com.

Nerdio made our AVD journey possible by abstracting away much of the underlying complexity, while implenting RBAC controls that allow us to easily delegate tasks to our helpdesk and distributed IT teams. The Nerdio support team is responsive to community requests, with feedback incorporated quickly into each release. The training day in NYC was very useful in helping to expose more of our sysadmins to Nerdio. VDI went from something that needed a whole team to manage on-prem to something a single person can admin in the cloud. In terms of being a value-add, Nerdio continues to pay for itself each month via the cost difference of parking Azure's Premium SSD drives to Standard HDD, so everything else is icing on the cake! Review collected by and hosted on G2.com.

I wish features moved from Premium to Standard (now Core) with a bit more regularity, or that some sort of progressive pricing tiers were in place (e.g. users 1-100 are x per user, users 100-1000 are 0.8x, users 1000+ are 0.6x, etc). I know it's a stretch, but it was hard to come up with anything I actually 'dislike'. Review collected by and hosted on G2.com.

Simplifies and streamlines the setup, deployment, maitenance, and management of AVD and other Azure resources. It reduces the risk of configuration errors, and allows more staff to work with complex concepts in easy to understand workflows. This also aids our ability to provide support to our customers, and achive postive results in less time with minimized impact. Review collected by and hosted on G2.com.

More advanced Azure Networking still needs to be addressed within the Azure Portal, and some undocumented features should be documented. Review collected by and hosted on G2.com.

Nerdio manager has made it sometimes too easy to work with Microsoft Entra and Intune.

My day-to-day management of my Workspaces has been made much easier with this product.

Tech support for this product is great.

They offer the option to occasionally review your configurations to help you maximize the use of the product and help you reduce cost. A fresh set of eyes is useful. Review collected by and hosted on G2.com.

Not sure if this is a downside of the product, but you do not use the Entra Portal as much so you get rusty and may have a harder time finding things when you have to use it. Review collected by and hosted on G2.com.

Nerdio Manager simplifies and streamlines AVD and other Azure features, taking weeks off of learning curves and enabling our MSP to provide offerings we otherwise wouldn't. Review collected by and hosted on G2.com.

I would like to see Nerdio Manager provide more context-sensitive help in reponse to error messages when deployment processes fail. These are usually permissions-related, but often it's not clear what the next steps to set those permissions are. Review collected by and hosted on G2.com.

The most helpful things about NMM are its ability to wrap complex actions into simple mouse clicks. I can get started selling, supporting, and maintaining VDI solutions without expensive up front training. This solutions gives me a cloud engineer at a tier 1 price point. Review collected by and hosted on G2.com.

As wonder as NMM is, you don't always get to see how the complex tasks are being handled. You simply need to trust the process. There are times I still need to go in to the Azure portal to manage VDI machines quickly. I'm also hopeful a slightly updated skin will be applied to enhance its visual appeal. Review collected by and hosted on G2.com.

Azure is great but as its core it's really designed for in-house IT, not so much for an MSP. Nerdio is the missing link that makes Azure manageable for MSP's. The unified dashboard, alerting, licensing, and vast feature set make our administration of our client's environments easier by an order of magnitude. Getting started was not too involved either, a little configuration and we were off. Review collected by and hosted on G2.com.

The only dislike I have about Nerdio is the pricing is largely tied to the number of users a client has, which limits its applicability to some of our clients where the cost might not be worth the squeeze. Review collected by and hosted on G2.com.

It greatly simplifies the management of customer Azure environments. We would not have the time, nor personel to support our customer Azure environments without NMM. I use NMM every day. The seamless integration with Azure is unparelleled. Their support is incredible and they make it easy to implement (they walk you through everything. Review collected by and hosted on G2.com.

They have not yet put out a couple of features that would be really useful (but they are constantly updating and adding such features). Review collected by and hosted on G2.com.