Neocom.ai - AI-powered Guided Selling
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Neocom.ai - AI-powered Guided Selling
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4.9 out of 5 stars
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Neocom.ai - AI-powered Guided Selling Reviews & Product Details - Page 2

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Neocom.ai - AI-powered Guided Selling Overview

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What is Neocom.ai - AI-powered Guided Selling?

We are Neocom, a vibrant and young Saas company striving to provide amazing customer experience to every online shopper. We help businesses to help their customers. Armed with latest technology, we are an exceptional team with an extensive experience. Our AI-powered Guided Selling solution allows you to engage your visitors and let them discover their perfect product within your website. Furthermore you can connect with them via an automatic email function and analyze the first and zero party data you gathered within the Neocom platform. This leads to more engagement, higher conversion rates, higher AOVs and less returns. You can also optimize other departments like Marketing or Procurement, by using the insights generated through Neocom. Book a demo to learn more about the perks!

Neocom.ai - AI-powered Guided Selling Details
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Neocom.ai - AI-powered Guided Selling Community
Languages Supported
German, English, French, Italian, Spanish
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Product Description

Neocom is an AI-powered Digital Shopping Advisor for E-Commerce Stores 🗸 Easy integration, customizable design 🗸 Higher conversion rate 🗸 Less returned goods 🗸 Less customer service calls and e-mails

Seller Details
Seller
Neo Commerce GmbH
Year Founded
2017
HQ Location
Munich, Bavaria
Twitter
@neocom_ai
24 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
Borja B.
BB
Overview Provided by:
Borja Bartolome

Recent Neocom.ai - AI-powered Guided Selling Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Excellent user experience, especially for mobile users, great group of experts"
The user experience, especially in mobile devices. It’s game changing!
Read more
RS
Ramazan S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Wonderful product!"
Everything is just great! We really enjoy the product Neocom has to offer. But besides the product, service is also very nice. The Neocom Team h...
Read more
Stefanie B.
SB
Stefanie B.Small-Business (50 or fewer emp.)
5.0 out of 5
"The best guided selling tool I used so far. Very easy to set-up conversations, edit and track them."
The admin portal allows you to put together the conversations in a very user friendly way. You can upload your on pictures, videos, icons... and yo...
Read more

Neocom.ai - AI-powered Guided Selling Pricing

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Neocom.ai - AI-powered Guided Selling Media

Neocom.ai - AI-powered Guided Selling Demo - Make Product Discovery Effortless
With Neocom, your customers are guided to the best possible product.
Neocom.ai - AI-powered Guided Selling Demo - How It Works
Neocom just needs your product data feed.
Neocom.ai - AI-powered Guided Selling Demo - Customer Satisfaction Instead Frustration
Empower your visitors to make the right purchase decision.
Neocom.ai - AI-powered Guided Selling Demo - Comparative Features
Allow your customers to make an informed decision.
Neocom.ai - AI-powered Guided Selling Demo - Generate First-/ Zero Party Data
Analyze the user behavior and buying patterns of your visitors.
Neocom.ai - AI-powered Guided Selling Demo - Book A Demo
Uplift your KPIs, easy and fast set-up, generate Data. Learn more in a personalized demo.
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16 Neocom.ai - AI-powered Guided Selling Reviews

4.9 out of 5
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16 Neocom.ai - AI-powered Guided Selling Reviews
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Overall Review Sentiment for Neocom.ai - AI-powered Guided SellingQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Internet
AI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Neocom.ai - AI-powered Guided Selling?

The user experience, especially in mobile devices. It’s game changing! Review collected by and hosted on G2.com.

What do you dislike about Neocom.ai - AI-powered Guided Selling?

Nothing, it has all we needed. Its a great product Review collected by and hosted on G2.com.

Recommendations to others considering Neocom.ai - AI-powered Guided Selling:

I recommend asking for a test period, they normally offer 1 or 2 months for free Review collected by and hosted on G2.com.

What problems is Neocom.ai - AI-powered Guided Selling solving and how is that benefiting you?

We have a large % of mobile visitors on our website and until now, we struggled to offer a good experience for those users that had to navigate through our vast selection of products with a small screen. Thanks to Neocom, we have been able to super quickly improve the main KPIs we were tackling, such as bounce rate, duration of the visits and also the conversion rate. Review collected by and hosted on G2.com.

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Verified User in Management Consulting
CM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Neocom.ai - AI-powered Guided Selling?

The set-up was super simple, the conversations are pre-made but one can edit them Review collected by and hosted on G2.com.

What do you dislike about Neocom.ai - AI-powered Guided Selling?

It could be cheaper :) It always can..... Review collected by and hosted on G2.com.

Recommendations to others considering Neocom.ai - AI-powered Guided Selling:

Give it a try, if not sure, pick the basic tier and if you end up needing more conversations or SKUs move to the professional one, it can be cheaper. Review collected by and hosted on G2.com.

What problems is Neocom.ai - AI-powered Guided Selling solving and how is that benefiting you?

I screened the market for a guided selling solution that allows me to quickly deploy an advisor for some of the categories we offered in our shop. The majority of solutions out there charged me too much to create the conversations. With Neocom, I was able to just pick some pre-made playbooks and edit them myself, what saved me a lot of money. Review collected by and hosted on G2.com.

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Verified User in Cosmetics
EC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Neocom.ai - AI-powered Guided Selling?

That the customers who went through the Neocom advisor have a higher order value. Also, as of today we haven’t had a single return yet. Review collected by and hosted on G2.com.

What do you dislike about Neocom.ai - AI-powered Guided Selling?

It does not store individual preferences when a customer comes back a few months later. Review collected by and hosted on G2.com.

What problems is Neocom.ai - AI-powered Guided Selling solving and how is that benefiting you?

We have products at various price points (and quality) in store. Many customers buy the entry level products, which are quite often then returned. We’ve haven’t seen that with customers who went through the Neocom advisor. Review collected by and hosted on G2.com.

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Jordi O.
JO
Consultor eCommerce / Amazon, ponente y formador
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Neocom.ai - AI-powered Guided Selling?

Easy to set up. The team at Neocom.ai guided us in every step of the process. Once the business logic and flow is applied, you just have to focus on the results Review collected by and hosted on G2.com.

What do you dislike about Neocom.ai - AI-powered Guided Selling?

Not ready yet for the Spanish market, but I can use it for my UK and USA clients Review collected by and hosted on G2.com.

What problems is Neocom.ai - AI-powered Guided Selling solving and how is that benefiting you?

Far better than showing filters and facets to my ecommerce users. This is a step by step wizard learning from what the client's looking for and showing only the relevant results on my SKUs Review collected by and hosted on G2.com.

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Verified User in Internet
EI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Neocom.ai - AI-powered Guided Selling?

The interface has a great modern and intuitive design, very nicely done Review collected by and hosted on G2.com.

What do you dislike about Neocom.ai - AI-powered Guided Selling?

They don’t offer plugins for some of the common shop systems yet. Though they are working on it the customer support said on the phone. Review collected by and hosted on G2.com.

What problems is Neocom.ai - AI-powered Guided Selling solving and how is that benefiting you?

If you have a good product feed with lots of product information let them know, they might offer a discount in the set-up fee they charge Review collected by and hosted on G2.com.

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Jehiel R.
JR
CEO & Founder
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Neocom.ai - AI-powered Guided Selling?

Set-up is super easy, 2 lines of code, like inserting a banner. We quickly saw an improvement in conversion of about 60%. Review collected by and hosted on G2.com.

What do you dislike about Neocom.ai - AI-powered Guided Selling?

Nothing, everything is fine, I like everthing. Review collected by and hosted on G2.com.

Recommendations to others considering Neocom.ai - AI-powered Guided Selling:

Give it a try, the test phase is free Review collected by and hosted on G2.com.

What problems is Neocom.ai - AI-powered Guided Selling solving and how is that benefiting you?

Helping our customers find the product that fits best their need. We now don't receive so many requests via e-mail and calls to the customer service team. Customers are advised during the shopping process with Neocom. Review collected by and hosted on G2.com.

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