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The platform is pretty intuitive for the most part and easy to use. Their Customer Success Manager Justine is always super responsive in times where we need troubleshooting or if I ever had any questions about how to use a particular feature, how to set something up, or if I ever had any feedback or hopes for an upcoming feature. Review collected by and hosted on G2.com.
There are some wishlist features, such as being able to publish a video title properly, or more robust analytics utilizing the existing content tags to sort and filter certain posts/categories that would be an amazing addition to the already existing features that are great. Review collected by and hosted on G2.com.
23 out of 24 Total Reviews for Naytev
Overall Review Sentiment for Naytev
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Naytev is the the best ever tool to overcome difficulties in social media management. It is now easy to make schedule for social media management. Naytev is the best ever tool that compiles all photos together in a single framework system so that accessibility to old photos
is easier. Naytev gives a gross statistics about response from various social media tools.All the employee is very friendly here . They eagerly give their important time for customer's sake . I would definitely recommend Naytev to all my family and friends. Review collected by and hosted on G2.com.
Initial after updates the app would often give out bugs but then they would realise it immediately and correct it. Earlier the biggest fault was that it didn't work on mobile phone. With time Naytev is correcting their mistakes and keeping them updated in better way. Review collected by and hosted on G2.com.
1. How easy it is to schedule
2. The ability to have Naytev schedule in certain content windows and timeframes
3. Content tags to easily pull reports
4. Staff is really fast and helpful when you need them and keeps you up to date on any changes
5. The A/B testing helps you get your ads and content to the best audience with the best copy and image. Have had a lot of success with this function
6. Review collected by and hosted on G2.com.
1. While the stats they do give are helpful I really with they had stats for overall big picture as well. Right now it mostly post data
2. Would love to have Instagram publishing someday!
3. Had a few glitches in the beginning where scheduled posts didn't post, but that has seemed to clear up and be fixed.
4. Not the biggest issue because it doesn't happen that often, but when there is an update to Naytev if you are working on a post it doesn't save your work and also forces to update before you finish. Review collected by and hosted on G2.com.
It makes my job easier by collecting all of the content previously posted in one place, for me to recycle old posts. Also enjoy the content window and how Naytev collects engagement from our social media, to know the best times to post something. Review collected by and hosted on G2.com.
There have been a few bugs here and there, but nothing terrible. I do wish there was an overall data report of how social posts are doing; this would also help with spotting the progression of our social media growth.
Also, some scheduled posts will be stuck in limbo with no explanation. Which can be frustrating at times. Review collected by and hosted on G2.com.
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There are three things that I like best about this product:
1. Ease of use - It is super simple to get an A/B test going and publish the winning result. Even simpler to publish that winning result across multiple Facebook pages.
2. Customer service - I really appreciate knowing that if I have a problem that someone knowledgeable with the product is going to respond quickly and with the right information to get me going on my way.
3. Listening ear - It's great to have an easy product and a responsive customer service team but equally important is knowing that if something isn't working in a helpful way or if there is a tweak that could be made to make thing better that you have a group of people listening to new and innovative ideas that will help to develop the product into something better. Review collected by and hosted on G2.com.
I dislike that it doesn't work on a mobile device. Review collected by and hosted on G2.com.
In a climate of unpredictable Facebook algorithms, Naytev takes much of the guesswork out of social posting. When my company has a story or video that we've spent a lot of time and resources on (or even one we haven't!), it's great to be able to test headlines, photos and copy with a small test segment before the post deploys to our main account page of 43 million—and know that Naytev will post it at an optimal time when the page is seeing a lot of activity. The customer service team is great and very patient. Review collected by and hosted on G2.com.
I don't dislike anything about the current product--It is the best A/B testing tool of the 2 I've tried. But I think Naytev would be a better all-in-one product if it automated some of the testing (by suggesting copy from the story) or took trending news into account when considering the 'optimal posting' feature, instead of just time on page. Review collected by and hosted on G2.com.
I love the customer service! Any time there is a bug or I am having an issue or a question, Justine is always quick to help sort out the issues I am having or provides helpful suggestions for workarounds until the issue is resolved, in a timely manner. Review collected by and hosted on G2.com.
I think Naytev has some opportunities when it comes to publishing videos, specifically with the title. I have found that even when I change the title in their title line, when it publishes to FB, the title will not upload properly and has to be changed manually. I also think there are opportunities when it comes to tagging each post. When I used Sprinklr at a previous company, we were able to look up the performance of specific tag categories and I feel like that would improve the platform immensely. Review collected by and hosted on G2.com.
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I run 10 tests per week to better understand how to package our newly published content for our specific audience on Facebook. I like how easy to use the platform is and how convenient analyze the performance is once the tests have completed - either directly on the platform or in an easy to download export. I also like the scheduling integration so you don't have to transfer the posts to Facebook manually - just schedule directly once the tests are complete! Review collected by and hosted on G2.com.
Unfortunately you can't schedule when tests go live - I think it would be very helpful to be able to pick the day/time when the test starts instead of only being able to immediately run the test once the creative options are in, especially since I schedule tests in bulk! Review collected by and hosted on G2.com.
Naytev truly gives you the best of both worlds. Setting the publishing rules ensures your posts will only go up when your content will be published and you have the ability to completely customize the imagery and copy in each post. This also means you don't have to deal with the headache of scheduling every individual post each day. A real time saver! Review collected by and hosted on G2.com.
Video publishing is still a bit rough on Naytev. For whatever reason, scheduled videos will be published twice. Once as a draft and once as the post that will actually go live on your page. Because of this, the information gets split up between the two posts, meaning the post that goes live will be missing a headline or copy. This means you will have to go back and manually edit it after the post goes live. Review collected by and hosted on G2.com.
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It's an easy-to-use A/B Facebook testing tool that lets you quickly perform multi variant testing. This tool blows away the native Facebook advertising tool, allowing you to get more out of your ads and your top performing organic content. Great for social media and audience development teams, as well as sales teams that work on native content distribution. Review collected by and hosted on G2.com.
Currently no ability to do Twitter testing Review collected by and hosted on G2.com.
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The ability to test thumbs, headlines, and copy to ensure that each piece of content a publisher puts out is maximized for its peak performance for either engagement or actual traffic. Having slots to fill for each day on pages helps a team of more than one understand what is expected, without double posting. Naytev staff are quick to answer questions/resolve issues. Review collected by and hosted on G2.com.
Some UI elements can be buggy, and Facebook's continually changing landscape can cause some slipups for the platform, but these are resolved very quickly. Review collected by and hosted on G2.com.