NationBuilder Reviews (108)

Reviews

NationBuilder Reviews (108)

4.2
108 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by NationBuilder, which helps organizations quickly manage their digital outreach and engagement. The platform's all-in-one capabilities streamline tasks like fundraising, email marketing, and website management, making it a valuable tool for nonprofits and political campaigns. However, some users note that there can be a learning curve for new users.

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Verified User in Civic & Social Organization
IC
Verified User in Civic & Social Organization
Small-Business (50 or fewer emp.)
"Useful tool"
3/5
What do you like best about NationBuilder?

Nation builder is not only extremely helpful for my company to keep track of the thousands of citizens in our database, but is also so easy to teach and learn. Review collected by and hosted on G2.com.

What do you dislike about NationBuilder?

There are glitches that sometimes make it hard for the program to run smoothly Review collected by and hosted on G2.com.

Verified User in Political Organization
UP
Verified User in Political Organization
Small-Business (50 or fewer emp.)
"Great for Campaigns"
3.5/5
What do you like best about NationBuilder?

I like that it's an affordable and easy to use Voter ID database program Review collected by and hosted on G2.com.

What do you dislike about NationBuilder?

More functionality would be helpful, especially for canvassing Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Great experience with Nationbuilder"
4/5
What do you like best about NationBuilder?

It provides a single platform to review your social/online platforms and provides a direct connect (email/text) for up to 50000 people. It also comes with links to nationbuilder developers for your website at a fairly low cost. Analytics have helped us improve the way we post and use or social media. Review collected by and hosted on G2.com.

What do you dislike about NationBuilder?

It is very complicated to learn and understand and I do believe their customer support could be better. Review collected by and hosted on G2.com.

Caitie B.
CB
Caitie B.
Communications Director
Political Organization
Mid-Market (51-1000 emp.)
"Great for local political campaigns"
4/5
What do you like best about NationBuilder?

Everything a campaign needs centralized in one place, which is great for local and state level campaigns with limited resources. The NationBuilder support team was great and helpful every step of the way. Review collected by and hosted on G2.com.

What do you dislike about NationBuilder?

Lack of customization options for web pages without coding. Review collected by and hosted on G2.com.

Verified User in Fishery
UF
Verified User in Fishery
Small-Business (50 or fewer emp.)
"Useful for communicating with members but could use improvements "
3.5/5
What do you like best about NationBuilder?

Communicating with membership based on geographic area or tags given. Review collected by and hosted on G2.com.

What do you dislike about NationBuilder?

It is not very intuitive software, difficult to use the map feature and unable to send messages to multiple tags or lists at once. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
UC
Verified User in Civic & Social Organization
Small-Business (50 or fewer emp.)
"Mediocre Technology & Customer Support"
2.5/5
What do you like best about NationBuilder?

I like that NationBuilder connects our social media and email following with our donation database. Review collected by and hosted on G2.com.

What do you dislike about NationBuilder?

I dislike NationBuilder's customer service – you can't even setup a phone call to talk through problems, they'll only respond via email, or you can try their hotline for one-time assistance. Review collected by and hosted on G2.com.

Verified User in Public Policy
UP
Verified User in Public Policy
Mid-Market (51-1000 emp.)
"Great for tracking and supporting in network web presence "
3.5/5
What do you like best about NationBuilder?

Having the ability to track social media posts from other organizers working on similar projects Review collected by and hosted on G2.com.

What do you dislike about NationBuilder?

Confusing to use, annoying to update, works weirdly with out software, felt like additional work that may not have been useful in practice Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
AP
Verified User in Public Relations and Communications
Mid-Market (51-1000 emp.)
"Growing "
2.5/5
What do you like best about NationBuilder?

The customer service is great. The software is easy to use and customize. I also like the fact the updates are continued to be made to make the software modern and consistent with the times. The text message system is awesome. Review collected by and hosted on G2.com.

What do you dislike about NationBuilder?

Somethings are not as easy to customize. The E-news software is lacking features to really allow full integration. Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Verified User in Publishing
Small-Business (50 or fewer emp.)
"NationBuilder for Editorial/PR Content for Nonprofit"
3/5
What do you like best about NationBuilder?

Ease of use, quickly able to upload content and post immediately, or schedule a post for future; Has social media integration; Allows for use of page templates. Review collected by and hosted on G2.com.

What do you dislike about NationBuilder?

There is no easy way to caption photos. We've come up with a long workaround involving pasting a bunch of code, but they could easily add a feature to simplify this. Other platforms have this feature.

Not very usable on mobile platforms. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
UP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Not for Novice NationBuilder"
0/5
What do you like best about NationBuilder?

It looked good and had a lot of nice features. Review collected by and hosted on G2.com.

What do you dislike about NationBuilder?

I couldn't do some basic things that I wanted to do. Review collected by and hosted on G2.com.