NationBuilder Reviews (108)

Reviews

NationBuilder Reviews (108)

4.2
108 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by NationBuilder, which helps organizations quickly manage their digital outreach and engagement. The platform's all-in-one capabilities streamline tasks like fundraising, email marketing, and website management, making it a valuable tool for nonprofits and political campaigns. However, some users note that there can be a learning curve for new users.

Pros & Cons

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Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"NationBuilder is still the go to platform for campaigns"
5/5
What do you like best about NationBuilder?

NationBuilder provides an all in one platform that makes it possible for campaigns and organisations of all sizes to make change. Review collected by and hosted on G2.com.

What do you dislike about NationBuilder?

The website editing experience could be more flexible, but in some ways the rigidity can help keep things simple and focus orgs on the core campaign work. Review collected by and hosted on G2.com.

Zachary A.
ZA
Zachary A.
Communications
Small-Business (50 or fewer emp.)
"Very easy to set up and everything is in one place"
5/5
What do you like best about NationBuilder?

Database and everything in one place, finance, data, supporters. We made the switch so that we wouldn't have to use 5+ vendors for our database, email marketing, website, donor portal, etc. It is also easy for someone like me who is not professionally tech trained to make edits, get 24/7 support, and publishing blogs Review collected by and hosted on G2.com.

What do you dislike about NationBuilder?

not as personalzed website. I'd like to do more but Nationbuilder is a bit restrictive. Would like some more personalization in tags because we may have up to 10+ tags per person. Colour coordination would be great. Review collected by and hosted on G2.com.

Response from Sorcha Sculy of NationBuilder

Thank you for sharing your positive experience with NationBuilder. We understand your desire for more personalized website features and tag customization. We'll take note of your feedback as we continue to enhance our platform to better meet the needs of our users.

George H.
GH
George H.
Small-Business (50 or fewer emp.)
"NB in review from 2014 till now"
5/5
What do you like best about NationBuilder?

From 2014 when NB was a small company I have worked with the company and have had some great experiences with them. There are times when they are updating their system when there are down times when we can't do anything. But after the updates are completed and the little bugs are fixed it's the best company to use for any nonprofit or political campaign. I recommend NationBuilder to any client and will continue to do so. Review collected by and hosted on G2.com.

What do you dislike about NationBuilder?

The only down side is when they implement new updates it hurts the campaigns trying to adjust to the new way things are done and waiting on the bugs to be fixed. Review collected by and hosted on G2.com.

Dorene L.
DL
Dorene L.
Small-Business (50 or fewer emp.)
"Easy breezie lemon squeezie"
5/5
What do you like best about NationBuilder?

Importing multiple lists that weren't properly configured was expected to be a nightmare - but Nationbulder staff made it quick and easy. Review collected by and hosted on G2.com.

What do you dislike about NationBuilder?

Couldn't figure out how to search by address, Had to get separate app for canvassing - that was a big deal. Went through a couple vendors who didn't deliver what we needed. Hige waste of resources. Review collected by and hosted on G2.com.

CP
Craig P.
Small-Business (50 or fewer emp.)
"7 Years In"
4.5/5
What do you like best about NationBuilder?

Integration of supporter database, email, donation processing, website behaviour and social activity. Review collected by and hosted on G2.com.

What do you dislike about NationBuilder?

Users coming from other CRM and email platforms will miss the more feature-rich and refined builders such as Mailchimp and Wordpress. Review collected by and hosted on G2.com.

Verified User in Political Organization
AP
Verified User in Political Organization
Small-Business (50 or fewer emp.)
"My experience with NationBuilder"
2.5/5
What do you like best about NationBuilder?

It does a little bit of everything. It's fairly intuitive for new users. The event pages are set up well. Review collected by and hosted on G2.com.

What do you dislike about NationBuilder?

How much control it has on backend things. We often have to ask NationBuilder to make changes that seem like something we should be able to change on our own.

Don't like that emails can't be used for more than one profile. Review collected by and hosted on G2.com.

Verified User in Recreational Facilities and Services
UR
Verified User in Recreational Facilities and Services
Small-Business (50 or fewer emp.)
"NationBuilder has provided our organization with a complete website service at an affordable rate."
5/5
What do you like best about NationBuilder?

NationBuilder's platform design allows rapid development of web pages and direct communications to inform and respond to our members. While other providers include similar resources we have found the single inclusive pricing beneficial. Review collected by and hosted on G2.com.

What do you dislike about NationBuilder?

Given our affordable subscription level we have needed to use some workarounds in tracking our members which have entailed developing some external manipulation of members' information. Review collected by and hosted on G2.com.

Ann Rebeck, P.
AP
Ann Rebeck, P.
Small-Business (50 or fewer emp.)
"Helpful tool"
3.5/5
What do you like best about NationBuilder?

It's ease of use. Simple to train others. The chat function is very easy and the people are really helpful. Review collected by and hosted on G2.com.

What do you dislike about NationBuilder?

Would like easier access to member donations. Review collected by and hosted on G2.com.

Deva R.
DR
Deva R.
Small-Business (50 or fewer emp.)
"it is a great tool if this is what you need..."
4/5
What do you like best about NationBuilder?

the database behind it, the hability to organize and utilize the people / client information for tracking and communication Review collected by and hosted on G2.com.

What do you dislike about NationBuilder?

The financial data platform is rather limited Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Great Platform For Nonprofits"
4.5/5
What do you like best about NationBuilder?

The flexibility in being able to choose how involved I'd like to get techincally - for example, whether I'd like to build the code for a page vs use an existing, beautiful template. Review collected by and hosted on G2.com.

What do you dislike about NationBuilder?

I wish the integration with Twitter/X were more robust. Review collected by and hosted on G2.com.