21 MyStudio Reviews
Overall Review Sentiment for MyStudio
Log in to view review sentiment.
What I like most about mystudio is the smooth online integration and conversion of leads to customers. Having the ability to communicate with customers is also a valuable ability. Customer service is also very quick to respond! Review collected by and hosted on G2.com.
I would like some additional options for payments for example, EFT, cheque, etc. Some more customizable options would also be beneficial, for example manually adjusting payment at checkout. Review collected by and hosted on G2.com.
I find the one stop shop that MyStudio is has been the biggest part of helping turn the corner on our business. It has made sign up, events, payments, and communication so easy. Review collected by and hosted on G2.com.
I don't like that the system logs you out after 10 minutes. I would like the ability to set up my own time. It still lets me log in quick but sometimes I take a call and it logs me out while I am on the phone. Review collected by and hosted on G2.com.
The customer service is fantastic, they have a lot of resources available to help youlearn the software, and it's overall a simple and straightforward program to use, especially compared to other products. Review collected by and hosted on G2.com.
There is so much to learn! There are so many features and cool shortcuts to help you run the business better, but it takes time to learn it all. Review collected by and hosted on G2.com.
Having everything on one platform helps me better track information to make adjustments and continue to maintain and grow my business. Review collected by and hosted on G2.com.
It would be helpful to clean up some of the processes on the administrative side. It's not alway easy to work with on my end. Review collected by and hosted on G2.com.
Accurate data reporting, real time stats, full customizable memberships, and the ability to register students from anywhere. Review collected by and hosted on G2.com.
Sometimes the financial reporting is confusing. When you forecast income, it includes processing fees, which is not actual income. Review collected by and hosted on G2.com.
I love how simple the software is and the ease of adding classes, memberships and gear. It has been a lifesaver and a time saver. I no longer have to be at the dojo for people to purchase memberships or events. They can do everything from the comfort of their home or on lunch breaks at work. Review collected by and hosted on G2.com.
There hasn't been much that I don't like. Any time there was something I couldn't find, I sent off a suggestion, and soon enough, new updates with the things I need are included. They listen very well to their customers. Review collected by and hosted on G2.com.
I like that MyStudio is easy to use. I can manage it similarly how I use my Apple products. It is easy to learn to use and easy to connect to my social media and website. Review collected by and hosted on G2.com.
I want to be able to customize the look more. Review collected by and hosted on G2.com.
Has a lot to offer for our martial arts program and organizing payments. Monthly payment, flexible membership setup. Review collected by and hosted on G2.com.
It would be VERY helpful to combine all the financial set up tools available in the Membership, Event, and Program menus to have maximum flexibility when setting ways to charge for what we offer.
Putting all related members/family in an easier-to-use format. Review collected by and hosted on G2.com.
Being able to have an app that a customer can download is huge. Not only is it convenient for the customer but it also gives your enhances the perception of your business. Review collected by and hosted on G2.com.
They are minor, such as not being able to send someone an invoice. Review collected by and hosted on G2.com.
