MyComplianceOffice Pros and Cons

Being able to centralize all your important Compliance related processes in a single place. Scheduling these processes and relying on MCO to do the 'chasing' for you in case users forget to complete their assignments by their due date! Review collected by and hosted on G2.com.

Having to use two different interfaces (an old and a new UI) is not ideal. But I understand MCO is working hard to having this resolved soon and work is clearly progressing on this. Review collected by and hosted on G2.com.

onboarding help is excellent. lots of options for expanded service Review collected by and hosted on G2.com.

a lot to learn and set up. takes a long time - longer than I would have thought, but necessary Review collected by and hosted on G2.com.

The user interface and admin tools are simple to understand. The onboarding process is well run and customer support is prompt. Broker engagement is well run. Employee onboarding is simple. Review collected by and hosted on G2.com.

MCO needs to finish integrating the old UI and new UI so that admin does not have to switch between interfaces. Some of the reporting tables need to be updated to standard modern CMS. The platform needs to allow batch export of completed documents and have a better system for recording reviewer comments. Review collected by and hosted on G2.com.

MyComplianceOffice has an Intuitive interface, I don't believe I have ever had to use any kind of guide. or instructions. I also like the prompt support I receive when reaching out for help. Review collected by and hosted on G2.com.

MyComplianceOffice has too short of a timeout period, although I understand this is for security. Review collected by and hosted on G2.com.

streamlines business requirements, straightforward Review collected by and hosted on G2.com.

Wish adding specific securities was easier/autopopulated Review collected by and hosted on G2.com.

I like there plan for startup compliance also they had a mobile app which make it easy to use on the go. Review collected by and hosted on G2.com.

Pricing little expensive as a startup you can afford to continue Review collected by and hosted on G2.com.

It helps to make reporting of gifts and entertainment a lot easier by offering reports to be downloaded. Review collected by and hosted on G2.com.

Only 1 provider is allowed per request, bulk upload is not working as intended, certain data gets deleted over time, too many mandatory fields. Review collected by and hosted on G2.com.

It has all the features we need for our firm in an easy to use interface. Review collected by and hosted on G2.com.

The customer service team has been lackluster in the past. When we've needed to reach them, it's been hard to get responses via email and taken a long time to get to solutions. Review collected by and hosted on G2.com.

I had a great experience with onboarding. My onboarding team was responsive, well versed in the software and made sure I understood everything I needed to before concluding the onboarding. MCO is already saving me time and effort with respect to our compliance program. Review collected by and hosted on G2.com.

Some things are not available in new MCO...so need to go back and forth between classic and new modules. Review collected by and hosted on G2.com.

MCO is very user friendly and helps streamline a lot of our compliance responsibilities. It can also be customized to fit your specific needs. Review collected by and hosted on G2.com.

There's not much to dislike. Occasionally, during software updates, it can go a little slow but that doesn't happen often. Review collected by and hosted on G2.com.