MyCase Reviews & Product Details - Page 4

The weekly calendar view allows me to see a snapshot of what cases I have with court dates. It helps me focus in and prioritize my tasks. Review collected by and hosted on G2.com.

The downside to MyCase is the mobile app. A useful and powerful mobile app would be great for on-the-go use! Review collected by and hosted on G2.com.

I love how streamlined I can create my tasks and then complete them and track my time to do so. Efficiency breeds greater revenues, which is the ultimate gola. Review collected by and hosted on G2.com.

Saving e-mails has been changed since we started with MyCase, and I am not happy with how it is currently done. Review collected by and hosted on G2.com.

The software is extremely user friendly and makes staying organized a breeze. I love the invoicing features, time tracking, case tracking, document sharing and storage, client portal, and so much more. MyCase is top-tier. Review collected by and hosted on G2.com.

For my solo practice, there are no downsides. It is expensive, but for what the software offers, it is absolutely worth it. Review collected by and hosted on G2.com.

Easy to learn. Billing is fairly simple, and staff quickly picks up on how to use it. Review collected by and hosted on G2.com.

Needs work on document management, can only upload or download 20 files at a time. Would be great if we could integrate into office 365, or drag and drop files from the desktop more than 20 at a time. Very frustrating to drag a folder to mycase and have it stop at 20 files. It does not let you know which files were uploaded, so you end up with duplicates. Review collected by and hosted on G2.com.

I like the messaging feature as it keeps communications with the client readily accessible and it's easy to use. I really appreciate the template feature, I use that for merging documents pretty much everyday and that helps with making things go a lot quicker. The call log is very helpful to ensure everyone is on top of their calls without having to directly check in with other staff. I also appreciate the tasks feature for the same reason. Review collected by and hosted on G2.com.

I don't like that I cannot create a lead from a previous contact. If someone we previously represented calls for a new consult, creating a lead will duplicate info and I will end up not being able to convert from that lead and will have to close it out. I would really like for something to be integrated for this. Review collected by and hosted on G2.com.

It is very difficult to find a complete practice management system that integrates a CRM with billing, portal, calendaring, and messaging capabilities. There are a few features I would love to see, but overall, this is a great solution and stands out among the competition. Customer support is also very fast in responding to technical and account questions. Review collected by and hosted on G2.com.

Not much to dislike about this solution. Review collected by and hosted on G2.com.

Nothing. This is the bare bones-est program you'll find making the low cost an illusion. To compete with smokeball or anything better you have to subscribe to separate add ons that bring the cost well above the price of the better software packages. Dont waste your time and dont waste your money Review collected by and hosted on G2.com.

Its a joke. It pales in comparison to smokeball. I tried it for a week and I ran back to my previous software immediately. Wish I could have gotten a refund but we'lll just chalk it up to an expensive lesson to learn. Review collected by and hosted on G2.com.

Great calendar access for entire office. Messaging. PC and phone access. Billing and time entries make it easy to use. I use it every day, before and after hours. I really like it. Review collected by and hosted on G2.com.

Having to enter staff names, and drop down is inaccurate. Move mouse over staff name and the name "slides up" and I have to wait and move the mouse cursor back over the name to select. Redundant entries required for billing and calendar. When using calendar on phone, time is displayed at bottom of screen and on occasion I have not been able to enter time of an event/appointment because it displays at the bottom off-screen. Changing font size on phone settings did not help. Little things like this drive me crazy. Review collected by and hosted on G2.com.

I like how flexible the system is. I can customize so many things. Review collected by and hosted on G2.com.

I wish there were more integration opportunities with third party VOIPs. They exist and I use one, but if there were more competing platforms I bet the integration would be smoother. Review collected by and hosted on G2.com.

MyCase has been the best system we can use in our law firm. It keeps all of our cases organized and easy to be as detailed as possible in every case. All the feautures help us know what is going on with every case and how we can communicate it to each client. Review collected by and hosted on G2.com.

So far I have not seen any downside on MyCase. Everything is very detailed and put together to make it easier for anyone who is looking at someone's profile. Review collected by and hosted on G2.com.