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Mux Reviews & Product Details

Ilya G.
IG
CTO
Small-Business(50 or fewer emp.)
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Review source: Organic
(Original )Information
What do you like best about Mux?

Absolutely excellent platform. UI is clean and only has what you need, documentation is great and very simple. It seemingly has every feature one could want to help them look competent in delivering video content. A broad number of integrations and simple instructions let you upload and pull videos and gain access to thumbnails and previews. Also, pay-as-you-go with no ceiling on monthly bandwidth is perfect for a startup that doesn't want to fork out an "Enterprise (call us for details)" or be screwed if successful Review collected by and hosted on G2.com.

What do you dislike about Mux?

Haven't found anything yet. The flexibility and clarity of the service are pretty outstanding and the free version was pretty excellent to get started. So nothing. Review collected by and hosted on G2.com.

What problems is Mux solving and how is that benefiting you?

Serving proprietary wellness content for older adults including travel, exercise and meditation videos. Review collected by and hosted on G2.com.

Mux Overview

What is Mux?

Mux is video infrastructure that makes it easy for development teams to build video into their products — and do so quickly, reliably, and at global scale. More and more businesses need to have video in their products to stay competitive, and consumers expect those video experiences to be seamless and reliable. But video is complex to build and even harder to scale and maintain. By handling the complexity and tedium of video and analytics infrastructure, Mux lets teams get back to what’s most important: focusing on the things that make their business special. With Mux, developers can build the video experiences their audiences want. Industry leaders like Vimeo, HubSpot, Paramount, PBS, and Strava trust Mux to help them power reliable video experiences that their audiences love, while saving them time and money.

Mux Details
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Product Description

Mux is video infrastructure that makes it easy for development teams to build video into their products, and do so quickly, reliably, and at global scale.

How do you position yourself against your competitors?

With Mux Video, developers can create on-demand and live video experiences with more control, get to market faster with APIs designed for building products (not video pipelines), and leverage actionable data.

Through Mux Data, companies get in-depth metrics to understand video performance and engagement metrics. Mux Data provides real-time video streaming analytics with industry-leading speed, and the insights developers need to deliver better Quality of Experience for their viewers.

And unlike competitors, you can choose the player that works for you, whether you bring one with you or leverage the highly customizable Mux Player. With a single line of code, Mux Player enables developers to build a player that works for them — and do it all faster and with more confidence. And because Mux Player is open source, your player is as flexible as you’d like.


Seller Details
Seller
Mux
Year Founded
2015
HQ Location
San Francisco, California
Twitter
@MuxHQ
5,130 Twitter followers
LinkedIn® Page
www.linkedin.com
126 employees on LinkedIn®

Lamia C.
LC
Overview Provided by:

Recent Mux Reviews

Ilya G.
IG
Ilya G.Small-Business (50 or fewer emp.)
5.0 out of 5
"Truly developer focused platform with only the features you want"
Absolutely excellent platform. UI is clean and only has what you need, documentation is great and very simple. It seemingly has every feature one c...
Omar B.
OB
Omar B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Video management handled out-of-the-box"
Solid APIs and feeling worry-free whenever it comes to streaming videos, especially with the direct Sanity integration.
Ashik C.
AC
Ashik C.Mid-Market (51-1000 emp.)
4.0 out of 5
"Seemless video streaming and content management. API first development is great advantage"
Content management, streaming and video tracking
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18 out of 19 Total Reviews for Mux

4.4 out of 5
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18 out of 19 Total Reviews for Mux
4.4 out of 5
18 out of 19 Total Reviews for Mux
4.4 out of 5

Overall Review Sentiment for MuxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
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48+ months
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Omar B.
OB
Co-founder
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mux?

Solid APIs and feeling worry-free whenever it comes to streaming videos, especially with the direct Sanity integration. Review collected by and hosted on G2.com.

What do you dislike about Mux?

We initially weren't satisfied with Mux<>Sanity plugin, but their team was reactive and decided to improve it to make content creation smoother. Review collected by and hosted on G2.com.

What problems is Mux solving and how is that benefiting you?

Rendering videos with the right size and integratin with the CMS. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Mux?

Offers some innovative products that are not found with other platforms. Review collected by and hosted on G2.com.

What do you dislike about Mux?

- Annual Contracts are prepaid and if you don't use your MONTHLY quota, you lose all that you have paid for. Contract is annual, quota is monthly.

- Support is very poor and requires personal connections with the engineers in order to save the video when going offline.

- Billing center is poorly written and sometimes deletes products we have without any warning.

- Product is in beta forever and never reaches production stage. Review collected by and hosted on G2.com.

What problems is Mux solving and how is that benefiting you?

We are using video streaming as the output of our product, in order to add RTMP support for our clients on the platform. Review collected by and hosted on G2.com.

Tim H.
TH
Tech lead
Computer Software
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mux?

We've been blown away by the strength of their API and documentation. Everything is straightforward and easy to find, and their SDKs have exceeded our expectations. We particularly love the provided player and the direct upload feature, in combination with reliable webhooks this has been a game-changer for our workflow. In short, we highly recommend Mux as the go-to platform for all your video needs. Review collected by and hosted on G2.com.

What do you dislike about Mux?

While the UI may have some limitations, we've found it to be perfectly adequate for our needs. And although reporting on usage (in the API) could be improved, we still find it to be a great tool for our business. Review collected by and hosted on G2.com.

What problems is Mux solving and how is that benefiting you?

Mux is our main video platform. We use it to process our customers video and audio assets. Review collected by and hosted on G2.com.

Daniel G.
DG
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mux?

Very easy to integrate Mux Data, and the dashboard had helpful insights. I can also see how Mux Video can effectively handle all things video. You don't need to be a video expert to gain the most out of it. Review collected by and hosted on G2.com.

What do you dislike about Mux?

From a developer's perspective, I think the docs need more detail in various use cases, particularly with React Native. Also, more explanation around direct file upload would be helpful. Comparing this to AWS's docs on the same subject, they clarify it in great detail. Review collected by and hosted on G2.com.

What problems is Mux solving and how is that benefiting you?

The problem of uploading a video and handling all of the technical sides of video + audio. Using Mux I no longer need to worry about this and instead focus more time on building a great app. Review collected by and hosted on G2.com.

Itay B.
IB
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Mux?

After working with several other video platforms, moving to Mux felt great. Mux provided the best documentation, ease of implementation, value for money, and performance in delivery and rendering. Review collected by and hosted on G2.com.

What do you dislike about Mux?

Haven't found anything that I dislike about mux. Review collected by and hosted on G2.com.

What problems is Mux solving and how is that benefiting you?

Uploading and rendering ~1K new videos daily, storing 300K videos, and serving content to ~5000 users daily. Mux made writing the end-to-end solution simple and more cost-effective than any I've checked. Review collected by and hosted on G2.com.

Tony L.
TL
Solution Architect
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mux?

Vast amounts of data, both real-time and historical, to help understand the experiences of your users. The ability to deep dive into an individual view session and to see where problems with your video feed might be happening. Review collected by and hosted on G2.com.

What do you dislike about Mux?

An engagement chart would be good to have. This provides and easy way to see the parts of the video being replayed and the parts being skipped. If we build it ourselves we need to host a lot of data Review collected by and hosted on G2.com.

What problems is Mux solving and how is that benefiting you?

Provide analytics for or video feed and for our users. Since we host and deliver video feeds to our customer's users, they demand analytics. Review collected by and hosted on G2.com.

Nihar P.
NP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mux?

Abstracts all of the complexity of video streaming so that developers can focus on user experience.

Reporting is very intuitive and allows for segmentation by custom fields.

Took us less than a day to get a proof of concept up and running.

Love that storage is by minute and not by input file size. Review collected by and hosted on G2.com.

What do you dislike about Mux?

Seeing how your current Mux usage is affecting your bill is not the most intuitive. Review collected by and hosted on G2.com.

What problems is Mux solving and how is that benefiting you?

Storing video assets, streaming those assets to end-user mobile devices, tracking video watch time and engagement, generating static and animated thumbnails. Review collected by and hosted on G2.com.

Ray T.
RT
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mux?

The API is extordinarily productive. We know video, and it's always amazing how simple Mux makes things. Review collected by and hosted on G2.com.

What do you dislike about Mux?

I wish some of Mux's features were opt-in. For some use cases, like user-generated content, you don't need all Mux has to offer. Review collected by and hosted on G2.com.

What problems is Mux solving and how is that benefiting you?

Mux can take almost any video and make it available to the web / mobile platform with a simple API. Review collected by and hosted on G2.com.

Reggie Y.
RY
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Mux?

1. A clean and intuitive UI with developer-friendly APIs and Documents.

2. Full video streaming stack you can find in Mux. Review collected by and hosted on G2.com.

What do you dislike about Mux?

Mux CDN delivery is backed by Cloudflare and Fastly. This combination performs well in most of the world, but it can be further improved in some regions in Asia. It will be great if Mux allows some regional-specific CDN. Review collected by and hosted on G2.com.

What problems is Mux solving and how is that benefiting you?

1. Provide full stack in video streaming as a one-stop shop. You don't need to source solutions like CDN, video player, transcoding and analytics etc.

2. Mux offers its product and solution in developer-friendly approach. You can find rich API, use case and documents support easily. Review collected by and hosted on G2.com.

Verified User in Publishing
AP
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Mux?

Especially Mux Data is giving us some very intuitive insights. Furthermore, setting up livestream endpoints through Mux Video works like a charm. Review collected by and hosted on G2.com.

What do you dislike about Mux?

Mux Data doesn't provide a lot of insights in the performance of prerolls, only on video playback itself. Review collected by and hosted on G2.com.

What problems is Mux solving and how is that benefiting you?

We're getting immediate insights in the quality of our streaming through Mux Data. With Mux Video we're providing several brands within our company with livestream endpoints. Review collected by and hosted on G2.com.