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MSP360 Connect Reviews & Product Details - Page 5

MSP360 Connect Overview

What is MSP360 Connect?

MSP360 Connect is a fast and secure remote access solution enabling remote support, helpdesk assistance, remote work, distance education, and more. It allows users to access and control Windows devices from any operating system at any time. With MSP360 Connect users can connect to computers and servers remotely and resolve issues faster.

MSP360 Connect Details
Product Website
Languages Supported
English
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Product Description

MSP360 Connect is a fast and secure remote access solution enabling remote support, helpdesk assistance, remote work, distance education, and more. It allows users to access and control Windows devices from any operating system at any time regardless of the computer’s global location.


Seller Details
Seller
MSP360
Company Website
Year Founded
2011
HQ Location
Pittsburgh, PA
Twitter
@msp360
2,804 Twitter followers
LinkedIn® Page
www.linkedin.com
132 employees on LinkedIn®
Description

MSP360 is a best-in-class Backup and IT Management Platform for MSPs and internal IT teams developed to protect your data and your endpoints from the most advanced ransomware threats.


John S.
JS
Overview Provided by:
Marketing Associate at MSP360

Recent MSP360 Connect Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great Product"
Great value product for remote management of client devices.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Easily Connect to Devices"
It's simple and effective way of connecting to computers from the web or app.
Matthew H.
MH
Matthew H.Small-Business (50 or fewer emp.)
5.0 out of 5
""Connects" what we need"
It's fast and secure. Good product for one-time needs.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

MSP360 Connect Media

MSP360 Connect Demo - MSP360 Connect
MSP360 Connect - allow remote access
MSP360 Connect Demo - MSP360 Connect
MSP360 Connect to
MSP360 Connect Demo - MSP360 Connect
Connect - Quick Support
MSP360 Connect Demo - MSP360 Connect
Connect - macOS
MSP360 Connect Demo - MSP360 Connect
Connect - Web
In this video, you will learn how to set up and use MSP360 Managed Connect.
Play MSP360 Connect Video
In this video, you will learn how to set up and use MSP360 Managed Connect.
Play MSP360 Connect Video

Official Downloads

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Have you used MSP360 Connect before?
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51 MSP360 Connect Reviews

4.2 out of 5
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51 MSP360 Connect Reviews
4.2 out of 5
51 MSP360 Connect Reviews
4.2 out of 5

MSP360 Connect Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MSP360 ConnectQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
whitney v.
WV
assistant hr
Events Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about MSP360 Connect?

I love the simplistic way in which one can set up unattended access so that they can access other pre-accessed screens without any password Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

Nothing. The software is very light, takes a short while to start and easy to use Review collected by and hosted on G2.com.

Recommendations to others considering MSP360 Connect:

Try it out. you shall not be disappointed Review collected by and hosted on G2.com.

What problems is MSP360 Connect solving and how is that benefiting you?

Set up remote help for users. I have more free time as i can help them from anywhere Review collected by and hosted on G2.com.

Hiren K.
HK
Sourcing Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about MSP360 Connect?

User Friendly Interface, Easy to Install and Use. Offering for Free. Anyone can easily use this platform without having knowledge of it. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

Sometimes it takes time to connect. File Transfer is still not implemented and cannot open multi connection. Review collected by and hosted on G2.com.

Recommendations to others considering MSP360 Connect:

Recommended to all, You absolutely will Love it. Review collected by and hosted on G2.com.

What problems is MSP360 Connect solving and how is that benefiting you?

We can securely transfer files to our clients. We can sort out regular client's issues in minutes. Review collected by and hosted on G2.com.

MB
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about MSP360 Connect?

We just love CloudBerry Remote Assistant it is great. Nice and fast, easy to my work, working for a community radio station it has remote sound. I am able to do all the tasks I need very quickly and considering it is free you can't beat that. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

It is great as it does what I need it to.

there is nothing I dislike about it. Review collected by and hosted on G2.com.

Recommendations to others considering MSP360 Connect:

Use it you will be happy. Review collected by and hosted on G2.com.

What problems is MSP360 Connect solving and how is that benefiting you?

Accessing the computers from home as we are in a remote community which saves on travel. Review collected by and hosted on G2.com.

RB
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about MSP360 Connect?

Fairly easy to download and install, and the support was there when I did have questions. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

Nothing yet. Once I've had the opportunity to use it for more than a month, I may find something, but so far so good. Review collected by and hosted on G2.com.

What problems is MSP360 Connect solving and how is that benefiting you?

Great for accessing computers remotely. Review collected by and hosted on G2.com.

Gregg H.
GH
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about MSP360 Connect?

CloudBerry Remote Assistant is great for customers that are not on our full managed services plan. Typically we deploy ConnectWise Automate with ConnectWise Control. For those customers that don't have a service plan with us, we utilize CloudBerry Remote Assistant to gain access to their system and perform maintenance. It is a great asset to have in the tool set. With the RDP proxy, we don't have to open firewall ports which maintains security at the clients site. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

Nothing so far, works as expected. Everything is working well. Review collected by and hosted on G2.com.

What problems is MSP360 Connect solving and how is that benefiting you?

Allows us to have a 2nd option to remote into a computer. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about MSP360 Connect?

lo que mas me gusta es que puedes acceder en cualquier parte y con varios dispositivo solo tiene que tener acceso a Internet, el software esta ubicado en un mismo sitio y esto te ahorra el tener que instalar tu los programas en el PC fijpo o tablet Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

Si se pierde la clave del cifrado de los datos, la recuperación de los datos es imposible. Review collected by and hosted on G2.com.

What problems is MSP360 Connect solving and how is that benefiting you?

Gestionar varias computadoras a distancia y almacenas archivos grandes en la red de internet. Review collected by and hosted on G2.com.

Samira B.
SB
Research Scientist
Higher Education
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about MSP360 Connect?

CloudBerry Remote Assistant is helpful for managing your data. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

CloudBerry Remote Assistant is expensive. Review collected by and hosted on G2.com.

What problems is MSP360 Connect solving and how is that benefiting you?

with CloudBerry Remote Assistant I have access to my files anywhere. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about MSP360 Connect?

I like the fact that it is a free solution that even works on Windows Server! The chat function is also nice to reassure customer's while working on their issues. It also supports audio as well as video. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

There are some ads, but they are not obtrusive. Review collected by and hosted on G2.com.

What problems is MSP360 Connect solving and how is that benefiting you?

Fixed clients issues quickly and keeping them happy! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about MSP360 Connect?

SSL connection. Ease of access. Easy to install. User friendly interface. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

It does not have file transfer option and you can't open multiple connections Review collected by and hosted on G2.com.

Recommendations to others considering MSP360 Connect:

This is a great product with secure connections. Easy to install and implement. A definite contender for Teamviewer once they implement file transfer Review collected by and hosted on G2.com.

What problems is MSP360 Connect solving and how is that benefiting you?

We are doing remote assistance to various clients of ours. We have a licenses for another remote assistant client but once our clients upgrade to a new version then we need to buy new licenses. I install CloudBerry on those PC's and it works great Review collected by and hosted on G2.com.

DIEGO ALEJANDRO P.
DP
JEFE DE MANTENIMIETO, COMUNICACION Y TECNOLOGIA
Consumer Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about MSP360 Connect?

It has worked well for me with the Server, works very well with Google, and uploads the folders completely. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

when the server restarts due to a problem, it does not start automatically to continue with the Backup. Review collected by and hosted on G2.com.

What problems is MSP360 Connect solving and how is that benefiting you?

I am sure that I have a real-time backup of my team. Review collected by and hosted on G2.com.