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MSP360 Connect Reviews & Product Details - Page 4

MSP360 Connect Overview

What is MSP360 Connect?

MSP360 Connect is a fast and secure remote access solution enabling remote support, helpdesk assistance, remote work, distance education, and more. It allows users to access and control Windows devices from any operating system at any time. With MSP360 Connect users can connect to computers and servers remotely and resolve issues faster.

MSP360 Connect Details
Product Website
Languages Supported
English
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Product Description

MSP360 Connect is a fast and secure remote access solution enabling remote support, helpdesk assistance, remote work, distance education, and more. It allows users to access and control Windows devices from any operating system at any time regardless of the computer’s global location.


Seller Details
Seller
MSP360
Company Website
Year Founded
2011
HQ Location
Pittsburgh, PA
Twitter
@msp360
2,804 Twitter followers
LinkedIn® Page
www.linkedin.com
132 employees on LinkedIn®
Description

MSP360 is a best-in-class Backup and IT Management Platform for MSPs and internal IT teams developed to protect your data and your endpoints from the most advanced ransomware threats.


John S.
JS
Overview Provided by:
Marketing Associate at MSP360

Recent MSP360 Connect Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great Product"
Great value product for remote management of client devices.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Easily Connect to Devices"
It's simple and effective way of connecting to computers from the web or app.
Matthew H.
MH
Matthew H.Small-Business (50 or fewer emp.)
5.0 out of 5
""Connects" what we need"
It's fast and secure. Good product for one-time needs.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

MSP360 Connect Media

MSP360 Connect Demo - MSP360 Connect
MSP360 Connect - allow remote access
MSP360 Connect Demo - MSP360 Connect
MSP360 Connect to
MSP360 Connect Demo - MSP360 Connect
Connect - Quick Support
MSP360 Connect Demo - MSP360 Connect
Connect - macOS
MSP360 Connect Demo - MSP360 Connect
Connect - Web
In this video, you will learn how to set up and use MSP360 Managed Connect.
Play MSP360 Connect Video
In this video, you will learn how to set up and use MSP360 Managed Connect.
Play MSP360 Connect Video

Official Downloads

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Have you used MSP360 Connect before?
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51 MSP360 Connect Reviews

4.2 out of 5
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51 MSP360 Connect Reviews
4.2 out of 5
51 MSP360 Connect Reviews
4.2 out of 5

MSP360 Connect Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MSP360 ConnectQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
BF
Mr.
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MSP360 Connect?

Fast and simple to deploy. Very User friendly interface Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

No Mac support. It would be nice to see a paneled list of computers Review collected by and hosted on G2.com.

What problems is MSP360 Connect solving and how is that benefiting you?

User support and system troubleshooting Review collected by and hosted on G2.com.

Jarno V.
JV
MD
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about MSP360 Connect?

It is Free and the user interface is good. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

The connection is very unstable and only works partially. The connection is sluggish. The technical issues are just too severe to use the software. Review collected by and hosted on G2.com.

What problems is MSP360 Connect solving and how is that benefiting you?

Remote support. Review collected by and hosted on G2.com.

DP
Owner
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about MSP360 Connect?

This is a great remote desktop option- the fact that it is free just makes it better!! I have only used it for a few days now, but so far so good. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

Nothing to complain of so far- Still in my first few days of use Review collected by and hosted on G2.com.

What problems is MSP360 Connect solving and how is that benefiting you?

I am able to keep up with some office stuff when I am home/on vacation Review collected by and hosted on G2.com.

Timothy M.
TM
Licensed Realtor
Real Estate
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about MSP360 Connect?

As the title says, easy to use, the software seems to know how to prioritize my company's needs for the use of real estate. When uploading a document, it loads rather quickly and is easy to access from a satellite location. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

I find some options to be a bit cumbersome. For example to login it requires a difficult to remember format involving special characters and upper case lower case etc... Review collected by and hosted on G2.com.

Recommendations to others considering MSP360 Connect:

I would definitely recommend, the program is a solid one and works reliably. Review collected by and hosted on G2.com.

What problems is MSP360 Connect solving and how is that benefiting you?

accessing documents from a remote location is the real key to this software. extremely helpful. The simple fact I do not have to lug around endless amounts of paperwork is the real benefit not mention the safety of the documents which are vital to a transaction. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about MSP360 Connect?

I really appreciate that this is true freeware with no catch, and I like that it was quick and easy to use. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

There isn't anything that I dislike so far. Review collected by and hosted on G2.com.

What problems is MSP360 Connect solving and how is that benefiting you?

I was able to remotely troubleshoot an issue easier by being able to view/work on the PC remotely. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MSP360 Connect?

Has all the features I require for remote desktop support. Easy to install, use and has a small footprint. It is just as quick as TeamViewer in performance. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

Lack of user sign on screen when starting up Remote Assistant, just as an extra layer of protection in case of unauthorised access on local computer. Review collected by and hosted on G2.com.

Recommendations to others considering MSP360 Connect:

Operates very much like any other remote assistant software. Review collected by and hosted on G2.com.

What problems is MSP360 Connect solving and how is that benefiting you?

Access work computer from home and vice versa. Review collected by and hosted on G2.com.

Verified User in Fund-Raising
UF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MSP360 Connect?

Extremely easy to use once installed both ends

Absolutely free - we do a lot of Charity work and TeamViewer's discount for Charity was virtually non-existent - they are a complete rip-off!! Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

CloudBerry only supports 1 connection or remote screen at a time - but being free we can't complain!

I'm sure that improvements will come with future versions Review collected by and hosted on G2.com.

Recommendations to others considering MSP360 Connect:

Absolutely awesome for a free service Review collected by and hosted on G2.com.

What problems is MSP360 Connect solving and how is that benefiting you?

Able to sort remote computer issues very quickly at no cost - email setup, online account issues, identifying operator input error - in general, sorting non-it-savvy volunteers wherever they are!! Review collected by and hosted on G2.com.

NH
Senior Manuscripts Editor
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about MSP360 Connect?

Awesome prouct. I can remote to another computer. It does everything I need. And it is free. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

nothing. It does everything I need. Why should I complain. Review collected by and hosted on G2.com.

What problems is MSP360 Connect solving and how is that benefiting you?

I can do analysis from home on a computer that has programs not available at home. Review collected by and hosted on G2.com.

WIETSCHE D.
WD
Global Grains Head
Food & Beverages
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MSP360 Connect?

Easy to use not hard to setup and install. Nice that it is free. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

Really not much difference to what is out there. Would live to have 2 - 3 or more open screens. Especially if you access pc with multiple monitors by using PC with multiple monitors. Review collected by and hosted on G2.com.

What problems is MSP360 Connect solving and how is that benefiting you?

Navigate many screens and access some work related files. Review collected by and hosted on G2.com.

JH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about MSP360 Connect?

Small, lightweight, easy to use. My customers like it, too. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Connect?

Maybe a file transfer function would be nice but otherwise I don't dislike anything. Review collected by and hosted on G2.com.

What problems is MSP360 Connect solving and how is that benefiting you?

Have used it at several of my customer's and it's been very helpful. Review collected by and hosted on G2.com.