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MSP360 Backup Reviews & Product Details

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MSP360 Free Backup

Free

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MSP360 Backup Demo - MSP360 Managed Backup
MSP360 Managed Backup Web Console
MSP360 Backup Demo - MSP360 Managed Backup
Dashboard
MSP360 Backup Demo - MSP360 Managed Backup
Backup plan
MSP360 Backup Demo - MSP360 Managed Backup
Backup plan wizard
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MSP360 Backup Reviews (538)

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Reviews

MSP360 Backup Reviews (538)

View 1 Video Reviews
4.5
539 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and reliable performance of MSP360 Backup, highlighting its ability to simplify backup processes across various platforms. Many appreciate the intuitive interface and effective customer support, which enhance the overall experience. However, some users note that the initial setup can be somewhat complex, particularly for advanced configurations.

Pros & Cons

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KM
Network / Systems Engineer
Small-Business (50 or fewer emp.)
"MSP360 is the sleeper backup product that every organization should consider."
What do you like best about MSP360 Backup?

We love how easy the software is to deploy, configure, and troubleshoot. They are also continuously adding new features and improving the product overall. MSP360 Managed Backup has quickly become our one stop shop for customer backups whether its a simple file backup to image, VM, or even Google Workspace or Office 365 integration. As an MSP the central dashboard is of daily use to use to see all our customers backup job status in a single, easy to read page. The product truly is a hidden gem for its price allowing you to easily integrate most 3rd party cloud storage providers and with its quick install and simple installation. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

The only problem we currently have is that the user facing API for the management portal is currently incomplete. We are working with customer support on this so that we can automate account creation for our customer onboarding process. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise (> 1000 emp.)
"Dependable and feature rich"
What do you like best about MSP360 Backup?

I've used MSP360/Cloudberry for almost a decade now to manage backups professionally and personally. It's ease of setup makes it my go-to tool for backups to s3 from desktops. It's a feature rich and reliable. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

I wish it supported temporary credentials. Keeping a local AWS credentials makes me itch a little. Review collected by and hosted on G2.com.

EF
Technical Support
Information Technology and Services
Mid-Market (51-1000 emp.)
"Business solution worth purchasing"
What do you like best about MSP360 Backup?

One of its main aspects is its ease of use, its support is quite effective and the customer service is very good, not to mention that it is a very intuitive and clean platform to look at. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Managed Backups has few negative aspects, so I will give them all, one of them is that you must pay for a license to be able to customize your web portal, this should not be the case since in my case many licenses are purchased and having to acquire one extra to be able to put your brand on the platform, this is absurd. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market (51-1000 emp.)
"MSP360 is a sophisticated Enterprise-level backup system provided at reasonable cost"
What do you like best about MSP360 Backup?

MSP360 agents are easy to install and configure, and their management console is web-based and easy to use. The system is very economical. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

I would not say I dislike this aspect, but MSP360 is so sophisticated and the technology so cutting edge and continuously developing, that I spend a lot of time opening tickets to understand how to configure their latest iteration. Review collected by and hosted on G2.com.

Vipin G.
VG
Security Consultant
Small-Business (50 or fewer emp.)
"Overall data protection with MSP360 Standalone backup"
What do you like best about MSP360 Backup?

We are using it for backup our endpoint devices & remote user devices as well.The most appealing aspect ofMSP360 Standalone backup, in my opinion is it's user-friendly interface along with strong, adaptable functionality that can be tailored to the needs of both small ana large businesses. Because of its smooth connection with the diffrenet cloud storage providers, scalability and flexibility are guraranteed. The software is a dependable solution for protecting important data without overwhelming the user with complexibility because of its strong encryption and security features , which provide users piece of mind. It is also simple to schedule and manage backups. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

The learning curve for some of MSP360 Standalone backup's more sophisticated features is its biggest flaw. Even though the UI is simple to use for straightforward activities, non-techies may find it difficult to navigate the more intricate configurations. Furthermore, the pricing structures can get pricey, especially for greater storage demands. Which could worry smaller businesses or individuals on a tighter budget. Review collected by and hosted on G2.com.

DP
Owner
Small-Business (50 or fewer emp.)
"Solid Product"
What do you like best about MSP360 Backup?

Solid integrations, flexibility, and pricing. It's easy to use, and has great customer support. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

There's not a single complaint that I have. It could always be cheaper, I suppose, though I'm satisfied with the price. Review collected by and hosted on G2.com.

Ron M.
RM
Technology Support Professional
Small-Business (50 or fewer emp.)
"New account configuration"
What do you like best about MSP360 Backup?

Very responsive to support request - quick to esspond Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

No real issues - software works OK - resonably priced. Review collected by and hosted on G2.com.

Shadab Ikhlaq K.
SK
DevOps Engineer
Mid-Market (51-1000 emp.)
"Best file and directory backup software."
What do you like best about MSP360 Backup?

It is the best file and directory backup software and the best part is that it is compatible with all Operating systems. I can see and store all my important files and directories on MSP360 Standalone storage. I purchased a Standalone Backup solution that provides 5TB of storage space for backup. I use it every day to sync important Objects. It also provides an Object locking system for better security. I can also backup my applications databases, images, and VM backup. I also recommended to use the software.

It is integrated with my operating system very well and installation and implementation are easy.

MSP360 Standalone Backup customer support is also helpful. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

I don't think there is any downside to the backup software. It is working as expected. Review collected by and hosted on G2.com.

Fausto C.
FC
Senior Engineer
Small-Business (50 or fewer emp.)
"A solid, user-friendly backup that fits our needs"
What do you like best about MSP360 Backup?

It's super flexible - you can use it with pretty much any cloud storage out there. Plus, the interface is really easy to get the hang of, whether you're a small shop or a big company. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

If I had to nitpick, managing Office 365 backup licenses could be a bit smoother. It's not terrible, but there's room for improvement there. Review collected by and hosted on G2.com.

AB
Service Manager
Small-Business (50 or fewer emp.)
"Great support and assistance navigating through the backup world"
What do you like best about MSP360 Backup?

Ease of use and overall working. If something isn't working, their support is very respnosive and quick. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

We've gone through some bugs on the Mac side but those are resolved after an update or so. Annoyances but something that may be expected. Review collected by and hosted on G2.com.

Questions about MSP360 Backup? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Vivek F.
VF
Vivek Febno
Last activity over 3 years ago

i want to schedule my cloude servers backup how can i do that?

GU
Guest User

What is MSP360 Managed Backup used for?

Pricing Options

Pricing provided by MSP360 Backup.

MSP360 Free Backup

Free

MSP360 Standalone Backup

Starting at $19.99
1 License Per Year

MSP360 Managed Backup

Starting at $2.50
1 License
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MSP360 Backup Features
File Server Backup
Database Server Backup
Virtual Machines
Continuous Backup
Disaster Recovery
Storage Capacity
Security Standards
Cloud Data Protection
Data Deduplication
Storage Capacity
Remote Backup
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MSP360 Backup