MSP360 Backup Reviews & Product Details

The customer service is great and its very easy to see issues. Review collected by and hosted on G2.com.

Some of the errors don't have the best details. I'd like to know what the error means without hunting it down on google. Review collected by and hosted on G2.com.

The software itself is pretty well designed, easy to deploy and manage. Have performed a number of Bare Metal Restores and restores to Virtual Machines and generally they work well. Review collected by and hosted on G2.com.

The biggest downside to MSP360 is the erratic nature of their support. I find myself always hoping I'll get a particular Tier 1 Tech (Evan) because he's very good, but the others are hit or miss. And if you get elevated to Tier 2 or 3, be prepared to go days without responses even on "Priority 1" issues. It's a shame because we've had a number of excellent support experiences with MSP360 but they've really dropped the ball lately. Review collected by and hosted on G2.com.

Works remarkably well, is reliable, consistent backup, great notifications Review collected by and hosted on G2.com.

Cost is a bit of a concern with multiple accounts. Discounted volume pricing would be appreciated. Review collected by and hosted on G2.com.

The onboarding process is simple and it works! Review collected by and hosted on G2.com.

There is no ability to schedule the backup time, but it really isn't an issue. Review collected by and hosted on G2.com.

The backup solution is cost efficient, feature rich and easy to use. Once you setup your backup plan, you are set and it works. Being able to adjust the plans in the cloud is great! Been using it for over 2 years and no issues! Review collected by and hosted on G2.com.

Honestly, there really isn't anything I dislike about MSP360 Backup. If I had to choose something, I would say that the online portal could be a little better laid out. It can be difficult to find what you're looking for. Review collected by and hosted on G2.com.

Its mix with different providers such as for example AWS, Azure and local network equipment. The deck additionally is where we can observe the work of every one of the termination points, servers, and so forth and in case the backup is found or not. There was a lot of infrastructure inside and we felt like taking a complement for different objects. This involved in infrastructure works in the form of AWS, Azure and additionally on-premises. With Msp360, we were able to amalgamate all three environments with a single instrument and table. This dashboard gives higher-level information about various different endpoints, in the event the backup is or isn't performed, in addition to the kind of information. The procedure for making policies within MSP360 is straightforward and was quite helpful. Review collected by and hosted on G2.com.

They don't have a headquarters in India, so in-person conversation is not possible in order to be able to understand each other better. Due to its mix with different sources of information, it may be costly. Review collected by and hosted on G2.com.

I was using Backblaze for my personal computers, but they didn't provide backup for servers unless you were using a third-party tool such as Cloudberry. I've used Cloudberry in the past and liked it, so I went in that direction for my clients. This was around the time that Cloudberry was rebranding itself as MSP360.

At first, I was going only to use Cloudberry, but I like how MSP360 is a central place to manage my clients. Plus, the monthly fee is more attractive than most backup solutions.

I've used MSP360 a couple of years and like it. I really like being able to Restore 2 Cloud for testing backups as well. Review collected by and hosted on G2.com.

I had a few hiccups when they changed from Cloudberry to MSP360 but have had no issues since then. Everything runs great. Review collected by and hosted on G2.com.

I love the reporting and alerting on MSP360, as it allows you to know exactly when backups succeeded or if any are unsuccessful. Reviewing the conveniently emailed daily backup report summary has become a part of of our daily routine. Review collected by and hosted on G2.com.

Luckily I have yet to find any disadvantages or dislikes with the product. It is both easy to implement and use and due to such reasoning, I'm unable to find any shortcomings. Review collected by and hosted on G2.com.

Compared to many other solutions this is super easy to configure new storage, S3 with my environment. The software solution helped my to get all settings right. It proved to be super reliable for backup and restore testing with 100% success. Restore testing also proved how easy navigation is from backup or restore plan to individual backup and restore logs. I'm very glad I found this solution. Review collected by and hosted on G2.com.

To be honest, there is NO negative point! Review collected by and hosted on G2.com.

I like that I can set up and manage multiple backups to various media from one interface.

I like that it itegrates with so many cloud services.

It keeps a backup log and it's easy to preform a quick restore when needed. Review collected by and hosted on G2.com.

The only thing I dislike is the online purchase doesn't let you just purchase one license at a time and that i need to go through a thrid party reseller. It was orginally setup so it could all be done via the website. I just prefer self administration it's less hassle. Review collected by and hosted on G2.com.