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MSP360 Backup Reviews & Product Details - Page 2

MSP360 Backup Overview

What is MSP360 Backup?

Data Protection for MSPs And IT Teams MSP360 Managed Backup is an easy-to-use backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.

MSP360 Backup Details
Product Website
Languages Supported
English, French, Italian, Spanish
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Product Description

MSP360 Backup is an easy-to-use solution with centralized management, monitoring, and reporting. The platform is natively integrated with all major public cloud services to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.

How do you position yourself against your competitors?

Unlike many other online backup vendors, MSP360 Managed Backup possesses some unique traits like flexible pricing with a steep discount curve, no upfront investments, versatility of bring-your-own storage approach, a wide range of supported platforms, and total security. No need to use multiple applications or entice third-party vendors - backup, RMM and remote desktop in a single pane of glass.


Seller Details
Seller
MSP360
Company Website
Year Founded
2011
HQ Location
Pittsburgh, PA
Twitter
@msp360
2,805 Twitter followers
LinkedIn® Page
www.linkedin.com
132 employees on LinkedIn®
Description

MSP360 is a best-in-class Backup and IT Management Platform for MSPs and internal IT teams developed to protect your data and your endpoints from the most advanced ransomware threats.


John S.
JS
Overview Provided by:
Marketing Associate at MSP360

Recent MSP360 Backup Reviews

Omid R.
OR
Omid R.Mid-Market (51-1000 emp.)
4.5 out of 5
"Presently the cleanest backup solution"
I tried several system image backup solutions and CloudBerry seems to be the most flexible and the cleanest backup software with intuitive UI that ...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
2.0 out of 5
"Great potential - good only for small environment"
The ability to manage mutiple endpoints backup from a single console.
HQ
Harry Q.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great and easy to use"
Very easy to use. Easy to implement and the support is great. We use this every day to backup multiple servers. Intergration is great and number of...
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MSP360 Backup Media

MSP360 Backup Demo - MSP360 Managed Backup
Web Console
MSP360 Backup Demo - MSP360 Managed Backup
Cloud Storages
MSP360 Backup Demo - MSP360 Managed Backup
File Backup Wizard
MSP360 Backup Demo - MSP360 Managed Backup
Image-based Backup Wizard
MSP360 Backup Demo - MSP360 Managed Backup
Web Panel
Play MSP360 Backup Video
Play MSP360 Backup Video
Play MSP360 Backup Video
Play MSP360 Backup Video
Play MSP360 Backup Video

Official Downloads

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Video Reviews

508 MSP360 Backup Reviews

4.5 out of 5
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508 MSP360 Backup Reviews
4.5 out of 5
508 MSP360 Backup Reviews
4.5 out of 5

MSP360 Backup Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MSP360 BackupQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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HQ
Apprentice IT Support technician
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about MSP360 Backup?

Very easy to use. Easy to implement and the support is great. We use this every day to backup multiple servers. Intergration is great and number of features. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Sometimes slow to load. However, there is nothing to hate Review collected by and hosted on G2.com.

What problems is MSP360 Backup solving and how is that benefiting you?

Missing files and data on users servers/devices. Review collected by and hosted on G2.com.

SS
IT Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about MSP360 Backup?

I've been using the MSP360 platform for just over a year now and have been impressed with their pricing model and backup features. Their support are very quick to assist with any queries or issues that arise and their regular webinars help to keep you in the loop for best practices or upcoming updates. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Recovering any data from a backup feels a little long winded compared to other solutions, but not a deal breaker. Review collected by and hosted on G2.com.

What problems is MSP360 Backup solving and how is that benefiting you?

Providing a layer of security to the businesses I manage through trusted backups of their M365 accounts. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about MSP360 Backup?

MS360 managed backup service is a seamless product for any MSP. Its features and capabilities make a great product for business use. It has many features for a MSP to deploy with managed backup, RMM and connect takes the guess work out from managing an environment with servers, desktops, laptops..etc. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

I would like a better portal or a GUI that can be managed from a desktop without having to sign in to a web portal. The expiration of the web login can get a bit annoying. Review collected by and hosted on G2.com.

What problems is MSP360 Backup solving and how is that benefiting you?

Easily set up multiple backups that run daily weekly and monthly with forward incremental, image-based, consistency check options and other features. Also, has the capability of remote management and connectivity to perform task on remote computers Review collected by and hosted on G2.com.

Marco B.
MB
Book Author
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about MSP360 Backup?

The platform keeps improving, new features and great support. Overall, if you're looking for anything cloud backups, do not go anywhere else. Simple to implement and integrate the software. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

You need to be a littl tech savvy to know what all the features are used for. However, it doesn't take long if you're famliar with cloud backups. Review collected by and hosted on G2.com.

What problems is MSP360 Backup solving and how is that benefiting you?

Providing an opportunity that gives you the best of both worlds. Professional quality service that you can offer your clients with the reliability on the back end without ballooning costs. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about MSP360 Backup?

The ability to manage mutiple endpoints backup from a single console. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Support is bad and updates often create new problems Review collected by and hosted on G2.com.

What problems is MSP360 Backup solving and how is that benefiting you?

With a single solution we can backup all the data locally and to a remote storage Review collected by and hosted on G2.com.

DC
IT support coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about MSP360 Backup?

Setting up MSP360 was a breeze, a couple of clicks and you have the agent installed and running on any machine you want to backup Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

License management was a little confusing, it would be easier to just get a one-key fits all kinds of machines. Review collected by and hosted on G2.com.

What problems is MSP360 Backup solving and how is that benefiting you?

i have a lot of machines to back up and managed backup helps easy the burden a lot. Review collected by and hosted on G2.com.

SG
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about MSP360 Backup?

This is a great product and use it to backup all of our customers data! They are constantly updating the product and their support is fast. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

I cannot really think of any kind of downside. Review collected by and hosted on G2.com.

What problems is MSP360 Backup solving and how is that benefiting you?

This product allows us to backup all of our customers data. It is a very great product that we have been using for many years. ITts efficient and easy to deploy. Support is great. Review collected by and hosted on G2.com.

SA
CEO & Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about MSP360 Backup?

MSP360 Standalone Backup offers easy setup, reliable performance, and flexibility. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

One downside of MSP360 Standalone Backup is its complex pricing structure, which can be difficult to navigate. Additionally, the interface could be more user-friendly for beginners. Review collected by and hosted on G2.com.

What problems is MSP360 Backup solving and how is that benefiting you?

MSP360 Standalone Backup solves data protection challenges by offering reliable, automated backups, ensuring business continuity in case of data loss. Its cloud support and encryption provide security and accessibility, benefiting users with peace of mind and efficient data recovery. Review collected by and hosted on G2.com.

Sebastian L.
SL
Head of Key-Accounts
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about MSP360 Backup?

The desktop backup software is really easy to use, I didn't have any problems so far. Backups are set up within minutes. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

I didn't have any problems yet! Maybe the UI could look a little bit better. Review collected by and hosted on G2.com.

What problems is MSP360 Backup solving and how is that benefiting you?

Full backup of all of my desktop files. Review collected by and hosted on G2.com.

AR
Analyst IT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about MSP360 Backup?

It is a very intuitive and easy-to-use platform. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

It has very little customization of the portal and its agents Review collected by and hosted on G2.com.

What problems is MSP360 Backup solving and how is that benefiting you?

MSP360 is a very good alternative to other backup solutions, it is functional and fast, it has the advantage of integration with the cloud, which has been of utmost importance for our company. Review collected by and hosted on G2.com.