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MSP360 Backup Reviews & Product Details

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Pricing provided by MSP360 Backup.

MSP360 Free Backup

Free

MSP360 Backup Media

MSP360 Backup Demo - MSP360 Managed Backup
MSP360 Managed Backup Web Console
MSP360 Backup Demo - MSP360 Managed Backup
Dashboard
MSP360 Backup Demo - MSP360 Managed Backup
Backup plan
MSP360 Backup Demo - MSP360 Managed Backup
Backup plan wizard
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MSP360 Backup Reviews (539)

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Reviews

MSP360 Backup Reviews (539)

View 1 Video Reviews
4.5
539 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and reliable performance of MSP360 Backup, highlighting its ability to simplify backup processes across various platforms. Many appreciate the intuitive interface and effective customer support, which enhance the overall experience. However, some users note that the initial setup can be somewhat complex, particularly for advanced configurations.

Pros & Cons

Generated from real user reviews
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Richard N.
RN
Owner
Small-Business (50 or fewer emp.)
"Great Deduping & Compression, But Lacks Tape Drive Support and Media Spanning Clarity"
What do you like best about MSP360 Backup?

Deduping and Compression, speed of backup and the easy user interface. I was able to figure out exactly how to use the software to do what I wanted. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

It is not clear whether the backup software can span volumes, meaning it is uncertain if it will prompt for additional media when the current one is full. Additionally, there is no support for tape drives. Review collected by and hosted on G2.com.

JA
HelpDesk Engineer
Small-Business (50 or fewer emp.)
"Straightforward Setup, Clear Dashboard, and Quick Support"
What do you like best about MSP360 Backup?

Straigforward setup and dashboard. Quick and responsive support Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

GUI can bee improved and button placements and design wise Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Great Support, Easy Deployment, and Straightforward Pricing"
What do you like best about MSP360 Backup?

The support is great. Installation is easy to deploy. Easy to manage many clients. Pricing is straightforward unlike competitors. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Not much, it's been able to do precisely what we need it to. Review collected by and hosted on G2.com.

"Effortless Backups, Superb Convenience"
What do you like best about MSP360 Backup?

I appreciate MSP360 Backup for its ease of use, which makes it extremely simple to set up without any difficulty. The ability to perform daily backups and easily restore data is invaluable to me. I also like the feature that allows me to send backups to Wasabi, which fits well with my setup. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

I don't like that encryption wasn't included on the home plan. Review collected by and hosted on G2.com.

CB
Director if IT
Small-Business (50 or fewer emp.)
"Great Service, Great Support"
What do you like best about MSP360 Backup?

This is a powerful backup / restore system without the super complex requirements. I am able to backup a file server to an immuatable cloud storage, then restore to a different machine on a different network. This is perfect for disaster recovery.

I have engaged support a couple of times and they are always responsive and provide a clear solution, even if it take a number of tries. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Pricing is a bit unfortunate, going through a reseller. But prices are pretty fair. Review collected by and hosted on G2.com.

ML
CEO
Small-Business (50 or fewer emp.)
"Effortless Setup and Great Cloud Storage Integration"
What do you like best about MSP360 Backup?

Easy to setup and works well with cloud storage solutions. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

I have not found any issues with the software. If I were going to be critical, it would be the need to pay for a yearly licence fee. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Small-Business (50 or fewer emp.)
"Effective, Feature-Rich Backup Solution with Great Support"
What do you like best about MSP360 Backup?

Effective, well supported, feature rich backup solution Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

No real dislikes. Whenever we do encounter a question or issue, support is there to help. Review collected by and hosted on G2.com.

Verified User in Law Practice
CL
Small-Business (50 or fewer emp.)
"Easy Backup Job Creation with Helpful Onboarding Support"
What do you like best about MSP360 Backup?

It is pretty easy to create backup jobs. Tech support has been very helpful in the onboarding process and when minor issues or questions have arised. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

The 2FA process is a bit cumbersome as it takes multiple steps. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"MSP360 Online backup is reliable, robust and full featured"
What do you like best about MSP360 Backup?

There are options for almost any backup need, file or image backup, SQL, VM, server, PC, pricing is great and I find the software to be reliable and easy to manage. Support is responsive and helpful, it's really been a big plus for my business and customer base. The MSP program is excellent and makes it easy to manage multiple customers and installations. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

There is a slight learning curve but that's true of any backup software. Once you're familiar with the platform and options, installing and configuring is simple. Review collected by and hosted on G2.com.

MohamedAhmed E.
ME
Automation Engineer
Small-Business (50 or fewer emp.)
"MSP360 Managed Backup has been an invaluable service for our backup needs."
What do you like best about MSP360 Backup?

The support team, especially Vlad, provided exceptional assistance. Their clear instructions and quick responses made the process seamless. I highly recommend MSP360 for anyone looking for reliable and well-supported backup solutions. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

I don't have dislikes so far, if I must add a comment is that the learning curve with usability, and services is more difficult that I expected Review collected by and hosted on G2.com.

Questions about MSP360 Backup? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Vivek F.
VF
Vivek Febno
Last activity over 3 years ago

i want to schedule my cloude servers backup how can i do that?

GU
Guest User

What is MSP360 Managed Backup used for?

Pricing Options

Pricing provided by MSP360 Backup.

MSP360 Free Backup

Free

MSP360 Standalone Backup

Starting at $19.99
1 License Per Year

MSP360 Managed Backup

Starting at $2.50
1 License
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MSP360 Backup Features
File Server Backup
Database Server Backup
Virtual Machines
Continuous Backup
Disaster Recovery
Storage Capacity
Security Standards
Cloud Data Protection
Data Deduplication
Storage Capacity
Remote Backup
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MSP360 Backup