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508 MSP360 Backup Reviews

4.5 out of 5
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508 MSP360 Backup Reviews
4.5 out of 5
508 MSP360 Backup Reviews
4.5 out of 5

MSP360 Backup Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MSP360 BackupQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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HQ
Apprentice IT Support technician
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about MSP360 Backup?

Very easy to use. Easy to implement and the support is great. We use this every day to backup multiple servers. Intergration is great and number of features. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Sometimes slow to load. However, there is nothing to hate Review collected by and hosted on G2.com.

SS
IT Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about MSP360 Backup?

I've been using the MSP360 platform for just over a year now and have been impressed with their pricing model and backup features. Their support are very quick to assist with any queries or issues that arise and their regular webinars help to keep you in the loop for best practices or upcoming updates. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Recovering any data from a backup feels a little long winded compared to other solutions, but not a deal breaker. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about MSP360 Backup?

MS360 managed backup service is a seamless product for any MSP. Its features and capabilities make a great product for business use. It has many features for a MSP to deploy with managed backup, RMM and connect takes the guess work out from managing an environment with servers, desktops, laptops..etc. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

I would like a better portal or a GUI that can be managed from a desktop without having to sign in to a web portal. The expiration of the web login can get a bit annoying. Review collected by and hosted on G2.com.

Marco B.
MB
Book Author
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about MSP360 Backup?

The platform keeps improving, new features and great support. Overall, if you're looking for anything cloud backups, do not go anywhere else. Simple to implement and integrate the software. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

You need to be a littl tech savvy to know what all the features are used for. However, it doesn't take long if you're famliar with cloud backups. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about MSP360 Backup?

The ability to manage mutiple endpoints backup from a single console. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Support is bad and updates often create new problems Review collected by and hosted on G2.com.

DC
IT support coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about MSP360 Backup?

Setting up MSP360 was a breeze, a couple of clicks and you have the agent installed and running on any machine you want to backup Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

License management was a little confusing, it would be easier to just get a one-key fits all kinds of machines. Review collected by and hosted on G2.com.

SG
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about MSP360 Backup?

This is a great product and use it to backup all of our customers data! They are constantly updating the product and their support is fast. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

I cannot really think of any kind of downside. Review collected by and hosted on G2.com.

SA
CEO & Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about MSP360 Backup?

MSP360 Standalone Backup offers easy setup, reliable performance, and flexibility. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

One downside of MSP360 Standalone Backup is its complex pricing structure, which can be difficult to navigate. Additionally, the interface could be more user-friendly for beginners. Review collected by and hosted on G2.com.

Sebastian L.
SL
Head of Key-Accounts
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about MSP360 Backup?

The desktop backup software is really easy to use, I didn't have any problems so far. Backups are set up within minutes. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

I didn't have any problems yet! Maybe the UI could look a little bit better. Review collected by and hosted on G2.com.

AR
Analyst IT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about MSP360 Backup?

It is a very intuitive and easy-to-use platform. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

It has very little customization of the portal and its agents Review collected by and hosted on G2.com.