167 out of 168 Total Reviews for Moxo
Overall Review Sentiment for Moxo
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The Moxo team and their support throughout the sales and implementation process was outstanding. The platform was quick to setup. The platforms simplistic and intuitive design are excellent. Review collected by and hosted on G2.com.
Nothing stands out as a major negative of Moxo. Review collected by and hosted on G2.com.
The team at Moxo is probably the most helpful and supportive team that I have met while enabling a software over my 15 year career in marketing. the team was ready to help with an question we had and ready to make adjustments to suggestions.
Our cleints love the software as much as we do. We now ahve an individual space for each client and can send our emails direclty to it for approvals. Along with blogs, page corrections and anything else we need approved or have a question on.
I would recommend this software to any digital agency Review collected by and hosted on G2.com.
Be able to send reminders before and past due dates, also selecting how they are notified - email, push or text messages would be great. Review collected by and hosted on G2.com.
These guys are so amazing! The best part of Moxo is pretty much everything. The speed, the support, and how easy it is to implement the software with my crew, besides the endless ones we tried previously. I use this for every event production we do and commercial video or photo production project. Moxo has given structure to our process, workflow with clients, and staying organized. Review collected by and hosted on G2.com.
More native automation or support for AI implementation would be great. However, This works with Zapier, Gmail, and Hubspot, so there are already many options. Nothing to dislike about Moxo. Review collected by and hosted on G2.com.
The possibility of having everything integrated in a single place, such as chat, mobile app, flow monitoring, etc. Review collected by and hosted on G2.com.
I still feel there is a lack of automation in the flows, such as the possibility of following parallel flows based on conditions or even more automation/integration with other applications Review collected by and hosted on G2.com.
It has many useful functions included in MOXO platform that makes paying for other services for video calls, scheduling, signature, etc. obsolete. Customer support is incredible as well, very responsive and professional. Review collected by and hosted on G2.com.
Have not seen anyting that I dislike yet. It may be that the current MOXO features meet all the needs that we have as a smaller size consulting company. If there is one small item that may need improvement is to allow the MOXO phone app to access the Content Library. For me, it isn't a big issue, but I can see how others might want that feature in the future. I am content having a simplified phone app without much clutter, and enjoy accessing the whole content on my laptop. Review collected by and hosted on G2.com.
We love that we now have the ability to communicate with our clients and streamline our processes in one place. Review collected by and hosted on G2.com.
There are minor features that we would like to have that would make it a little easier to visualize our processes/workflows. Review collected by and hosted on G2.com.
The people we have worked with at Moxo have been friendly, accomodating, supportive and helpful. We really appreciate working with our account rep Abi who is very communicative and follows up as needed. Abi has passed on feedback to their dev team to work on platform updates/changes for us. The platform is flexible and easy to work with. Review collected by and hosted on G2.com.
We are still getting a handle on the terminology (its a bit confusing) such as flow vs. workflow space and client vs. contact. We are working with Abi to see if there is a way we can customize messaging via auto-emails to clients since all of them appear similar in an inbox. Review collected by and hosted on G2.com.
* Easy to setup and adjust onboarding steps for clients.
* Great range of functionality (video meeting, calendar, e-sign, forms).
* Flexibility in implementation (require review on acknowledgement steps, skip sequence on document upload steps etc.) Review collected by and hosted on G2.com.
* Greater level of customisation in steps would be a bonus.
* Conditional logic for steps would unlock significant capacity to automate customisation of onboarding flows. Review collected by and hosted on G2.com.
