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Motadata ServiceOps
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Motadata ServiceOps
By Mindarray Systems
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4.6 out of 5 stars
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Motadata ServiceOps Reviews & Product Details

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DJ
EMS Admin
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Motadata ServiceOps?

Ticket & asset management which is very crucial part of our state data centre project Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Currently service Ops can have a feature of different dashboard with live monitoring of incident calls where it refreshes it self every 30 sec so as to meet our SLA . Review collected by and hosted on G2.com.

What problems is Motadata ServiceOps solving and how is that benefiting you?

Asset management at one place with accurate information as asset in data centre is a crucial part along with every minute details. Review collected by and hosted on G2.com.

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Motadata ServiceOps Overview

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What is Motadata ServiceOps?

Motadata ServiceOps is an ITIL compliant IT Service Management platform built on DFIT (Deep Learning Framework for IT Operation). It is an AI-enabled platform that empowers IT organizations to rapidly adopt changes across People, Processes, and Technology to significantly improve service delivery in the era of digital transformation. Motadata ServiceOps, a unified platform, includes PinkVerify certified Service Desk, Asset Manager, and Patch Manager to streamline business processes across the organization without needing third-party tools.

Motadata ServiceOps Details
Discussions
Motadata ServiceOps Community
Languages Supported
English
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Product Description

Deliver Intelligent & Reliable IT Service for Digital Infrastructure

Seller Details
Seller
Mindarray Systems
Year Founded
2010
HQ Location
Ahmedabad, India
Twitter
@MindArraySystem
163 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Description

MindArray Systems provides IT performance management suite, Minder, for business and organizations to monitor & analyze performance across complete IT infrastructure. Driven by innovation, we're built from ground up to provide next generation IT management. Minder is cost effective solution, easy to install & configure to get vital stats of IT infrastructure within 30-Minutes. It automatically discovers, analyzes entire infrastructure & produces Unified dashboard with comprehensive information and statistics.

Key highlights: Unified monitoring & dashboard across network, server, applications and VMs, cloud, remote & distributed deployments; RCA; Topology; 700+ out-of-the-box reports & widgets; schedulers; Asset management; Log, BSM & SLA compliance; NetFlow data analyzer.

We're a team on a mission. We're determined to create technologies that facilitate you to regain business agility.
Connect with us at....

AG
Overview Provided by:
Amartya Gupta

Recent Motadata ServiceOps Reviews

SK
Sai Kumr K.Mid-Market (51-1000 emp.)
4.0 out of 5
"Motadata asset management"
Motadata Asset Management is makes it easy to track and manage assets, and detailed reporting and real-time updates
Read more
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"easier to manage our IT inventory."
The user interface is intuitive, and the asset tracking
Read more
NK
Nitesh K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Motadat ITSM is an exceptionally efficient ticketing tool"
Asset management, ticketing functionality, automated workflow management, and customizable features. The implementation experience was good, and it...
Read more
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Motadata ServiceOps Media

Motadata ServiceOps Demo - Asset Management
Motadata ServiceOps Asset Manager is an ITIL compliant PinkVerify Certified ITAM solution that helps organizations to automate the end-to-end life cycle of both IT and Non-IT assets distributed across different geolocations.
Motadata ServiceOps Demo - Change Management
Systematically, management changes across an organization adhering to ITIL defined processes.
Motadata ServiceOps Demo - Problem Management
Do effective root cause analysis with the right context.
Motadata ServiceOps Demo - Incident Management
An ITIL aligned solution that detects incidents, analyzes the cause, and implements corrective actions.
Motadata ServiceOps Demo - Conversational AI
Automate responses to know issues using our advanced AI.
Answer a few questions to help the Motadata ServiceOps community
Have you used Motadata ServiceOps before?
Yes

20 out of 21 Total Reviews for Motadata ServiceOps

4.6 out of 5
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20 out of 21 Total Reviews for Motadata ServiceOps
4.6 out of 5
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20 out of 21 Total Reviews for Motadata ServiceOps
4.6 out of 5
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Motadata ServiceOps Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Motadata ServiceOpsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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NK
Network Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Motadata ServiceOps?

Asset management, ticketing functionality, automated workflow management, and customizable features. The implementation experience was good, and it's easy to access and use. Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Some features are hard to understand at first, and integrating with third-party software can be challenging. Review collected by and hosted on G2.com.

What problems is Motadata ServiceOps solving and how is that benefiting you?

Efficient Asset Management which help to track all IT assest and it's details,Ticketing Functionality handling IT service requests making it more efficient, automated workflow management reduces manual tasks and many customizable features as well. Review collected by and hosted on G2.com.

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SK
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Motadata ServiceOps?

Motadata Asset Management is makes it easy to track and manage assets, and detailed reporting and real-time updates Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Motadata Asset functionality is good,more integration options with third-party tools Review collected by and hosted on G2.com.

What problems is Motadata ServiceOps solving and how is that benefiting you?

makes it easy to track and manage assets, Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Motadata ServiceOps?

The user interface is intuitive, and the asset tracking Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Improving the ease of installation for macOS Review collected by and hosted on G2.com.

What problems is Motadata ServiceOps solving and how is that benefiting you?

racking and managing IT assets across the company, including hardware and software inventory, allocation,Motadata ServiceOps provides a centralized platform that helps us keep a clear inventory of hardware and software. Review collected by and hosted on G2.com.

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SM
Sr. Manager - IT
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Motadata ServiceOps?

we liked their excellent support for configuring Apps like Helpdesk, Asset and patch management Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Nothing to dislike their services and support Review collected by and hosted on G2.com.

What problems is Motadata ServiceOps solving and how is that benefiting you?

they make very simple and supportive for asset management lifecycle along with Patch management ops. Review collected by and hosted on G2.com.

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NR
Manager IT
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Motadata ServiceOps?

flexibile feature and configuration as per requirement. Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Asset module needs to be improve. Asset uploading format is difficult. Review collected by and hosted on G2.com.

What problems is Motadata ServiceOps solving and how is that benefiting you?

easy ticketing system which help analys organisation issue. Review collected by and hosted on G2.com.

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Arti K.
AK
Project Support Coordinator
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Motadata ServiceOps?

Prompt Response , Supportive team, Best Solutions Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

There is nothing to dislike as services were good. Review collected by and hosted on G2.com.

What problems is Motadata ServiceOps solving and how is that benefiting you?

My business problem was the management of the tickets for client location which got resolved by using motadata tool Review collected by and hosted on G2.com.

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AV
Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Motadata ServiceOps?

Efficient data managment and powerful analytics. Seamless integrationcapabilities. Reliable performance and excelent customer support. Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Some users may find that ServiceOps lacks comprehensive insights for driving IT transformation. Enhanced analytics and reporting could address this limitation Review collected by and hosted on G2.com.

What problems is Motadata ServiceOps solving and how is that benefiting you?

improving incident management, and providing a unified platform for IT service management. Its benefits include increased efficiency, reduced costs, and better alignment with business goals Review collected by and hosted on G2.com.

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MP
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Motadata ServiceOps?

Fantastic UI and easy to create automation workflows Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

There is a learning curve to understand all the modules Review collected by and hosted on G2.com.

What problems is Motadata ServiceOps solving and how is that benefiting you?

Quick TAT for issue resolution.

Proper SLA management.

Professional asset management. Review collected by and hosted on G2.com.

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KM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Motadata ServiceOps?

For the past 2 years we are using the product. It is very useful to us. Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

We are happy with Motadata.So that no dislike to us. Review collected by and hosted on G2.com.

What problems is Motadata ServiceOps solving and how is that benefiting you?

We can check CPU,Memeory, Disk Utilization based on that we can take the action Review collected by and hosted on G2.com.

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DS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Motadata ServiceOps?

Flow mapping, Reporting & dashboard view Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Should give more option on deshboard & punching the ticket Review collected by and hosted on G2.com.

What problems is Motadata ServiceOps solving and how is that benefiting you?

day to day ticket getting genrated by users Review collected by and hosted on G2.com.

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Pros and Cons Details
Motadata ServiceOps