Monitoring Alerts Reviews & Product Details

This is one of the only modernized software that I have used. I love that it gives me views of different markets and a good overall view of where you stand as a company. Review collected by and hosted on G2.com.

It is a very complex software and it took me a long time to fully get used to the way that it works. Review collected by and hosted on G2.com.

Monitoring Alerts is very sophisticated and I really appreciated its modularity. We used to use it for media monitoring/analytics and we also played around with reputation analytics tool, which can give you some bigger picture of where you stand, however it all depends on the quality of data, hence it’s not always reliable for smaller companies for instance. But if it’s used well, then you can benefit from it while creating your marketing and communication strategy. Review collected by and hosted on G2.com.

Since it’s very complex, I fully understand that this product is structured the way it is, however sometimes I had “messy” feeling and spend some extra time finding what I was looking for, i.e. in media analytics tool. Sometimes we had issues with relevancy of the inputs shown. Review collected by and hosted on G2.com.

What we like best about Monitoring Alerts is its ability to monitor alerts and notify us of any updates, news, and announcements in the industry we are working in using specific metatags and keywords in a general local area. This allows us to monitor anything, both good and bad happening in our industry of work (healthcare) in an easy to use, simplified platform. Review collected by and hosted on G2.com.

We have little to dislike about Monitoring Alerts. We have not experienced a lot, if any, downsides using this tool. It has helped us more than become a burden. The only day to day annoyance would probably that we get constant updates that sometimes does not have anything to do with us. This is not Monitoring Alert's fault, but rather the content it is retrieving includes general metatags and keywords that pick up alerts that are of no use to us. Review collected by and hosted on G2.com.

The upside is that I'm guaranteed to not miss placements that I may have previously overlooked through Google or other search engines. Review collected by and hosted on G2.com.

The downside to using it is purely selfish insofar as I would love to be able to receive alerts in real time and there is sometimes a lag in delivery of placements. Not necessarily a flaw in the service, but in this on-demand world we live, it is something we come to expect. Review collected by and hosted on G2.com.

I like that I can immediately start Resolving Incidents faster and it minimizes downtine I like that it reduces the Break-Fix Cycle. Essential Diagnostics Across the Toolchain to Identify Critical Issues. I like that you can start a free trial and It has Alert Automation. And on call scheduling Review collected by and hosted on G2.com.

Nothing that I can think of. It really is a great it system Review collected by and hosted on G2.com.

I appreciated that I could try the software for two weeks with the benefit of technical assistance during the period. It was very helpful. Review collected by and hosted on G2.com.

I have no complaints. I did not purchase the software because we are determining whether it would work with our existing programs. Review collected by and hosted on G2.com.

I really like that I can receive total visibility into this software's performance. I also enjoy tracking and monitoring our business' transactions in real time, receiving alerts and identifying issues before they impact significantly, and diagnosing and fixing problems fast is a helpful feature as well. Review collected by and hosted on G2.com.

I think the interface could be a lot cleaner. It runs well, though. Review collected by and hosted on G2.com.

The ability to use the alerts to make real time as well as just in time decisions. Review collected by and hosted on G2.com.

I would like further integration with existing social media platforms and apps. Review collected by and hosted on G2.com.

I like keeping track of our clips electronically and keywords as well. Review collected by and hosted on G2.com.

Sometimes it's difficult to separate out the categories depending on the nature of the alert. Review collected by and hosted on G2.com.

The reports are broad and delivered on time. Review collected by and hosted on G2.com.

It's incredibly hard to get the monitoring tools to be comprehensive enough that you catch only what you want - we've never NOT missed coverage and we are always having to add thigns in and apologize to clients. Review collected by and hosted on G2.com.