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MONEI Reviews & Product Details

Mario S.
MS
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about MONEI?

Customer service. They helped us a lot. Review collected by and hosted on G2.com.

What do you dislike about MONEI?

Nothing. I haven't had any problem with Monei. Review collected by and hosted on G2.com.

Recommendations to others considering MONEI:

I highly recommend it, it is very easy to use and they do not restrict you by the type of product you sell. Review collected by and hosted on G2.com.

What problems is MONEI solving and how is that benefiting you?

I haven't had any problem. Review collected by and hosted on G2.com.

MONEI Overview

What is MONEI?

MONEI’s payment gateway solution is the choice of many European-based e-commerce companies. Its architecture won Amazon’s AWS Startup Architecture of the Year Program (Iberia region). MONEI simplifies digital payments so online businesses can accept all major and alternative payment methods in a single platform. Its serverless payments solution allows e-commerce merchants to scale and process a high volume of transactions. MONEI’s dynamic pricing model helps users save money. As merchants sell more, their transaction fees decrease. MONEI’s smart routing engine allows for multiple acquirers, decreasing the likelihood of declined transactions and lost sales. Online store owners can quickly and easily plug-in with Shopify, WooCommerce, Wix, and other popular e-commerce platforms or use MONEI’s API and dev documentation to integrate with their custom website. Here's how we help e-commerce businesses: ✅Online payments ✅Customer preferred payment methods — credit cards, digital wallets, and Bizum ✅Multiple acquirers and processors ✅Payment security — PCI DSS compliant, 3D Secure, and tokenization ✅Verified merchants enjoy 1-day payment settlements ✅Easy integration with e-commerce platforms and custom websites with MONEI’s API ✅Real-time sales analytics via your customer dashboard ✅Merchant support for all available MONEI payment methods ✅In-person Bizum payments with MONEI QR

MONEI Details
Discussions
MONEI Community
Languages Supported
English, French, Italian, Dutch, Portuguese, Russian, Spanish
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Product Description

MONEI lets e-commerce merchants accept all major payment methods in a single platform.


Seller Details
Seller
MONEI
Year Founded
2015
HQ Location
Barcelona, ES
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®

AS
Overview Provided by:

Recent MONEI Reviews

Ricardo M.
RM
Ricardo M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Improvement of Conversion"
The simplicity and how easy it is for my clients to buy. They also feel very secure when paying. Very easy to implement and exceptional help.
Mario S.
MS
Mario S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Our experience with Monei is very good. I totally recommend it."
Customer service. They helped us a lot.
Adrian G.
AG
Adrian G.Small-Business (50 or fewer emp.)
0.0 out of 5
"Customer Service Terrible"
The service as a product is quite good.
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0 people requested security information

MONEI Media

MONEI Demo - Custom Payments Page
Use your domain and customize the appearance of your checkout page.
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14 out of 15 Total Reviews for MONEI

4.5 out of 5
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14 out of 15 Total Reviews for MONEI
4.5 out of 5
14 out of 15 Total Reviews for MONEI
4.5 out of 5

Overall Review Sentiment for MONEIQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Ricardo M.
RM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about MONEI?

The simplicity and how easy it is for my clients to buy. They also feel very secure when paying. Very easy to implement and exceptional help. Review collected by and hosted on G2.com.

What do you dislike about MONEI?

For now everything is going well, so I have nothing to say against it. Review collected by and hosted on G2.com.

What problems is MONEI solving and how is that benefiting you?

Customers often do not want to provide their card details, with Monei this does not happen. Review collected by and hosted on G2.com.

Marc M.
MM
CEO & Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MONEI?

Been using MONEI for years and all we can say It's that their platform, payment balancing and storefront design are great for increasing conversion. Review collected by and hosted on G2.com.

What do you dislike about MONEI?

Nothing for now, all good! Plus the onboarding is automated so you don't need to contact support (which is very helpful btw) Review collected by and hosted on G2.com.

Recommendations to others considering MONEI:

Cheaper commission fees, and less declined payments Review collected by and hosted on G2.com.

What problems is MONEI solving and how is that benefiting you?

Payment processing is easy with MONEI. Connecting the payment gateways and deciding wether to use one or another is a must have for any ecommerce Review collected by and hosted on G2.com.

Adrian G.
AG
IT MANAGER
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about MONEI?

The service as a product is quite good. Review collected by and hosted on G2.com.

What do you dislike about MONEI?

But customer service is terrible, they don't help you and leave you to your fate, we started using it on Shopify and went back to Shopify Payments for this reason. Additionally, charging €35 for each transaction day is quite bad, I prefer commission per sale. Review collected by and hosted on G2.com.

What problems is MONEI solving and how is that benefiting you?

As far as I know, benefit, like benefit none, only the convenience of integration with Redsys, but if I had other software, I would use other better payment integrators. Review collected by and hosted on G2.com.

Víctor C.
VC
E
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MONEI?

What I like the best are its low fees. I didn't find a platform with such low fees. And the client support is really nice, you can always call them and they will answer. Review collected by and hosted on G2.com.

What do you dislike about MONEI?

Sometimes it's difficult to adjust the fees, but only at the beginning. Review collected by and hosted on G2.com.

What problems is MONEI solving and how is that benefiting you?

I was not able to connect my bank to shopify, but now with monei I can dot, and with very low fee Review collected by and hosted on G2.com.

JG
ecommerce Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about MONEI?

Working with MONEI has been all advantages, it has given us more peace of mind, security and savings compared to other payment gateways. Not only their platform is super easy to use, but also the customer service is perfect!

I am very satisfied and I totally recommend them. Review collected by and hosted on G2.com.

What do you dislike about MONEI?

In my view it would be nice to improve the look and feel of the dashboard. Review collected by and hosted on G2.com.

Recommendations to others considering MONEI:

Working with MONEI has been all advantages, it has given us more peace of mind, security and savings compared to other payment gateways. Not only their platform is super easy to use, but also the customer service is perfect!

I am very satisfied and I totally recommend them. Review collected by and hosted on G2.com.

What problems is MONEI solving and how is that benefiting you?

Integration with my e-commerce and ERP integration Review collected by and hosted on G2.com.

Jordi M.
JM
Profesor asociado - Marketing online y ecommerce
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about MONEI?

Monei is an economical and easy-to-install platform. Its support is efficient and very agile in resolving issues. Its integration with Shopify is very good and allows for cost reduction compared to Shopify Payments and accepting Bizum as a payment method. Review collected by and hosted on G2.com.

What do you dislike about MONEI?

For the moment, we have not had any problems with Monei. Review collected by and hosted on G2.com.

What problems is MONEI solving and how is that benefiting you?

Better commissions than Shopify Payments or other platforms, better service when we have had issues, and the possibility of integrating multiple solutions into a single platform. Review collected by and hosted on G2.com.

Nathalie D.
ND
Gérant principal
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about MONEI?

Monei is now completely integrated with my WooCommerce solution. It allows you to pay in instalments, via Paypal and of course via credit cards. It is an ally to do business serenely. Review collected by and hosted on G2.com.

What do you dislike about MONEI?

The rates in Andorra are not equivalent to those in France and Spain. Let's hope it happens. Review collected by and hosted on G2.com.

Recommendations to others considering MONEI:

You should try and really have a look, the interface is easy Review collected by and hosted on G2.com.

What problems is MONEI solving and how is that benefiting you?

Integration with WooCommerce to be able to sell my courses online Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MONEI?

La atención recibida por parte de Rocio cada vez que he tenido una duda. Y por otro lado el servicio que puedo dar a mis clientes en mi web, es fácil y rápido. Review collected by and hosted on G2.com.

What do you dislike about MONEI?

La verdad, no tengo nada que decir, todo es correcto, funciona muy bien, la integración fue fácil y rápida. No veo que haya algo que mejorar, todo está bien. Review collected by and hosted on G2.com.

What problems is MONEI solving and how is that benefiting you?

No he tenido ningún problema hasta ahora y ya llevo tiempo con Monei, evidentemente es una ayuda tenerlo en la web para ser más productivo. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about MONEI?

Customer payments are in our bank account on the same day or the next day.

Customer service was really brilliant during the implementation.

This system allows the acquisition of payments through the Redsys virtual TPV

This system allows payments through spanish Bizum Review collected by and hosted on G2.com.

What do you dislike about MONEI?

The fees initially informed were not those applied to the invoice, surprising us with a high-risk rating for our sales (we sell CBD oil, but this product is not the only one we sell), which represented an increase of 5% of all our sales. Review collected by and hosted on G2.com.

Recommendations to others considering MONEI:

If you don't sell CBD or any product that could be clasified as High Risk, MONEI is a good partner. Review collected by and hosted on G2.com.

What problems is MONEI solving and how is that benefiting you?

Acquistion of customer payment methods

Allow VISA, MASTERCARD, Bizum, Paypal Review collected by and hosted on G2.com.

Verified User in Alternative Medicine
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MONEI?

Easy integration and customer service to solve problems Review collected by and hosted on G2.com.

What do you dislike about MONEI?

the penalization of the legal cannabis companies with very high fees Review collected by and hosted on G2.com.

What problems is MONEI solving and how is that benefiting you?

payment gateway Review collected by and hosted on G2.com.