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What are the features of help desk software?
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common question.
common question.
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Pinned by G2 as a
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common question.
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Following our January 2023 webinar, we promised releasing a public board where our best product advocates (You!) can vote on the features and functionalities that will serve you the most. Today, we present you our Product Roadmap 2023 board:
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G2
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common question.
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i suggest to team working on Graphical reporting fo Help Desk Tickets.
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If there was a way to see how many tickets were created/closed within a week, within a month, and then on top of that allowing for a more detailed view as in which tickets were emergent, urgent, normal, or low in priority
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