MoEngage Reviews (525)

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Reviews

MoEngage Reviews (525)

View 2 Video Reviews
4.5
525 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and powerful segmentation capabilities of MoEngage, which simplify campaign management and enhance customer engagement. The platform's robust analytics and automation features help businesses effectively target their audiences and optimize marketing strategies. However, some users note that the interface can be slow at times, particularly when handling large datasets.

Pros & Cons

Generated from real user reviews
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Nandita M.
NM
Nandita M.
Marketing Manager
Enterprise (> 1000 emp.)
"Best CRM platform"
5/5
What do you like best about MoEngage?

Coming from first hand experience, Moengage is the Best CRM platform. Their features, UI design, the product overall is user friendly with access to multiple form of communication. Their team is also always there to assist us in any road blocks and update us about industry trends/ new features etc. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

Moengage is an amazing platform, however it's only available in the desktop version. A mobile version could also be helpful here. Review collected by and hosted on G2.com.

David  N.
DN
David N.
Senior Director, Digital Product & Marketing
Small-Business (50 or fewer emp.)
"Very powerful, lots underneath the hood."
5/5
What do you like best about MoEngage?

It is an incredibly powerful CRM tool, allowing power users to create very customized user flows and automations.

Their account management team is superb -- incredibly responsive and very dedicated to helping their clients succeed.

Their product and tech team do a great job of soliciting customer feedback and incorporating that feedback quickly onto the platform. I am really impressed with how quickly they can add new enhancements. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

It's designed for power users so offers a lot of flexibility and customizations along a large number of dimensions. This brings with ith a pretty steep learning curve. However, it's absolutely worth spending the time to get to know its functionality, because you'll get a lot of ROI for your time. Review collected by and hosted on G2.com.

Ajeth G.
AG
Ajeth G.
Digital Marketing
Small-Business (50 or fewer emp.)
"This tool enables us to achieve exceptional customer engagement."
5/5
What do you like best about MoEngage?

I like the user-friendly interface in MoEngage where we won't need more technical expertise. Right from scheduling a Campaign, Analytics, Monitoring, Automation and delivering a personalized message the interface is so easy to work. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

Email Spam rate deduction is not so accurate in this they need a more space for improvement. Review collected by and hosted on G2.com.

Rajat J.
RJ
Rajat J.
Mid-Market (51-1000 emp.)
"I've been using Moengage for about 5 years now with 2 different B2C big ventures."
5/5
What do you like best about MoEngage?

And best thing, i would say about the tool updates basis the new marketing opportunities you can think of via communications. And when you discuss with moengage team, and you hear that its already in pipeline. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

As such i don't feel any. But yeah, I think if moengage can add something to make it more easy onboarding of the tool to the client is self integerated channels and provide Email/SMS/Whatsapp services too.

Because as a client, it becomes a big task, integerating all different vendors onto the tool. Review collected by and hosted on G2.com.

221912101043 R.
2R
221912101043 R.
ASSISTANT PROFESSOR
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Engagement Intelligence"
5/5
What do you like best about MoEngage?

It has so many features which makes everyone to engage easily and retain effectively. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

It is expensive and the Initial Integration of It is bit Challenging. Review collected by and hosted on G2.com.

MK
Mahesh K.
Business Analyst
Mid-Market (51-1000 emp.)
"Had a good experience to use MoEngage for push notifications."
5/5
What do you like best about MoEngage?

Push notification, Report Analysis , Creating Dashboards. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

No, there is noting to like disliking moengage. Review collected by and hosted on G2.com.

Venkata Harish Kumar V.
VV
Venkata Harish Kumar V.
Manager, CRM Automation
Small-Business (50 or fewer emp.)
"Best Marketing Automation Platfrom"
5/5
What do you like best about MoEngage?

The UI is so easy to understand and simple. Ease of implementation and integration with other tolls and their Customer support is very good. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

Some features are only restricted to only some capaigns or flows. Review collected by and hosted on G2.com.

KC
Kavya c.
Business Analyst
Mid-Market (51-1000 emp.)
"Using Moengage was so helpful reach our business in reaching out to our Customers."
5/5
What do you like best about MoEngage?

To create a multiple Campagins and crating Segment mails to our useres , also it soo easy to craete a Dashboards and get detailed Reports of campaign and Users Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

There is nothing to dislikeing the MoEngage, this tool is so user frendely. Review collected by and hosted on G2.com.

SJ
Shubham J.
Assistant Manager
Small-Business (50 or fewer emp.)
"Amazing Platform with Advance Features"
4.5/5
What do you like best about MoEngage?

MoEngage has the most advanced segmentation of campaign and Analytics reports and targets the customer Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

I haven't found anything yet to dislike this platform. Review collected by and hosted on G2.com.

Prateek P.
PP
Prateek P.
Product Manager
Mid-Market (51-1000 emp.)
"MoEngage helped us getting more Qualified leads for our Sales team to work upon."
5/5
What do you like best about MoEngage?

We were provided excellend customer support and the no of features offered are also suited to our business and is scalable. The tutorials are helpful for self learning Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

Could not find Any Dislikes about MoEngage Review collected by and hosted on G2.com.