MoEngage Reviews (525)

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Reviews

MoEngage Reviews (525)

View 2 Video Reviews
4.5
525 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and powerful segmentation capabilities of MoEngage, which simplify campaign management and enhance customer engagement. The platform's robust analytics and automation features help businesses effectively target their audiences and optimize marketing strategies. However, some users note that the interface can be slow at times, particularly when handling large datasets.

Pros & Cons

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Khuteja Tul K.
KK
Khuteja Tul K.
Senior Executive
Mid-Market (51-1000 emp.)
"Polite , Kind & always ready to help out during any problem."
5/5
What do you like best about MoEngage?

MoEngage offers amazing services, including the support team and the Account handler. The Account handler helps with all integration aspects which is good. The Features available to work on are amazing & proper detailed information on each feature is available. They are always ready to explore new options and friendly enough to help with every problem. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

I do not dislike anything until now in MoEngage. Review collected by and hosted on G2.com.

Charisma Rahmat P.
CP
Charisma Rahmat P.
Senior CRM Specialist
Mid-Market (51-1000 emp.)
"Moengage Review"
4/5
What do you like best about MoEngage?

Moengage is a great tool for entry level CRM officer as it offers straight forward UI/UX . The flow set up is pretty straightforward if we want to implement a basic logic. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

It requires tech help for when we want to update user's profile with the latest data according to the flow we've created. Review collected by and hosted on G2.com.

HK
Harsha Vardhan K.
Software Engineer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Enhancing the customer behaviour and increasing business oppurtunities"
5/5
What do you like best about MoEngage?

Moengage provides user segmentation, by using this we can engage customer from multiple channels, we can analyse the customer data for further steps for marketing, it is easy to use for anyone more over the CSM is also good, we are using it on daily bases. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

It is little difficult to implement and comapared to other tools it is little expencive for small businesses. Review collected by and hosted on G2.com.

Kishan R.
KR
Kishan R.
Growth Manager - Derivatives & MTF product
Enterprise (> 1000 emp.)
"I am using Moengage day in and day out as a part of Growth team. I do data and campaign analysis."
4.5/5
What do you like best about MoEngage?

- Data Analysis is very easy.

- Support is superb.

- New feature request are delivered pretty fast. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

- There are a lot of issues related to In-App campaigns which needs to resolved at product level on priority as it is the most useful channel for my business.

- Flutter support can be improved. Review collected by and hosted on G2.com.

Jayaprakash A.
JA
Jayaprakash A.
Product Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"MoEnagage is very useful tool for Empowering personalized marketing for the brands"
5/5
What do you like best about MoEngage?

Im closley working with key metrics and analysing Daily Active, Analysing Customer behaviour, for this task MoEngage plays a major role personalized marketing through multi channel enagagment Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

I Really don't have any dislike about MoEngage we can utlize this tool to get the maximum out of it Review collected by and hosted on G2.com.

Aditya S.
AS
Aditya S.
Mid-Market (51-1000 emp.)
"Moengage is really helpful tool with an even better off-tool experience."
4.5/5
What do you like best about MoEngage?

Automation which has significantly improved our efficiency, the quick responses from the customer support team, assistance by the designated CSMs with their experience and vast knowledge of various aspects like industries, A/B testing etc & are most helpful, the workshops are engaging and always teach something new, also allowing us to network within an outside our industries. The implementation & integration of new features on regular basis. I personally find the overall look and feel of the tool very easy to use and navigate through or explore. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

The loading time taken by the pages to load new data can be improved in my opninion. The campaign editing tools integrated into in this software can be enhanced and maybe made a little more modern feel. Review collected by and hosted on G2.com.

Amit K.
AK
Amit K.
CTO
Mid-Market (51-1000 emp.)
"Moengage For marketing notifications and banners"
5/5
What do you like best about MoEngage?

Minimal intervention once it has been integrated. Event integration is awesome you can get live events and analyse the same through their dashboard. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

Some android devices might not get notifications which should be solved. Review collected by and hosted on G2.com.

FK
Frisly K.
Customer Relationship Management (CRM) Officer
Mid-Market (51-1000 emp.)
"MoE Review - AstraPay (April 2024)"
5/5
What do you like best about MoEngage?

Every week, there is always a weekly review where the MoE Account Executive (AE) conveys features that can be optimized to increase AstraPay's user engagement. Additionally, every quarter, they also hold a QBR Review, which is very informative and insightful as they share about our performance/achievements during a certain period and provide recommendations or insights that can be beneficial to improving our performance or achieving KPIs. Furthermore, the AE is very responsive and easy to reach, which is very helpful if we experience any issues in operating MoE as we use MoEngage in daily basis. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

So far, everything is all good. There's nothing to dislike. Review collected by and hosted on G2.com.

Harish Kumar C.
HC
Harish Kumar C.
Business Analyst.
Small-Business (50 or fewer emp.)
"Using MoEngage was so user friendly, and was helped us in marketing."
5/5
What do you like best about MoEngage?

It was most helpful in creating customized dashboards for campaigns and analyzing user behavior and following up on Acquisitions, get all summaries in reports. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

I don't dislike MoEngage, because it is so simple and user-friendly. Review collected by and hosted on G2.com.

Danish Ali K.
DK
Danish Ali K.
Senior Associate
Mid-Market (51-1000 emp.)
"MoEngage support us across crm activities"
5/5
What do you like best about MoEngage?

I like the most about MoEngage is users targeting and their customer support. also it is very easy to operate. Review collected by and hosted on G2.com.

What do you dislike about MoEngage?

MoEngage doesn’t support RCS or email annotation yet. we still facing the issue to send communication with 3rd party tool. Review collected by and hosted on G2.com.