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103 MoeGo Reviews
Overall Review Sentiment for MoeGo
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Incredible UI, features and support. Very few things need further development. They have all of the basics covered Review collected by and hosted on G2.com.
Not being able to assign multiple service areas to one groomer/van is a nuissance. There is also no KPI dashboard available for appointments made today, last week vs prior week, etc. Review collected by and hosted on G2.com.
24 hour support. Ease of use continually adding new features. Review collected by and hosted on G2.com.
We love
Everything. The only festire we'd like added is for grooming times being able
To be individualized for each groomer. . Review collected by and hosted on G2.com.
I love the online booking and the customer support. Review collected by and hosted on G2.com.
I wish it was more affordable . Having multiple locations it's extremely pricy. I wish they would recognize that and lower the cost. Financially everything is so expensive right now. Review collected by and hosted on G2.com.
I love being able to save client info including photos, message clients directly, the automatic texts that go out, and ability to see previous services Review collected by and hosted on G2.com.
I wish there was a way to assign certain staff to add ons. Review collected by and hosted on G2.com.
Online Booking for customers. This helps the business alot. Support is always helping as much as they can. Review collected by and hosted on G2.com.
The constant updating and the glitches. It makes it difficult to keep up. Support helps as much as they can but lately it seems that everything is going to there tech department to be solved but the problems are still there. Review collected by and hosted on G2.com.
Using MoeGo for my in-home grooming services is so helpful! The 2way messages and reminders help me communicate with my clients without closing my personal phone number. The calendar and booking is super user friendly and easy. The client portal is helpful for clients to see their recurring schedule and past appointments. Taking payments is a breeze! Great software!! Review collected by and hosted on G2.com.
I wish it didn't cost so much and processing fees for taking payments is costly too. However they are at market rates and for all the features and support you get what you pay for. Review collected by and hosted on G2.com.
Love how supportive their support team has been. The new updates have been great and I can't wait to see what else they come up with. Their automatic recurring schedules have been a life saver! Review collected by and hosted on G2.com.
I wish the issues our team has brought up to MoeGo was fixed faster, but understand that their list of things that need to be done is long. A huge issue is cash tips not being categorized separately. Review collected by and hosted on G2.com.
