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Mobiz customer service is the number one thing I can praise. There is an entire team I have been introduced to and become intimiately familiar with. Moreover, the deliverability of messages is top notch. Overall the experience with this company has been A+ Review collected by and hosted on G2.com.
Nothing at all. Very pleasant experience from the beginning and still going strong. Review collected by and hosted on G2.com.
28 out of 29 Total Reviews for Mobiz
Overall Review Sentiment for Mobiz
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It's easy to use, it gives us the ability to create eye catching messages that keep our members engaged. It is also easy to use on a mobile device. The customer service is excellent! I use it just about daily, and it was super easy to get started. Review collected by and hosted on G2.com.
the only thing I don't like is when I want the text to be white, I have to create it in black to read it, then change the color back to white. It's a really small complaint. Oh- one other thing- I wish people could add their names to the database without having to manually add them. Review collected by and hosted on G2.com.
What are most about Mobiz is there customer service. They're always there to help me and make sure I understand how to best meet the needs of my customers. Technology is constantly changing and Mobiz has tought me how to reach my customers in this new era. Review collected by and hosted on G2.com.
I think it's too many steps needed to send out a text I think the system can be streamlined to the point that there's only one less step. Review collected by and hosted on G2.com.
They are quick to respond to our questions and happy to help. Easy to use. Implementation took no time at all. We use it on a weekly and sometimes daily basis. Review collected by and hosted on G2.com.
There are couple of things I wish it did but they are always happy to hear our suggestions. Review collected by and hosted on G2.com.
Great customer service and best pricing around!
with the new generation being mobile, they know how to reach customers Review collected by and hosted on G2.com.
nothing!!...they have the team to help with all Review collected by and hosted on G2.com.
The team at Mobiz has been exceptional to collaborate with, spanning across various stages from sales and training to implementation and follow-up. Effective communication is crucial when launching a marketing campaign, and Mobiz has consistently upheld their commitment since the outset. Review collected by and hosted on G2.com.
There are few drawbacks, one being that each time a potential client responds to your text message, you lose a credit. While we provide a phone number for responses, it often proves ineffective, causing credits to deplete twice as quickly. Review collected by and hosted on G2.com.
Mobiz is a great, innovative text solution that we use every week. Mobiz is doing customization in ways that nobody else can, but honestly, my favorite thing is the customer service. Tanner, the general manager is awesome. He looks after his clients like he has a stake in everyone's success. Tanner has always supported us and given new ways to reach our subscribers. Their customer service is truly one of the best, and one of the biggest reasons I choose Mobiz. Review collected by and hosted on G2.com.
It'd be nice if htey supported larger mms, but a lot of that is just limitations of the MMS protocol. Review collected by and hosted on G2.com.
