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Mitratech HotDocs Reviews & Product Details

LW
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Mitratech HotDocs?

Ability to code a template for ANY situation. Can script complex computations with drag/drop MODELS and expressions,reuse answer files, use looping to generate repetitive lists, ability to test "offline" without disturbing existing templates, ability to insert auxiliary templates within a master template, navigation that allows end user to jump forward or ahead to any place in the interview, rather than having to only go back or forward one screen at a time, use of tables as answer sources, ability to use webhooks to larger data bases. Although this is not considered "No Code" software, those that call themselves "no code" often have to use long workarounds because they can't achieve everything without code. Review collected by and hosted on G2.com.

What do you dislike about Mitratech HotDocs?

This doesn't bother me, but could bother others... you do need a certain kind of analytical/logical mind to learn how to use all the features of HotDocs within the context of your template. It can be used by someone with no document automation experience, but it would take them a while to learn how to fully take advantage of everything HotDocs offers. Review collected by and hosted on G2.com.

What problems is Mitratech HotDocs solving and how is that benefiting you?

More efficient document production in practice groups, easy for paralegals to generate docs, to allow attorneys to do higher $ value work, allows external clients to complete intake information, saving the time it would take for someone in the firm to do that data entry. Then the user can use that same intake answer file to generate other documents, without having to re-input the same information over and over again. Review collected by and hosted on G2.com.

Response from Sarah Gardiner of Mitratech HotDocs

Hi, Lorrie! Thank you so much for taking the time to share your experience working with HotDocs. We're thrilled to hear our platform has helped you save time and produce higher-value work.

Mitratech HotDocs Overview

What is Mitratech HotDocs?

Propel your organization towards greater efficiency and help achieve your revenue goals with HotDocs. Whether your business is an established enterprise looking to reduce risk, or a high growth business looking to scale, HotDocs document automation software streamlines document creation and assembly to save you valuable time, reduce expenses and help ensure even your most intricate and high-volume documents are accurate and compliant.

Mitratech HotDocs Details
Languages Supported
Arabic, Bengali, Welsh, German, Greek, English, French, Gujarati, Hebrew, Hindi, Japanese, Korean, Punjabi, Portuguese, Russian, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

HotDocs allows you to transform your frequently used documents and forms into intelligent templates that enable superfast production of custom documentation.

How do you position yourself against your competitors?

For over 30 years, HotDocs has remained the trusted document automation and assembly software for some of the largest companies across the globe and, with HotDocs' pioneering solution, companies can automate just about any document set, regardless of volume or complexity.

HotDocs clients create standardized documents up to 90% faster than manual document creation.


Seller Details
Seller
Mitratech
Year Founded
1987
HQ Location
Austin, TX
Twitter
@MitratechLegal
1,034 Twitter followers
LinkedIn® Page
www.linkedin.com
1,603 employees on LinkedIn®
Description

Mitratech is a proven global technology partner for corporate legal departments, risk & compliance teams, and HR professionals seeking to raise productivity, control expense, and mitigate risk by deepening organizational alignment, increasing visibility, and spurring collaboration across the enterprise. For over 30 years, the experts at Mitratech have been focused on solving the complex needs of legal departments and risk & compliance professionals – and building their success. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries. We partner with our clients to design, develop, deliver and support the best legal, risk management, and HR software solutions around, so their departments can become hubs of efficiency, innovation, and excellence for the entire organization.


Jeff A.
JA
Overview Provided by:

Recent Mitratech HotDocs Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"Honest review"
It comes really handy when I need to create an important document ensuring there are no mistskes or discrepancies that could lead to any potential ...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"It is very easy, productive and convenient to use."
Features and easy to use. It helps in workplace a lot.
Verified User
T
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Initial Time Investment, Long-Term Payoff"
The primary advantage of HotDocs lies in its highly-customizable nature.
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Mitratech HotDocs Media

Mitratech HotDocs Demo - HotDocs Advance Interview
Only show relevant questions and provide helpful guidance to your end users.
Mitratech HotDocs Demo - HotDocs Document Preview
Review your final error-free document after interview questions have been answered.
Mitratech HotDocs Demo - HotDocs Author Markup
Develop scalable document templates with HotDocs Author in Microsoft Word.
Mitratech HotDocs Demo - HotDocs Author Field Editor
Easily edit your document template field using HotDocs Author in Microsoft Word.
Mitratech HotDocs Demo - HotDocs Advance Work Groups
Organize document templates in permission-based Work Groups.
Mitratech HotDocs Demo - HotDocs Advance Interview Answer Summary
Review answer data for documents upon interview completion in an Answer Summary.
Answer a few questions to help the Mitratech HotDocs community
Have you used Mitratech HotDocs before?
Yes

87 out of 88 Total Reviews for Mitratech HotDocs

4.3 out of 5
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Mitratech HotDocs Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Mitratech HotDocsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Consumer Goods
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Mitratech HotDocs?

It comes really handy when I need to create an important document ensuring there are no mistskes or discrepancies that could lead to any potential implications on the business or the target audience. The technology used by HotDoxs is simply outstanding to make sure the final result is fully professional and as per standard. Review collected by and hosted on G2.com.

What do you dislike about Mitratech HotDocs?

Customer service is a downside in my opinion.....there have been occasions when I had to wait considerably long to get response from the team to my queries. Apart from this, no complaints at all! Review collected by and hosted on G2.com.

What problems is Mitratech HotDocs solving and how is that benefiting you?

It is quite helpful when it comes to save one's time with daily office tasks. The system is reliable and in the meantime I can focus on my other tasks, thus helping ke increase ny productivity. Review collected by and hosted on G2.com.

Verified User in Publishing
TP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mitratech HotDocs?

The primary advantage of HotDocs lies in its highly-customizable nature. Review collected by and hosted on G2.com.

What do you dislike about Mitratech HotDocs?

At the same time, the initial setup and familiarization with its features and UI can be rather confusing. However, once past this initial hurdle the learning curve pays off. Review collected by and hosted on G2.com.

What problems is Mitratech HotDocs solving and how is that benefiting you?

HotDocs helps circumvent the possibility of human error in repetitive document generation, as well as the sheer time required for such tasks. As someone who handles many documents on a daily business HotDocs tremendously expedites the process. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mitratech HotDocs?

Features and easy to use. It helps in workplace a lot. Review collected by and hosted on G2.com.

What do you dislike about Mitratech HotDocs?

I do not diskike anything as of now. Overall good. Review collected by and hosted on G2.com.

What problems is Mitratech HotDocs solving and how is that benefiting you?

It help in creating and generating docs at ease. Review collected by and hosted on G2.com.

SG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mitratech HotDocs?

Hotdocs makes preparing documents very easy . Using Hotdocs cuts down on user error for form documents and saves a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Mitratech HotDocs?

I'd like to be able to make pdf templates in the same manner as the prior version. I'm awaiting that update. Review collected by and hosted on G2.com.

What problems is Mitratech HotDocs solving and how is that benefiting you?

It definitely saves us on the time required to draft documents. It cuts down on user error and is extremely productive. We use it daily. Review collected by and hosted on G2.com.

Response from Sarah Gardiner of Mitratech HotDocs

Shenica, thank you so much for sharing your feedback on working with HotDocs. We love hearing from happy customers like you!

Verified User in Law Practice
UL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Mitratech HotDocs?

Creating basic templates is pretty simple as well as using them once you learn how to do so. Review collected by and hosted on G2.com.

What do you dislike about Mitratech HotDocs?

Learning to use the program hasn't been the smoothest. However the individual we had training from was great but the fact that we had to pay so much to learn how to use it was frustrating. Having how to documents that are easier to follow would be great and that go over each part of what can be done. I had to keep asking about this and only after asking about something I seen online was I given another link that we should have gotten in the beginning. This link was only sent to me and not the other users even after asking it if was. The set up has been frustrating and learning all it can do I feel is made to be more complicated than it needs to be. Having a direct and easy set up process would have been better also being that documents kept getting sent to an email address of someone who isn't even employed here anymore and I had to keep asking for that to be changed. I understand mistakes happen but multiple times is frustrating when putting trust in a company. Review collected by and hosted on G2.com.

What problems is Mitratech HotDocs solving and how is that benefiting you?

Being that we are still learning how to use the program I do not feel any problems have been solved yet from using it. Review collected by and hosted on G2.com.

Response from Sarah Gardiner of Mitratech HotDocs

Thank you for your feedback. We're sorry to hear that you've had some trouble with the onboarding process. We pride ourselves on delivering white-glove support and we're sorry that we did not meet your expectations. We will be sure to pass along this feedback to our team and use it to continuously improve our services.

Lindsay H.
LH
Entity Processor
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mitratech HotDocs?

HotDocs is easy to use for just about anyone. You just have to plug in the information that is interchangeable between client information and the documents are customized for each person. Review collected by and hosted on G2.com.

What do you dislike about Mitratech HotDocs?

Sometimes it is confusing when generating certain documents because an extra pop up will come up and you can't tell if the save button is for that document or the original. Review collected by and hosted on G2.com.

What problems is Mitratech HotDocs solving and how is that benefiting you?

I do not have to rely on less reliable software any longer and can generate new fields as the documents change. It makes document generation fast and easy. Easy to customize to the user. Review collected by and hosted on G2.com.

Response from Sarah Gardiner of Mitratech HotDocs

Hi, Lindsay. Thank you so much for taking the time to review HotDocs. We really appreciate it and love hearing from happy customers like you!

Lucy J.
LJ
Associate Director Strategy & Insights
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mitratech HotDocs?

The program creates templates automatically, through interviews, with questions and forms, to collect necessary information from the document and complete the data. It also allows the digitalization of electronic signature, so that all our documents are backed by the signatures of the corresponding executives and managers. Despite being a cloud-based software, it also allows offline access, so that documents can be used without the need for internet. Review collected by and hosted on G2.com.

What do you dislike about Mitratech HotDocs?

The interview for data collection, for the creation of the templates, can be quite an overwhelming and lengthy process, so patience is required to complete all the data they ask for. The program is presenting problems with the storage of the information of the templates, as it has more than once asked me for information that I have already provided. I have also had problems with the batch documentation, it does not automatically create the amount of documents that we are requiring, having to repeat the work. Review collected by and hosted on G2.com.

Recommendations to others considering Mitratech HotDocs:

We recommend this software to all companies of any size that require a program that streamlines the process of creating batch documents, that does it automatically and avoids errors. Our departments are much more efficient because we work faster and more effectively. Once we have overcome all the initial inconveniences, such as the interviews and configuration of the templates, this software is really very useful so that the documents, forms, contracts and others that we transcribe in the office are done automatically and much faster, avoiding transcription errors and speeding up our work. Review collected by and hosted on G2.com.

What problems is Mitratech HotDocs solving and how is that benefiting you?

I particularly love using this program because it makes it easy to create the documents that I regularly transcribe, such as customized forms for clients and supplier contracts. The system takes care of automating these documents, avoiding the mistakes I might make when creating them manually. Creation of customizable templates, for the automation of documents and forms. It has electronic signature, to achieve a greater support of the documents sent to customers. Allows access without internet connection, being a cloud-based program. Review collected by and hosted on G2.com.

Goldi S.
GS
Associate
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Mitratech HotDocs?

Ease of use for developer and as well as for end user.

Produces robust error free documents.

Easy to integrate with other systems. Review collected by and hosted on G2.com.

What do you dislike about Mitratech HotDocs?

Nothing literally only thing I can say is the license cost is a bit more than other tools avaialable Review collected by and hosted on G2.com.

What problems is Mitratech HotDocs solving and how is that benefiting you?

Legal documents automation and management.

Integrating with other data base and application to fetch data.

Solves great deal of legal document problems with less loding efforts Review collected by and hosted on G2.com.

Response from Sarah Gardiner of Mitratech HotDocs

Thank you so much for sharing your feedback, Goldi! We love hearing from happy users like you.

Verified User in Legal Services
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Mitratech HotDocs?

Our firm is new to HotDocs and scheduled training with Seth Hanisek. He personalized the training based on our questions and was able to anticipate other issues that we might encounter and guide us through them as well. He was extremely knowledgable and helpful. Review collected by and hosted on G2.com.

What do you dislike about Mitratech HotDocs?

It would be helpful if the initial tutorial took time to explain the thought process behind the software architecture. Our assumption was that you start with a stripped down document and then add options to it. It would have been helpful to understand it is better to start with a fully complete document with all the options and then select them for exclusion/inclusion. Review collected by and hosted on G2.com.

Recommendations to others considering Mitratech HotDocs:

Do the tutorials and start to learn on your own before scheduling training. Review collected by and hosted on G2.com.

What problems is Mitratech HotDocs solving and how is that benefiting you?

HotDocs will be used to combine multiple contracts so that common information can be easily completed without errors and common options can be selected as required. Review collected by and hosted on G2.com.

Verified User in Financial Services
TF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Mitratech HotDocs?

HotDocs makes it easy for business to generate hundreds of legal documents in a very short time which would take days together otherwise. Minimal errors and maximum throughput. Review collected by and hosted on G2.com.

What do you dislike about Mitratech HotDocs?

Though most of the business requirements can be covered, with advancing technology hotdocs could strive to provide much advanced solutions and features on their product. Review collected by and hosted on G2.com.

What problems is Mitratech HotDocs solving and how is that benefiting you?

It takes out all the manual pain of working on word documents to draft very critical business documents and does automate it intelligently with no errors and quick turnaround time. Review collected by and hosted on G2.com.

Response from Sarah Gardiner of Mitratech HotDocs

Thank you for sharing your feedback. We appreciate you taking the time to share your experience using HotDocs.