Milestone
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Milestone
By Milestone Systems
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4.5 out of 5 stars
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61 Milestone Reviews

4.5 out of 5
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61 Milestone Reviews
4.5 out of 5
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61 Milestone Reviews
4.5 out of 5
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Milestone Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MilestoneQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Banking
CB
Enterprise(> 1000 emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

Adding a new cam is very easy

Searching in the history with advance search is very pratical

Plate recognition work very well Review collected by and hosted on G2.com.

What do you dislike about Milestone?

The price of the licences and carepack are a little too much expensive Review collected by and hosted on G2.com.

Response from Stephanie Bæk of Milestone
Editedit

We appreciate your positive review of Milestone XProtect and are continuously working to provide cost-effective solutions for our customers. Thank you for sharing your experience with us.

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JO
IT Specialist
Enterprise(> 1000 emp.)
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What do you like best about Milestone?

It's an open platform and highly customizable, the support SLA is good.

The user manual is complete and it's easy to implement and use. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

In terms of analytics, they only have native motion detection, other VMS have had native analytics for a couple of years now. Review collected by and hosted on G2.com.

Response from Stephanie Bæk of Milestone
Editedit

We're pleased to hear that you find Milestone XProtect easy to implement and use. We appreciate your feedback on the need for more advanced analytics, and we are committed to enhancing our features to better serve our customers' needs.

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Verified User in Oil & Energy
AO
Small-Business(50 or fewer emp.)
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What do you like best about Milestone?

Innovation - They adapt latest technology and keep improvising the product to be the best in the market Review collected by and hosted on G2.com.

What do you dislike about Milestone?

Licensing concept and cost. It's fair to earn but should come up with new way to still earn and cost less. Review collected by and hosted on G2.com.

Response from Stephanie Bæk of Milestone
Editedit

Thank you for recognizing our commitment to innovation. We understand your feedback about licensing costs and are continuously working to provide the best value for our customers.

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Mahmoud A.
MA
technical support
Mid-Market(51-1000 emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

everything is just a wonderful of milestone the management are super easy to use and got tons of features Review collected by and hosted on G2.com.

What do you dislike about Milestone?

actually i dont dislike anything about milestone Review collected by and hosted on G2.com.

Response from Stephanie Bæk of Milestone
Editedit

Thank you for sharing your positive experience with Milestone XProtect.

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Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
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Review source: Seller invite
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What do you like best about Milestone?

The GUI for the Smart Client is fluent, easy to use and asthetically pleasing. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

When databases break which then causes Recording Server to break. Review collected by and hosted on G2.com.

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JM
Enterprise(> 1000 emp.)
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What do you like best about Milestone?

East of Use, Integration into Lenel Systems Review collected by and hosted on G2.com.

What do you dislike about Milestone?

Have not found any at this time with Xprtect. Have meet all of our expecataions Review collected by and hosted on G2.com.

Response from Stephanie Bæk of Milestone
Editedit

We're glad to hear that Milestone XProtect has met all of your expectations and has seamlessly integrated into your Lenel systems. Thank you for sharing your experience.

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AS
Small-Business(50 or fewer emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

1.Smart Client Very Usefull to manage all the camera liveview for monitoring

2.Easy for integration

3. Usefull to manage for large camera deployment Review collected by and hosted on G2.com.

What do you dislike about Milestone?

1. technical support can be improved

2. Customer support can be improved

3.VMS very usefull but price very expensive compare to others VMS brand Review collected by and hosted on G2.com.

Response from Stephanie Bæk of Milestone
Editedit

Thank you for sharing your feedback on Milestone XProtect. We're happy to hear you find the Smart Client useful for camera management and that you appreciate the integration capabilities. We appreciate your suggestions for improvement in technical and customer support. We're constantly working to enhance our services to better assist our customers.

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Haider F.
HF
Project Quality Engineer
Mid-Market(51-1000 emp.)
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What do you like best about Milestone?

1- Easy User Interface

2- Operating speed

3- Recording playback features

4- Integration with other vendors Review collected by and hosted on G2.com.

What do you dislike about Milestone?

1- Consumes a lot of CPU and RAM

2- Tiny recording skips are hard to rectify Review collected by and hosted on G2.com.

Response from Stephanie Bæk of Milestone
Editedit

Thank you for sharing your feedback on Milestone XProtect. We appreciate your positive comments on the user interface, operating speed, recording playback features and integration capabilities. We understand your concerns about CPU and RAM consumption, as well as recording skips. Our team is continuously working on optimizing performance and addressing any issues to enhance your experience.

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ammr a.
AA
Owner
Small-Business(50 or fewer emp.)
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Review source: Seller invite
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(Original )Information
What do you like best about Milestone?

the play back verey reliable it is also sufficient Review collected by and hosted on G2.com.

What do you dislike about Milestone?

need to alow mor floating also more function in mobile app Review collected by and hosted on G2.com.

Response from Stephanie Bæk of Milestone
Editedit

We're glad to hear that you find the playback reliable and appreciate your input on the need for more floating and additional functions in the mobile app. Thank you for your feedback.

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Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

Like the intergration support, investigations and the mobile client.

Customer support has been great and the team assists with every issue. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

The smart client is horrible, it definetly needs to support custom layouts, similar to what NX does. Review collected by and hosted on G2.com.

Response from Stephanie Bæk of Milestone
Editedit

Thank you for sharing your experience with Milestone XProtect. It's great to hear that our customer support team has been helpful in assisting you with any issues and we will take your feedback about the smart client into consideration for future improvements.

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Milestone Categories on G2
Video Surveillance
Video Surveillance

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