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61 Milestone Reviews

4.5 out of 5
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61 Milestone Reviews
4.5 out of 5
61 Milestone Reviews
4.5 out of 5

Milestone Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MilestoneQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Jorge Antonio B.
JB
Analista de Ciberseguridad
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Milestone?

Easy administration and implementation.

Excellent integration with Axis cameras, better video compression.

Optimizes video storage on recording servers. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

Creating rules to trigger specific functions is a bit complicated. Review collected by and hosted on G2.com.

Response from Stephanie Bæk of Milestone

Thank you for your feedback! We're glad to hear that you find Milestone XProtect easy to administer and implement. We understand your concern about creating rules, and we're continuously working to improve user experience. We appreciate your input.

NEIL M.
NM
Emergency measures coordinator and global security.
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

How easy it is to review and record videos. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

Nothing that we do not like about Milestone. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

xProtect est un outil assez complet avec une prise en main facile pour les novices. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

L'impossibilité de créer des bâtiments de plus de 4 côtés sur la smartmap ainsi qu'une latence assez pénible. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

There are solutions available that range from small business needs to giant world-class systems all with the same general code base now. Ease of use whether basic end users or admin is commendable. Milestone is a big name in the industry and has the ability to integrate with many diverse solutions. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

Release cycle of new, particularly exiciting features, has slowed in recent years. Cost of ongoing support/maintenance could be considered hight for some end-users. Review collected by and hosted on G2.com.

Weslley S.
WS
Analista de infraestrutura de TI Pleno
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

Managing my assets is what I like most about Xprotect, among many other items. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

As with all VMS systems, disk management is something that bothers me, but it is very advanced compared to its competitors. Review collected by and hosted on G2.com.

Response from Stephanie Bæk of Milestone

Thank you for sharing your experience with Milestone XProtect. We understand that disk management can be a concern and are continuously working to improve this aspect. It's great to hear that the analytics feature is providing value to you.

TB
Technology Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

Very scalable from a free version with a few cameras to muti sites with a huge number of camera.

Most camera are suported. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

Licencing complexity and hardware requirements Review collected by and hosted on G2.com.

Response from Nicole Barth of Milestone

Thank you for sharing your positive experience with Milestone XProtect! We're glad to hear that you find it scalable and supportive of most cameras. We appreciate your feedback about licensing complexity, and will continuously work to improve the user experience.

Verified User in Computer Software
AC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

Intuitive UI that is very easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

Can be a bit buggy at times. This makes a bit hard to diagnose issues users are reporting. Review collected by and hosted on G2.com.

BS
Security Technician
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

The best thing about the XProtect is how easily it can integrate wide range of cameras and NVR on server with Auto Detec feature. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

Some of the Dahua cameras are not easily added using ONVIF conformant driver and had to use Universal Drivers which limits the camera features Review collected by and hosted on G2.com.

Response from Stephanie Bæk of Milestone

We appreciate your feedback and are glad to hear that XProtect is helping you efficiently manage your site's security cameras through the Smart Client. We're sorry to hear of the inconvenience of adding Dahua cameras and will continue to work on improving compatibility.

DS
CFO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Milestone?

The reliablity of the software and hardware is top tier. Review collected by and hosted on G2.com.

What do you dislike about Milestone?

When upgrading the server seems to take longer then needed. Review collected by and hosted on G2.com.

Response from Nicole Barth of Milestone

Thank you for your feedback! We're glad to hear that our software and hardware reliability meet your expectations. We apologize for any inconvenience caused by the longer server upgrade process and are continuously working to enhance the efficiency of this procedure.

SJ
Operation IT
Information Technology and Services
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Milestone?

Smooth Operation like Recording Server,Event Server,Managment Server Review collected by and hosted on G2.com.

What do you dislike about Milestone?

No Any at moment, need dashboard in our Campus Review collected by and hosted on G2.com.

Response from Stephanie Bæk of Milestone

Thank you for your feedback! We're glad to hear that you find XProtect's operation smooth and efficient for your campus needs.