Milestone Pros and Cons

It's robust but easy to navigate, it has a plethora or permissions to create a very complex system segmented over a large organization by department. Almost anything can be done with Rules if you take the time to figure it out. I worked as an integrator for years installing Genetec, Milestone, Avigilon, Lenel video, etc, and as am end user now I still stick with Milestone for the forseeable future. I used Milestone every single day, full-time at work and running my home security system at home. Customer service is always available and eager to remote in and dive into whatever issue we may be having. Implementation is not too bad compared to some other camera or access control system, everything can be ran from one server if the system is small or the computer is robust enough. It's an open platform so is compatible with almost everything under the sun, integration into Lenel is not only supported but encourage. Review collected by and hosted on G2.com.

Downsides minor in my opinion, there are a few things I wish were available, such as a feature similar to "area access manager" in say Lenel that would allow a department to add user to their view groups but only their view groups. There are some features that would be easy to implement that I believe may be held out of updates because they are offered by a paid third party service (Boring Labs). There needs to be a way to easily run a report showing your cameras and how much storage they are consuming, features like that are heavily used as selling points for Boring Labs but realistically could just be included in Milestone. The view creation in Smart Client is fine, but customization is limited more than some competitors. Smart Wall is an option, but moving a major system from Avigilon to Milestone really highlighted the low variation in preset Milestone views compared to what was in place previously. Review collected by and hosted on G2.com.

From my experience i find Milestone very very comfortable and reliable to use for our company security system. I never faced any data loss in my working ever and its ai & analytics is just best. I had totally good experience between usability and efficiency. Review collected by and hosted on G2.com.

I have nothing to complaint about in my personal experience and have talked with team they dont have any issue either in current working. Review collected by and hosted on G2.com.

Almost endless possibilities to set up exactly what you need. Very solid and nice layout in Smart Client. Review collected by and hosted on G2.com.

Cumbersome procedure to update to latest software. Layout in the management client can be difficult to navigate. Old layout. Review collected by and hosted on G2.com.

It is our number 1 paltform we look to meet our security configuration need in office. We required a simple to use tool that has advance real time live feeding in that milestone works best for us. It is very reliable and highly scalable if required to enhance the business. Review collected by and hosted on G2.com.

It can be high in budget range for small business but feature wise its truley a good deal. Review collected by and hosted on G2.com.

The knowledge base - it helps us a lot during trouble shooting.

Effiency when raising a case on the portal dashboard.

System smooth operation and integrity Review collected by and hosted on G2.com.

The management client may require some upgrades mostly in the configuration reports.

for example: cannot extract cameras per server

Roles are very difficult to explain/understand - lots of pages are extracted.

If I need to send a report who has access to playback or export, the report is infinite without the

possibility to filter in excel. Review collected by and hosted on G2.com.

Its ease in tracking and monitoring the organization's surveillance cameras provides an intuitive interface that allows for quicker access to the visibility of any important camera for the organization, as well as customization ease and effective support from its engineers. Review collected by and hosted on G2.com.

There are very few things that I don't see as favorable in Milestone, perhaps its price is not so accessible for some companies. Review collected by and hosted on G2.com.

I really like its wide integration with multiple ranges of cameras and devices and also it is very customizable as per requirement. I like its simple user interface which makes it easy to track and reacess footage without problem. I mainly want to mention its excellent stability and realiability. Review collected by and hosted on G2.com.

With this tool we find no issue in our working time althought customizations can be made more easier. Review collected by and hosted on G2.com.

lots of options, and stability and scalible Review collected by and hosted on G2.com.

better intigration with anytlytics, would like to create my own learning models Review collected by and hosted on G2.com.

The video quality is impressive, providing clear footage even in low-light conditions. Its scalability is another key feature, making it adaptable as our organization grows. Features like motion detection and advanced analytics allow for targeted surveillance. Milestone XProtect's customer support has been responsive and knowledgeable. Review collected by and hosted on G2.com.

The setup process can be challenging and time-consuming. Certain third-party integrations require additional; setup which adds complexity and requires some technical assistance. Review collected by and hosted on G2.com.

Its a great tool for managing security feed storage and devices from centralised dashboard and easy to manage and configure. I like its footage quality with all lighting conditions even low lighting. And it supports advanve capturing like motion detection. Review collected by and hosted on G2.com.

I find it exactly fullfilling as per requirement although its third party integration settings can be improved. Review collected by and hosted on G2.com.