We've been using Milestone now for a number of years from back when it was Xprotect professional and now run expert and our main reason for moving was its a truly open camera system and we can use any vendor we choose for cameras. Coming from previous closed protocol systems with camera lock-in and older analogue systems its been a breath of fresh air and it means we can easily move to whichever vendor has the latest and greatest camera tech.
Installation is pretty simple and straightforward and a server can be built and running in a day depending on your estate size. Now the disk tiering has gone its also a lot easier to manage storage and the long term low framerate option is great for squeezing the best out of limited disk space.
We also use the free 5-camera version for little clusters of research cameras. Really handy for setting up quick little networks for specific tasks.
I'd also mention the gpu encode/decode support has really helped in the later versions. I'd love to see AMD and ARC support instead of just Nvidia, but this has allowed us to run an entire videowall from one PC with a couple of relatively low spec Nvidia cards. Review collected by and hosted on G2.com.
Support of late has been problematic. We used to be able to log calls on the milestone portal, but now you have to go via a partner and our partner is not very responsive. Being able to log directly was a major benefit that saves time and a lot of hassle.
Migration to new hardware is getting better, but its still not great the backups from the system will only restore to the same hardware. I'd like to be able to replace the server and do a restore.
It would also be good to have some more intelligence/AI/ML etc. Back when we first started using milestone it was cutting edge, but we are seeing features on-camera on our latest models that can do a lot of things we wish Milestone could. Review collected by and hosted on G2.com.
60 out of 61 Total Reviews for Milestone
Overall Review Sentiment for Milestone
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Our team deployed Milestone XProject in a manufacturing facility to monitor production area, warehouses and office security. Milestone XProject is a scalable and high resolution video management system that could integrate with other existing security infrastructure. Once it is configured, it's dashboard made it easy for security personal to view multiple camera feeds, replay footage and access analytics very quickly. Review collected by and hosted on G2.com.
We faced a challenge with the camera network bandwidth optimisation. Milestone's customer support provided in-depth guidance on adjusting streaming settings to balance quality and usage, which resolved our issue. Review collected by and hosted on G2.com.
1. Milestone XProtect has the ability to view life feeds from multiple buildings in real time.
2. Features like motion detection, facial recognition and automated alerts help us respond faster to incidents.
3. For authorised personal access we could setup roll based access for different teams.
4. Milestone's customer support team was very helpful when I personally connected with them for an issue with configuration of PTZ cameras. Review collected by and hosted on G2.com.
1. If you are running high resolution cameras, it required significant server and storage capacity which can lead to additional investment in infrastructure.
2. The initial setup was complex. Review collected by and hosted on G2.com.
Things that i like very much about Milestone xproject from security point of view are -
1) I liked its reliabitlity and modern features like object detection and search based on artificial intelligence.
2) Its dashboard is user friendly and i find no shortcoming while i work on it and setting up process was made easier by customer support which are well trained and qualified.
3) Our inventories and data room is secured because there is no feed problem .
4) Users can be added with different roles for assigning different level permissions. Review collected by and hosted on G2.com.
There is nothing to complaint about from my point of view . I like to see better view on mobile , then it would be better . Review collected by and hosted on G2.com.
I have tried different software over the years and i found milestone to be best fit and most reliable among all for securing the work site .It has equipped with most advance features including object detecting and Artificial intelligence based search sysyem. Dashboard is very user friendly and has collaboration system available which is just perfect. Review collected by and hosted on G2.com.
Nothing caused us problem in our working. It comes with lots of feature so it has a bit of learning curve other than that its a great platform. Review collected by and hosted on G2.com.
I find it easy to use , storage, cameras, functionality all there in the management system and how easy it is to update and keep a check on all the CCTV being used in the surveillance system .Support is outstanding as well we have a premium service account . Review collected by and hosted on G2.com.
One minor point is that there is a bit of a learning curve to fully utilize all of the advanced features and minor buggy functionality make it slight to use. But with this tool we find no issue in our working time although customizations can be made more easier. Review collected by and hosted on G2.com.
Most amazing feature about milestone is getting archived videos and setup of multiple cameras.It is easy to navigate and user interface is quite clear. Sequence explorer and playback has been great additional feature which we use regularly and customer support was helpful in operation learning. Review collected by and hosted on G2.com.
I would like to see more video extensions in recording device , rest i had no problem. Review collected by and hosted on G2.com.
Ease of use, storage, cameras, functionality all there in the Management Client.
Easy to add users, AD groups to Roles and these Roles is easy to devout specific cameras to each individual Role.
Support is outstanding as well, we have a Premium service account though which may sway support for our company I suspect. Review collected by and hosted on G2.com.
If your system has many cameras (150 or more) finding it is difficult thru the Servers-->Recording Servers--> Recording Server Name
And using that Floating Filter above the Recording Server is painful as it is movable and after initializing will not return back to default unless reverting to "Reset Application Layout" then closing and reopening the Management Client.
Also I used to use the Management Client "System Monitor" to view which cameras are using the most disk space... Now after viewing it I cannot double click "Used Space" and have it auto sort by the lowest or even the highest metrics. I have to export it to an Excel spreadsheet to do that. Review collected by and hosted on G2.com.
Milestone software has become our favorite security management tool which we get so comfortable on using it due to its modern yet lightweight on our medium spec devices without causing crash or something which is our favourite thing. I like its straight forward analytics and customization features for creating combinations of devices for our different zones in company. Review collected by and hosted on G2.com.
For security point of view i see no issue whatsover in my experience. Although i like to see improvements in analytics part which can be made better. Review collected by and hosted on G2.com.
The stability, the overall great user-experience, and how easy it is to update and keep a check on all the equpiment being used in the surveillance system. Review collected by and hosted on G2.com.
We've been using it since 2016, and we have no cons, only pros. A great product! Review collected by and hosted on G2.com.
We've been using Milestone 24/7, and it has exceeded all my expectations! The applicatie provides a seamless, user-friendly experience while offering powerful and comprehensive security features. The camera integration is flawless, and I can easily monitor multiple locations in real-time from anywhere.
One of the standout features for me is the customizable notifications. I receive instant alerts whenever there’s unusual activity, which gives me peace of mind. The video quality is top-notch, and the ability to playback recorded footage is incredibly intuitive. I also appreciate how smoothly it operates across different devices, including both desktop and mobile platforms.
Milestone’s security is second to none, offering robust encryption and reliable data protection, so I never have to worry about privacy breaches. The app's performance has been consistently smooth with no downtime, and the customer support team is responsive and helpful whenever needed.
Overall, Milestone is a fantastic, professional-grade solution for anyone serious about security. Highly recommended for both home and business use! Review collected by and hosted on G2.com.
One minor point is that there is a bit of a learning curve to fully utilize all of the advanced features. While the basics are easy to grasp, it took me some time to get familiar with the more sophisticated settings and options. However, once you get the hang of it, the possibilities are impressive! Review collected by and hosted on G2.com.
