Middleware Pros and Cons

Middleware has proven to be a game-changer for our observability needs. What stands out the most is its comprehensive telemetry capabilities, which have significantly improved our operational efficiency and service delivery. The platform offers robust monitoring, particularly for JVM runtimes, which is crucial for our infrastructure. The transition from New Relic to Middleware was smooth, and their support team provided excellent guidance throughout the integration process. Middleware’s custom metrics feature is also a highlight, allowing us to connect business data with telemetry data seamlessly. This integration has provided valuable insights into customer interactions, transaction volumes, and error rates, facilitating faster root cause analysis and better decision-making​​. Review collected by and hosted on G2.com.

While Middleware has many strengths, the initial setup, especially in integrating it with our ECS environment, posed some challenges. However, Middleware's support team was incredibly responsive and knowledgeable, helping us to quickly resolve these issues. Their assistance made the process much smoother and ensured that we were up and running in no time. Although there is a learning curve associated with maximizing Middleware's full potential, the extensive support and documentation provided by the Middleware team have made it much easier to navigate. Overall, any initial hurdles were swiftly addressed, allowing us to fully benefit from Middleware's exceptional capabilities​​. Review collected by and hosted on G2.com.

I think the Users and Logs Monitoring on the Middleware is the best as its UI as well says a lot if compared to the Datadog monitoring system. Review collected by and hosted on G2.com.

There is not much but for some of the Performance issues if we can get Real-time flags or something will be a great boost. Review collected by and hosted on G2.com.

The standout feature of Middleware is its ability to seamlessly integrate and facilitate communication between diverse software applications, streamlining processes and enhancing overall system efficiency. Review collected by and hosted on G2.com.

While Middleware generally excels in facilitating integration, occasional challenges arise in terms of initial setup complexity and the learning curve associated with configuring specific functionalities, which might pose hurdles for users unfamiliar with the intricacies of the middleware. Review collected by and hosted on G2.com.

Middleware is an observability platform that also offers infrastructure monitoring. We liked their dashboard feature the best. They offer a default dashboard will all the key metrics plugged in, and apart from that, they also allow you to create a custom dashboard as per your needs. Review collected by and hosted on G2.com.

Honestly, the tool is great. I didn’t face any issues, so there’s nothing that I disliked about Middleware. Review collected by and hosted on G2.com.

Details of Logs in a timeline help me identify when an incident occurs, and looking into the error generated gives me the exact reason for the incident. They recently introduced AI-powered recommendations that pop up alongside the error, and I found it to be quite handy. Review collected by and hosted on G2.com.

So far, I have used their entire platform extensively. The functionality and user experience of the tool is good. However, there are some minor complexities in navigating internally through the tool. For instance, if you have to filter your logs for a particular machine, you can do that, but you cannot save those custom filters, which I felt a bit frustrating Review collected by and hosted on G2.com.

Their Infrastructure monitoring feature, as well as the APM feature. They have multiple features, but I used these two features extensively over others, so based on that, I can say these two features are the best.

Their pricing is also relatively less than Datadog. Review collected by and hosted on G2.com.

I was trying to monitor my AWS services, but they have limited options for monitoring the AWS environment. Their support team claimed it’s in the pipeline, but for now, this was something that I slightly disliked about Middleware. Review collected by and hosted on G2.com.

Middleware is a full-stack observability tool that has a shallow learning curve. The tool’s UI is clean and easy to use. You can monitor your infrastructure, applications, and it supports multiple environments. Their pricing is also very less compared to others. Review collected by and hosted on G2.com.

My experience with Middleware has been great so far. However, I recently noticed that they only support 1-2 major AWS products at this moment which can be a big point for people who rely on AWS. Review collected by and hosted on G2.com.

It manages memory allocation and relocation, data, processes, states, and replication effectively. Review collected by and hosted on G2.com.

Too many platforms to be suport, so you should have multiple knowledge to aquire. Review collected by and hosted on G2.com.

What I like best about Middleware is its user-friendly tools that require a minimal learning curve. The ability to manage and monitor HTTP traffic in their dashboard is incredibly convenient. It allows us to easily identify spikes and distribute the workload accordingly. Review collected by and hosted on G2.com.

When it comes to dislikes, there isn't much to mention as everything in the product is of good quality. However, it would be helpful if Middleware provided training materials or videos to enhance the learning experience. Additionally, simplifying the documentation could make it even more accessible. Review collected by and hosted on G2.com.

Middleware offers an all-in-one platform that encompasses log management, APM, infrastructure metrics, monitors, dashboards, and It delivers a seamless user experience, continuously introducing valuable new features to enhance functionality. Installation of the Middleware agent is effortless across various platforms, providing multiple options to cater to different use cases. Review collected by and hosted on G2.com.

I'm completely satisfied with Middleware, from demo to agent installation and will recommend it to our colleagues. Integration part could be improved further. Review collected by and hosted on G2.com.